Protocol - What happens next at Twitter

View email in browser | Forward this email

Protocol Source Code

By Sarah Roach and Nat Rubio-Licht
August 24, 2022


Good morning! Twitter’s reeling in the wake of yesterday’s whistleblower complaint about the company misleading the FTC and misrepresenting security flaws to its board, among other things. Where does it go from here?

Was this email forwarded to you? Sign up here to get Protocol's newsletters.

What comes after the Twitter whistleblower?

 

There’s one thing we know for certain about Peiter “Mudge” Zatko’s bombshell whistleblower complaint against Twitter: It raises a ton of questions for everyone already keeping a close eye on the company, from Elon Musk to regulators. So many questions.

What do the allegations mean for Musk’s acquisition? Zatko accuses Twitter of “lying about bots to Elon Musk” and claims that a senior executive tried to shut down a tool for quashing bot and spam accounts. At the very least, it’s giving Musk more ammunition in his court battle with Twitter.

  • Zatko alleges that Twitter doesn’t have incentive to count the actual number of spam and bot accounts, which could raise questions about Twitter’s claim that bots and spam make up less than 5% of monetized accounts.
  • Twitter stood by that count in comments it made to The Washington Post. It also told employees yesterday it’ll combine the teams focused on spam and bots, Reuters reported.
  • Experts told WaPo that Zatko’s accusation isn’t backed by concrete evidence. For instance, it doesn’t prove that Twitter intentionally lied about the number of bots.
  • But the accusations could still give Musk a reason to further challenge Twitter as he attempts to back out of the deal. He tweeted a portion of the report highlighting the claim that the prevalence of spam was shared with Twitter’s board, adding that “the board chose not disclose that to the public.”

What about regulators? Zatko filed the complaint with the SEC, Justice Department and the FTC, and there’s something in the complaint for everyone.

  • The FTC will be interested in Zatko’s allegation that Twitter didn’t comply with a 2011 settlement with the commission for risking user privacy, Protocol’s Issie Lapowsky told us. The FTC already fined Twitter for violating that settlement in May.
  • The SEC will likely look into claims that Twitter made misrepresentations to the board, shareholders and Musk. Zatko claimed, for example, that a presentation for CEO Parag Agrawal’s first full board meeting was “deeply misleading.”
  • Issie said the DOJ will want to know more about Twitter allegedly hiring agents of foreign governments and giving them access to sensitive data.

And what about Twitter’s security? Zatko paints Twitter as a cybersecurity nightmare.

  • Zatko claims he warned Twitter that more than half of its 500,000 data center servers were running out-of-date software just to keep the company running, which left the platform open to “all manner of attackers” Protocol’s Tom Krazit told us.
  • Zatko also claims that Twitter is riddled with internal security flaws, revealing the company’s seeming indifference to pitfalls that could leave internal systems vulnerable to hackers.

Agrawal has so far responded by going on the offensive, telling employees that Zatko is “inaccurately portraying” aspects of his work; that the complaint lacks “important context”; and that Zatko was fired for “ineffective leadership and poor performance.”

That’s a message Agrawal will likely have to repeat a lot in the coming months in Washington, on Wall Street and in Delaware’s Court of Chancery, as Twitter tries to explain itself to the government, its investors, its users and its would-be owner.

— Nat Rubio-Licht and Sarah Roach

twitter
 
linkedin
 
facebook
 
Open URL

When is it time to go home?

 

Leaving home can be difficult, and it certainly was for Brad D. Smith, the former CEO of Intuit. He left his small West Virginia hometown in search of economic opportunities after graduating from Marshall University. But after a 36-year Silicon Valley career, Smith decided to go back, give back and lead his alma mater. “I want to serve the next generation and help them understand that they and their peers can do amazing things right here in West Virginia,” Smith told Protocol’s Hirsh Chitkara.

Read the full interview about how he made the decision here.

Sponsored content from DataRobot

 

DataRobot's AI Cloud for Financial Services Unlocks the Art of the Possible: DataRobot continues to attract clients in financial services who want to de-risk their AI investments and rapidly scale AI to almost every part of their operations, resulting in improved productivity and higher customer satisfaction.

Read more from DataRobot

People are talking

 

Huawei’s Ren Zhengfei said the company shouldn’t try to scale during a recession:

  • "With survival the main principle, marginal businesses will be shrunken and closed, and the chill will be felt by everyone.”

Coinbase’s Brian Armstrong can’t guarantee that layoffs will be a one-time thing:

  • “I can’t tell you what the world’s going to be like a year from now.”

Atom Bank's Anne-Marie Lister said the four-day workweek is the "the future of working life":

  • “We hope Atom’s experiences will encourage more businesses to make the shift permanently.”

Making moves

 

Mishi Choudhary is Virtu’s new SVP and general counsel. Choudhary’s been a legal representative for open-source developers including the Free Software Foundation.

Peter Eliades joined Floating Point Group as head of distribution. Eliades is a former JP Morgan and Wells Fargo exec.

Adam Curry is Bluon’s new SVP of software and data. Curry was a researcher at Princeton University before joining the company.


Raji Subramanian is Opendoor’s new CTO. Subramanian was the co-founder of Pro.com, which Opendoor acquired, and worked in several departments at Amazon before that.

Wendy Steinle joined Domo as CMO. Steinle spent six years at Adobe, where she led the company's go-to-market strategy.

In other news

 

Plex is facing a potential data breach. The company sent a letter to affected users saying a third-party got access to some data, including emails, usernames and encrypted passwords.

Packable is liquidating, according to CNBC. Just last year, the Amazon seller parent company was preparing to go public via a SPAC.

