Protocol - 'Many teams are going to shrink'

View email in browser | Forward this email

Protocol | Workplace

By the Workplace team
September 27, 2022

PRESENTED BY

https://assets.rbl.ms/31693885/origin.png

Welcome back to our Workplace newsletter. We can’t stop thinking about another workplace non-trend: the “Cy-Bos.” Today, job cuts are coming to Big Tech, including at Meta, which is reportedly planning to cut its expenses by 10%. Plus, LinkedIn found that acquaintances are more likely than close friends to lead to job opportunities.

— Meg Morrone, senior editor (email | twitter)

Was this email forwarded to you? Sign up here to get Protocol's newsletters.

Snip, snip

 

Cost-cutting in tech is officially hitting the industry’s titans. After years of ruthless staffing up, both Meta and Google have told some employees to find new jobs within the company or leave, according to a report in the Wall Street Journal.

These actions at Meta, via departmental reorganizations, have affected a “significant number” of employees. Cuts aren’t unexpected, a Meta spokesperson pointed out: Mark Zuckerberg told investors on the company’s July earnings call that he planned to “steadily reduce head count” over the coming year, and that “many teams are going to shrink so we can shift energy to other areas.”

The changes reported out of Google have apparently hit around half of the employees of the company’s 100-plus-employee startup incubator, Area 120, where a number of projects have been canceled. Google didn’t immediately return Protocol’s request for comment, but Sundar Pichai has spoken publicly about plans to cut costs, slow hiring, and make the company 20% more productive. On Friday, he reportedly told employees at an all-hands meeting that announcing job cuts to the whole company was “not a scalable way to do it,” but that he would “try and notify the company of the more important updates,” CNBC reported.

To find out what this all means for Big Tech and the rest of the industry, I spoke with Colleen McCreary, Nolan Church, and Steve Cadigan — three people-leaders who have led HR at companies like Credit Karma, DoorDash, Carta, and LinkedIn.

Moves like these are common in Big Tech. Giving employees 60 days to find another role is a “pretty normal big-company proposition,” said McCreary, the chief people, places, and publicity officer at Credit Karma. “Projects get spun up, projects get wound down.”

  • Cadigan, the first CHRO at LinkedIn and author of the book “Workquake,” agreed, noting that he’s seen companies use this practice throughout his career. It “raises the employability” of affected workers “if you really believe they’re good people and you really did just cancel that project — it’s not about poor performance.”
  • That said, a 30-day deadline to find a new job “feels pretty aggressive in a big company,” said McCreary, who sees 60 days as “much more normal.” Sixty days also allows companies to avoid triggering WARN requirements, which — depending on how many employees are let go in a given location — can require 60 days of pay, McCreary said.
  • “Deeper cuts” are expected to follow these 30-day notices at Meta, WSJ reported, citing anonymous sources. Indeed, Zuck told investors in July that he expected the company to “get more done with fewer resources.” (Since last year, Meta has cut its 2022 expense guidance to between $85 billion and $88 billion, down from between $91 billion and $97 billion.)

Big Tech has plenty of reasons to keep job cuts quiet.

  • Layoffs are a huge threat to an employer’s brand and hurt morale internally; they leave companies “scarred for a long period of time, both internally and externally,” McCreary said.
  • Large tech companies are “really good with controlling the narrative” and know that the word layoff is “a hot button for the press,” said Church, the former chief people officer at Carta, who co-founded the executive talent marketplace Continuum.
  • Still, quietly cutting jobs carries its own reputational risks. “Your staff knows if you’re not treating people fairly — if you’re taking people out with sniper shots in the night, metaphorically speaking,” Cadigan said.

For at least eight years, big tech companies have been hoarding talent — both from startups and from each other — as a competitive strategy, said Church.

