5 best examples of conversational marketing

 
 
 
 
 

5 Best Examples of Conversational Marketing

 

Two thirds of consumers tried to respond to direct messages sent by brands during the holiday season — yet many were met with error messages or no reply. A key way brands can improve conversion rates with today's consumers is by answering customer questions in real time, when interest is at its highest.

Our new playbook gives five tangible examples of how companies can use the four pillars of conversational marketing to better customer experiences, including:

  • AI-powered, two-way chat
  • Personalized messaging
  • Omnichannel availability
 
 
 

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