Tomasz Tunguz - What if Every SaaS App Spoke English?
Tomasz TunguzVenture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here. What if Every SaaS App Spoke English?
In the last month, Hubspot launched ChatSpot. Zendesk AI automates customer support. Salesforce launched AI Cloud. Adobe’s released Firefly. What do all of these launches & many other similar ones have in common? The largest SaaS companies in the world have released English-language APIs. Anyone can write English to enter some input (e.g., “What are my top leads for this week?”) & receive an answer. Previous APIs require learning programming languages to use & have been reserved for developers. When every major SaaS application has an English-language API, users of all kinds will be able to ask & receive answers of their applications. That is a meaningful innovation. English language APIs allow for another layer of abstraction. Imagine being able to write :
That’s a level of automation rarely seen within the enterprise without custom coding. That workflow alone - if it worked - might save a day’s work. Examples like these illustrate conceptually how AI could unlock 1000x the GDP growth of the PC. This vision glosses over many important considerations. First, data security & data loss prevention. How would security leads ensure the workflow is executed by an authorized person, on permitted data, using sanctioned models, & the process complies with international data regulations? Second, English APIs (aka LLMs) are probabilistic. They err, just like humans. Potential errors could be grave (imagine updating all Hubspot CRM records’ owner to a current user). Monitoring, testing, & rollback/undo buttons will be critical. Over the past few decades, developers have built systems like this for code : code review, testing, monitoring, isolation. If everyone in a company will have the power to orchestrate software through a natural language API, they will also require equivalent tooling for application development. As models & controls improve, SaaS orchestration through natural-language APIs will massively improve productivity. |
Key phrases
Older messages
The AI API : The Twilio Moment for Machine Learning
Monday, June 12, 2023
Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here. The AI API : The Twilio Moment for Machine Learning 90% of
Web3 in SaaS Clothing
Monday, June 12, 2023
Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here. Web3 in SaaS Clothing In the mid-2010s, every web1 company
How Much More Efficient Should a SaaS Startup Be When Using AI?
Friday, June 2, 2023
Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here. How Much More Efficient Should a SaaS Startup Be When Using AI?
Observations Using LLMs Every Day for Two Months
Wednesday, May 31, 2023
Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here. Observations Using LLMs Every Day for Two Months I've been
The Publicly Traded Company Worth 250x More in 10 Years
Thursday, May 25, 2023
Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here. The Publicly Traded Company Worth 250x More in 10 Years Ten
You Might Also Like
Paris’ je ne sais quant
Friday, May 3, 2024
Alice & Bob's quantum labs, Dubai's European founders & Goldman Sachs funds payments fintech View in browser Sponsor Card - Flagship-16 Good morning there, Many startups build their
How Texas’ online porn law could shatter a First Amendment precedent
Friday, May 3, 2024
After the Supreme Court declined to issue a stay this week, 20 years of court rulings may be about to go out the window Platformer Platformer How Texas' online porn law could shatter a First
Can Ambition Take You To The Moon?
Thursday, May 2, 2024
Yes, with some other ingredients ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SaaSHub Weekly - May 02
Thursday, May 2, 2024
SaaSHub Weekly - May 02 Featured and useful products HackerRank logo HackerRank HackerRank is a platform that allows companies to conduct interviews remotely to hire developers and for technical
"i had a dream I was laid off"
Thursday, May 2, 2024
Read time: 1 min, 10 sec My friend Kevin is one of the most successful people I know. He works for one of the FAANG tech companies and he makes $300K+/year. We were driving in the car yesterday, and in
AI strategies for healthcare
Thursday, May 2, 2024
where major players are making moves, and what it means for the future of the space Hi there, AI is on executive brains. And major healthcare players are making their moves in the space. From Eli
🔴 Afraid to quit your 9-5?
Thursday, May 2, 2024
you need to see this Dear , Is fear stopping you from leaving your 9-5 and following your passion? Here's a roadmap to overcome it: Educate Yourself: Fear comes from a lack of thorough knowledge.
[SaaS Club] How a Founder's Perseverance Built a 7-Figure SaaS
Thursday, May 2, 2024
The SaaS Club Newsletter Hey Reader Here's a quick round up of what's been going on at SaaS Club: In this week's newsletter: Dreamdata's $1M ARR journey—perseverance pays Boopos: Buy or
📂 Pick an initial price to learn from
Thursday, May 2, 2024
Today's newsletter is proudly supported by Embarque 🎉 For two years in a row, SaaS founders and marketers reported content as the #1 driver of growth according to the State of SaaS
I met with BAD-ASS high school entrepreneurs
Thursday, May 2, 2024
Happy THURSDAY! Happy SPRING! Quick update on what's been going on before this week's email… ✅ What happened: Florida trip. Much needed family time. Booked a photoshoot for my pregnant wife