  • That has meant tolerating some bad hires and underperformance — the “bunch of people at the company who shouldn’t be here,” as Zuck put it bluntly over the summer.
  • “That was an OK trade-off in the previous macro environment,” Church said. Now, even Big Tech is feeling the pressures of a worsening economic situation, and leaders are “trying to stay on this high wire between public market investors who care about cost cutting and winning the war on talent on the other.”

One thing we know: More performance management is coming. McCreary said she gets a call from a CEO or head of HR “once a week” on how to do a layoff — but she’s also “hearing a lot more about, ‘How do you do performance management?’”

  • Giving underperforming employees honest feedback leads some to quit on their own, helping companies avoid terminations and other methods of reducing head count, said Cadigan.
  • While serving as LinkedIn’s CHRO a decade ago, Cadigan championed managing underperforming employees out of the company as an alternative to involuntary terminations (while butting heads with the board, which wanted to see more employees fired, he said).
  • Offering this kind of straightforward feedback is “something very few companies are good at,” Cadigan said. “If we’re doing this right, we’re helping people figure it out on their own without having to fire.”

— Allison Levitsky, reporter (email | twitter)
twitter
 
linkedin
 
facebook
 
Open URL

LinkedIn lab rats

 

A new study published in Science found that LinkedIn users were more likely to land jobs through acquaintances than through close friends. Over five years, LinkedIn varied the mix of acquaintances and friends — or weak and strong social ties — shown by its “People You May Know” algorithm.

The ethics of this research, which wasn’t disclosed to users, is another matter, reports the New York Times, but as Ryan Broderick points out in his Garbage Day newsletter, this is really little more than A/B testing, a common website design practice.

A MESSAGE FROM VERSAPAY

When inflation soars, cash in hand today is worth more than it will be tomorrow. Rising material and production costs put pressure on profit margins, and growing interest rates increase the cost of borrowing. Any delay in receiving payments has a powerful effect on operating capital.

Learn more

​UNGA 2022: The climate tech forecast

 

Join Protocol Climate editor Brian Kahn and a panel of climate leaders and tech executives to recap the biggest developments at the latest session of the U.N. General Assembly (UNGA 2022) and preview the trends and events that will shape the future of climate tech and the planet.

RSVP here.

Some personnel news

 

Anyone else having a bad case of Great Resignation whiplash? It’s hard to keep up with which tech companies are growing, shrinking, floating, or sinking. We’re here to help.

⬆️ Southeast Asia’s dominant ride-hailing and food delivery company, Grab, doesn’t plan to conduct layoffs, its COO said. (Reuters)

⬇️ More Twitter gossip about hiring freezes — this time, for EMEA-based production engineers at Meta.

⬇️ Cuts and freezes are taking hold at Instacart, according to The Information.

⬇️ White-collar jobs may be at greater risk than blue-collar jobs in a 2023 economic downturn. (Insider)

⬇️ Goldman Sachs is laying off investment bankers, including on the tech, media, and telecommunications team. (Insider)

For more news on hiring, firing and rewiring, see our tech company tracker.

More stories from us​

 

A MESSAGE FROM VERSAPAY

A customer’s negative experience during the payment stage can have more consequences for a business’s bottom line than one might think. Most executives we surveyed said miscommunication in the payment process has led to their company losing future revenue or getting paid less than they’re owed (82% and 85%, respectively).

Learn more

Around the internet

 

A roundup of workplace news from the farthest corners of the internet.

Men are learning the complicated joys and the very high costs of leaning out. (Twitter)

$72,873: That’s the minimum salary it will take for an “experienced worker” to accept your job offer. (Inc.)

A case for monitoring remote employees. (The Guardian)

You’re doing interviews wrong. (HR Dive)

Maybe don’t tell your team to bring their whole selves to work. (New York Times)

 

Thoughts, questions, tips? Send them to workplace@protocol.com.

 

How likely are you to recommend Protocol to a colleague?

Copyright © 2022 Protocol Media, LLC. All rights reserved.

To update your preferences and manage newsletter subscriptions, log in here.

