SRE Weekly - SRE Weekly Issue #319
Articles
Be judicious when you generate remediation tasks from incidents, or you can end up investing in the wrong area.
Marc Brooker
Zendesk SRE has a set of 8 reliability principles that guide what they do.
Jason Smale β Zendesk
Weβre going to talk about a few necessities that enable exceptional incident management.
- Service ownership
- Incident roles
- The incident declaration process
- Running incident drills
Robert Ross β FireHydrant
I don’t think you’re supposed to use Consul that way…
Read this article to follow along on an interesting design journey.
Thomas Ptacek β Fly.io
One single metric for availability probably can’t tell you the whole story.
Β Β Stephen Townshend β Slight Reliability
We can learn from the process another engineer takes to debug a problem. But often, a ticket or problem description is stripped of the process and just has the answer, hampering learning.
Lorin Hochstein β The ReadME Project (GitHub)
Weβre still not 100% there as a team, but I hope this article will serve as a reference for anyone who might create an SRE team in the future.
@tjun β Mercari
This article gives 6 different ways to organize the findings from your retrospective to share with different audiences.
Β Β Vanessa Huerta Granda β Jeli
There’s a great reliability story in the way that the Hubble telescope and the Apollo missions used gimbals β and in the way that the JWST doesn’t.
Robert Barron β IBM
Outages
- Hulu
- IRS
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The US Internal Revenue Service’s systems went down on the due date for tax filing.
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Key phrases
Older messages
SRE Weekly Issue #318
Monday, April 18, 2022
View on sreweekly.com A message from our sponsor, Rootly: Manage incidents directly from Slack with Rootly 🚒. Automate manual admin tasks like creating incident channel, Jira and Zoom, paging and
SRE Weekly Issue #317
Monday, April 11, 2022
View on sreweekly.com Bit of a short issue this week, as I'm currently recovering from COVID-19. Please don't worry! I seem to have a very minor case, likely thanks in large part to vaccination
SRE Weekly Issue #316
Monday, April 4, 2022
View on sreweekly.com I'm on vacation, so I prepared this issue in advance. Practically speaking, that just means there's no Outages section this week. See you all next week! PS Okay, I know I
SRE Weekly Issue #316
Monday, April 4, 2022
View on sreweekly.com I'm on vacation, so I prepared this issue in advance. Practically speaking, that just means there's no Outages section this week. See you all next week! PS Okay, I know I
SRE Weekly Issue #315
Monday, March 28, 2022
View on sreweekly.com I'm going on vacation, so I'm going to prepare next week's issue in advance. It'll look much like most issues, except there won't be an Outages section. See
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