the airline refunds you’ve been waiting for

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Today’s summaries save you 42 minutes of news reading!

Happy Friday, Below the Fold! It seems roads are getting more and more unsafe by the day whether you’re walking, cycling, or driving. And flying comes with a cost too! From much needed regulation to creative crosswalk technology to community biking, today we’re exploring a few things that could mean a great deal to the safety and stress of the modern commute.

Regulators are ready to hold airlines accountable
Fri Aug 5

Purchasing flights is quite stressful — what if your schedule changes or an emergency comes up? What if the airline makes major changes? Or a huge delay disrupts your whole schedule? In most cases, you lose money requesting a flight change or end up with a hard-to-use voucher that has somehow expired by the time you get to it.

A new proposal is now hoping to compensate Americans for at least some of these scenarios. Introduced by the Department of Transportation — who has experienced a massive increase in complaints about air travel — the proposal requires refunds any time, regardless of ticket type, if the airline…

Changes the arrival or departure airport or adds stops in the itinerary
Switches planes, resulting in a significant downgrade in experience
Changes the arrival or departure time by 3+ hours on domestic flights or 6+ on international flights

Similar legislation has existed in Europe since 2004 through the E.U. Passenger Rights Regulation. Not only does the claim of compensation range from $250 to $600 per passenger, but the airline is required to inform passengers of their rights should they experience a delay or cancellation. This is in contrast to current U.S. policies where passengers have to initiate communications to then argue for some relief.

And with over 80,000 domestic flights canceled between January and May 2022, passengers and flight attendants alike are frustrated. American Airlines flight attendants claim their schedules are so jam-packed that any cancellation or delay completely throws off their schedules and requires more attendants to be on-call, which means possibly working on extremely short notice. This comes just two years after American Airlines cut the number of flight attendants on longer trips to save on costs.

BELOW THE FOLD BYTES

Designing for the Mobile Zombie

The smartphone addiction is to blame for yet another health/life hazard. Cities around the world are grappling with a rise in fatal traffic accidents in which pedestrians are crossing roads with gazes glued down to their mobile phones. In response, some places have implemented audible signals in addition to the ubiquitous pedestrian crossing lights. Hong Kong is taking a novel approach by shining the appropriate colored light down directly onto the crossing platform. That way, pedestrians see the red light even when looking down. Some feel they’ll quickly get used to the light and forget to heed it, but others are intrigued by the eeriness of busy streets bathed in red light.

>> Read More

“Bikepooling” To Make Biking Safer

The relatively flat landscape and year-round mild weather makes Los Angeles a perfect biking city — but in reality, it’s the worst in the U.S. with more cyclists killed than in any other county. With climate change in mind and painfully high fuel prices, those with shorter commutes want to bike to work without worrying over their safety. Enter CiBiC, a project to make biking safer. By setting up a simple bikepool (like carpooling) system, cyclists in an area form a pod to take up a full car lane and safely ride. Experts map the pods’ routes for the safest options and cyclists all follow road rules. If you’re in LA and want to try, CiBiC is looking for 100-200 more riders by October.

>> Read More

🎬 Action of the Week

Refunds aren’t the only regulation airlines may soon face: The Federal Aviation Administration is assessing minimum seat requirements for airlines and if they meet safety standards for emergency evacuation. Now through November 1, requests for public comments are open for you to share your thoughts!

THIS WEEK'S SOURCES

U.S. Dot:
Required refunds regulation
1 month old | 6 minutes long

AFAR:

80,000 flight cancellations
5 weeks old | 17 minutes long

Flight Right:
E.U. passenger rights
14 minutes long

Inc. Magazine:

American Airline attendants
1 week old | 5 minutes long

ASCII-ING ABOUT THE NEWS

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Carpooling on bikes?! That’s a wheelie good idea!

Art Credit: ASCII Art Archive

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EU Passenger Rights Regulation current US policies American Airlines flight attendants creative crosswalk technology

the airline refunds you’ve been waiting for

Designing for the Mobile Zombie

“Bikepooling” To Make Biking Safer

🎬 Action of the Week

Key phrases

Older messages

breaking the (concrete) ceiling

bytes that bite and a byte we like

Carpe diem before it gets cut short

deflating tires and inflating prices

we don’t listen to our doctors

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