Lyft is cutting down on office space. The company plans to sublease parts of its offices in San Francisco, New York, Nashville and Seattle as it goes remote-first, Bloomberg reported.

Adam Neumann’s new startup looks very similar to Alfred, a company he invested in a couple years ago. But sources told Forbes that he distanced himself from the company before introducing Flow.

JD.com posted its slowest growth on record, even though it got a boost in June from China’s “618” holiday.

The Department of Labor is probing travel startup Pollen over allegations that employee wages haven’t been paid for weeks.

France is paying people to trade their cars for e-bikes, giving them as much as a 4,000-euro subsidy each toward a new ride.

Celsius sued a former investment manager for allegedly stealing millions in assets before the company went bankrupt.

Bay Area voice tech startup Sanas wants to make call center workers sound more “American.” “We don't foresee anything bad coming out of this,” the company’s president told SFGate, which is obviously never a bad sign.

A different way to hire your next exec

 

Recruiting execs is a tough task, and it’s only getting harder as the fight for experienced talent becomes more competitive. To make the search for the right executive easier, you might want to think about what you’re looking for through a different lens: consider exactly what risks your company faces and determine the skills needed to face those risks, HackerRank co-founder and CEO Vivek Ravisankar told Protocol Workplace reporter Allison Levitsky. That can help narrow down the search for people at other companies who have experience with your company’s challenges.

Sponsored content from DataRobot

 

DataRobot's AI Cloud for Financial Services Unlocks the Art of the Possible: Banks need to secure a competitive advantage in an increasingly tight race to harness best-in-breed technology. Decision makers need to not just plan a future-ready strategy, but also recognize the value of AI that could boost not just their performance in-house but also their reputation among their global customers.

Read more from DataRobot

 

Thoughts, questions, tips? Send them to sourcecode@protocol.com, or our tips line, tips@protocol.com. Enjoy your day, see you tomorrow.
 

How likely are you to recommend Protocol to a colleague?

Copyright © 2022 Protocol Media, LLC. All rights reserved.

To update your preferences and manage newsletter subscriptions, log in here.

Unsubscribe from all Protocol newsletters. This will unsubscribe you from all Protocol newsletters and alerts. Click here to update your preferences instead.

facebook
 
linkedin
 
instagram
 
twitter

Older messages

A good tech exec is hard to find

Tuesday, August 23, 2022

How to recruit — Apple workers petition — workers using WhatsApp View email in browser | Forward this email By the Workplace team August 23, 2022 Welcome back to our Workplace newsletter. If you're

The supply chain is melting

Tuesday, August 23, 2022

Video podcasting — Nike NFTs — Elon subpoenas Jack View email in browser | Forward this email By Sarah Roach and the Source Code team August 23, 2022 Good morning! The crushing heat in China is having

Carbon removal needs rules

Monday, August 22, 2022

"Layoff market paradox" – Apple RTO – Amazon's healthcare bid View email in browser | Forward this email By Sarah Roach, Allison Levitsky and Nat Rubio-Licht August 22, 2022 Good morning!

What's in your wallet?

Monday, August 22, 2022

Plus, the best stuff of the week. View email in browser | Forward this email By Owen Thomas and Nat Rubio-Licht August 21, 2022 Good morning! Everyone wants a lock on the "wallet" metaphor.

‘We may have overhired’

Monday, August 22, 2022

Hiring or firing — Stop Woke Act — Some personnel news View email in browser | Forward this email By the Workplace team August 21, 2022 Welcome back to our Workplace newsletter. While Mark Zuckerberg

You Might Also Like

AI, tech talent, and regional innovation, with retiring WTIA CEO Michael Schutzler

Saturday, December 21, 2024

Nick Hanauer calls wealth tax proposal 'impractical' ADVERTISEMENT GeekWire SPONSOR MESSAGE: Improve focus and memory with Thinkie: For a limited time, save $50 on Thinkie plus get your first

Gift of the Day: A Status Dog Leash

Saturday, December 21, 2024

“The cool leash that you see walking around in Soho.” The Strategist Gifts Every product is independently selected by editors. If you buy something through our links, New York may earn an affiliate

Guest Newsletter: Five Books

Saturday, December 21, 2024

Five Books features in-depth author interviews recommending five books on a theme. Guest Newsletter: Five Books By Sylvia Bishop • 21 Dec 2024 View in browser View in browser Five Books features in-

Read this. You will be glad you did.

Saturday, December 21, 2024

You can support the high-impact investigative reporting of The Intercept AND skip the flood of year-end fundraising emails. Let's all acknowledge the elephant in the room. This is a fundraising

What cephalopods know, and how we know it

Saturday, December 21, 2024

+ Bob Dylan's creative risks ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

It’s Gift-Buying Crunch Time

Saturday, December 21, 2024

Plus: What Chloe Bailey can't live without. The Strategist Every product is independently selected by editors. If you buy something through our links, New York may earn an affiliate commission.

Placating Paranoia

Saturday, December 21, 2024

December 21, 2024 The Weekend Reader Required Reading for Political Compulsives 1. What Is MAHA? How wellness culture with legitimate concerns (and some conspiratorial beliefs) became a movement poised

YOU LOVE TO SEE IT: Banning The Bans

Saturday, December 21, 2024

Censorship gets banned, youth score a climate win, nurses win a major union vote, workers' rights are clear and unmistakable, and small businesses go boom. Banning The Bans By Sam Pollak • 21 Dec

The 34 best last-minute gifts

Saturday, December 21, 2024

It's not too late View in browser Ad The Recommendation December 21, 2024 Ad Procrastinators, rejoice A selection of last-minute gifts Wirecutter recommends, including Glerups, water color paint, a

Weekend Briefing No. 567

Saturday, December 21, 2024

My Top 11 Books of 2024 ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