Unsubscribe from all Protocol newsletters. This will unsubscribe you from all Protocol newsletters and alerts. Click here to update your preferences instead.

facebook
 
linkedin
 
instagram
 
twitter

Older messages

Microsoft’s big plan to cut emissions

Tuesday, September 27, 2022

CA vetoes crypto law – meet less – Do Kown on the run View email in browser | Forward this email By Sarah Roach and Nat Rubio-Licht September 27, 2022 PRESENTED BY https://assets.rbl.ms/31539678/origin

Where does DALL-E go from here?

Monday, September 26, 2022

Surveillance networks – fun ≠ money – Musk's questioning View email in browser | Forward this email By Sarah Roach and Nat Rubio-Licht September 26, 2022 PRESENTED BY https://assets.rbl.ms/31539678

Slack hates meetings

Sunday, September 25, 2022

Slackforce — virtual assistants — hybrid management woes View email in browser | Forward this email By the Workplace team September 25, 2022 PRESENTED BY https://assets.rbl.ms/31693885/origin.png

The future of quantum starts now

Sunday, September 25, 2022

The best stuff of the week. View email in browser | Forward this email By Joe Williams and the Source Code team September 25, 2022 PRESENTED BY https://assets.rbl.ms/31539678/origin.png?rand=

Why Kraken's CEO is stepping down

Friday, September 23, 2022

Virtual assistants – LA housing – Snowflake security View email in browser | Forward this email By Sarah Roach and Nat Rubio-Licht September 23, 2022 PRESENTED BY https://assets.rbl.ms/31693885/origin.

You Might Also Like

☕ Great chains

Wednesday, January 15, 2025

Prologis looks to improve supply chain operations. January 15, 2025 View Online | Sign Up Retail Brew Presented By Bloomreach It's Wednesday, and we've been walking for miles inside the Javits

Pete Hegseth's confirmation hearing.

Wednesday, January 15, 2025

Hegseth's hearing had some fireworks, but he looks headed toward confirmation. Pete Hegseth's confirmation hearing. Hegseth's hearing had some fireworks, but he looks headed toward

Honourable Roulette

Wednesday, January 15, 2025

The Honourable Parts // The Story Of Russian Roulette Honourable Roulette By Kaamya Sharma • 15 Jan 2025 View in browser View in browser The Honourable Parts Spencer Wright | Scope Of Work | 6th

📬 No. 62 | What I learned about newsletters in 2024

Wednesday, January 15, 2025

“I love that I get the chance to ask questions and keep learning. Here are a few big takeaways.” ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌ ͏ ‌

⚡️ ‘Skeleton Crew’ Answers Its Biggest Mystery

Wednesday, January 15, 2025

Plus: There's no good way to adapt any more Neil Gaiman stories. Inverse Daily The twist in this Star Wars show was, that there was no twist. Lucasfilm TV Shows 'Skeleton Crew' Finally

I Tried All The New Eye-Shadow Sticks

Wednesday, January 15, 2025

And a couple classics. The Strategist Beauty Brief January 15, 2025 Every product is independently selected by editors. If you buy something through our links, New York may earn an affiliate commission

How To Stop Worrying And Learn To Love Lynn's National IQ Estimates

Wednesday, January 15, 2025

... ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

☕ Olympic recycling

Wednesday, January 15, 2025

Reusing wi-fi equipment from the Paris games. January 15, 2025 View Online | Sign Up Tech Brew It's Wednesday. After the medals are awarded and the athletes go home, what happens to all the stuff

Ozempic has entered the chat

Wednesday, January 15, 2025

Plus: Hegseth's hearing, a huge religious rite, and confidence. January 15, 2025 View in browser Jolie Myers is the managing editor of the Vox Media Podcast Network. Her work often focuses on

How a major bank cheated its customers out of $2 billion, according to a new federal lawsuit

Wednesday, January 15, 2025

An explosive new lawsuit filed by the Consumer Financial Protection Bureau (CFPB) alleges that Capital One bank cheated its customers out of $2 billion. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