Morning Brew - ☕ Navy sales

The US Navy’s retail stores.
October 03, 2023

Retail Brew

It’s Tuesday. The latest federal data shows consumer spending increased 0.4% in August, despite higher gas prices, recession fears, and ever-rising interest rates. You’d think they might want to cool their credit cards before the big holiday season, but steady spending increases indicate that for now consumers are living in the moment.

In today’s edition:

—Andrew Adam Newman, Jeena Sharma, Alyssa Meyers

STORES

Older Navy

A woman wearing a camo uniform sprays a perfume sample on her wrist. NEXCOM

There’s Old Navy, the Gap chain founded in 1994 and named after a now-closed bar in Paris, and then there’s the older Navy, founded in 1775 as George Washington was leading the American Revolution effort against the redcoats.

The two may seem to share little in common, besides the fact that one commissions cargo ships and the other is an unrelenting purveyor of cargo shorts. But something else binds them: They’re both in the retail business.

The Navy operates more than 300 Navy Exchange (NEX) retail stores on 92 naval bases worldwide, ranging from self-checkout convenience stores as small as 200 square feet to sprawling department stores that are 200,000 square feet.

In 2022, sales at NEX stores totaled $2.3 billion, with an operating profit of $39.2 million, much of which ($29.2 million) went back to support the Navy community through its Morale, Welfare, and Recreation programs.

Active-duty, retirees, and their families are among those eligible to shop at the stores. The draw for shoppers (the Navy prefers “patrons”), along with the convenience of being on-base, is that there’s no sales tax, and beyond the tax savings, NEX claims, prices on average are more than 20% lower than at other stores.

But Rich Honiball, EVP and global chief merchandising and marketing officer for the Navy Exchange Service Command (NEXCOM), which oversees NEX, said the stores can’t thrive on those attributes alone.

Keep reading here.—AAN

     

FROM THE CREW

Tesla’s bumpy ride

The Crew

Tesla advertises its cars as having a smooth ride, but following the prices for its vehicles has been anything but. Tesla has dropped prices multiple times in 2023, and then in April, it raised the prices of its two most expensive models.

Now, automotive industry economists and experts are left wondering: Is there a method behind Tesla’s up-and-down pricing changes?

Check out this investigation from CFO Brew to find out how the nontraditional car manufacturer’s sales and market share are expected to evolve.

OPERATIONS

Against all odds

Nike earnings China Robert Way/Getty Images

While some retailers have struggled to keep profits high as consumer spending slows, Nike has come out as somewhat of an outlier, surpassing analyst expectations for first-quarter profits, Reuters reported.

The retailer’s global revenue rose 2% year over year and its inventory was down 10% from a year ago. The wins happened even as the company increased its sneaker and apparel prices to combat declining demand.

Prior to the Q1 earnings report, investors were afraid Nike would eventually succumb to a steep discounting strategy, like several other retailers that have resorted to promotions to keep up with competitors.

While brands like Zara have also hiked prices, companies like Macy’s and Foot Locker recently “cautioned the market about weak consumer spending,” prompting the industry to rethink cutting prices.

Keep reading here.—JS

     

MARKETING

Cool beans

Bush’s Beans merch Bush’s Beans

“Bush’s is selling Halloween costumes this year. Yes, the bean company. And it’s not even the brand’s first foray into fashion,” writes Marketing Brew’s Alyssa Meyers:

Bush’s treats the merch more as a marketing channel than a revenue stream, according to [consumer experience brand manager Kate Rafferty], one that helps it “spread some joy” and ideally connect with younger consumers.

While merch can drive online chatter, it’s also a way for brands to collect customer data, something that’s become increasingly important as third-party identifiers become harder to come by.

Read the whole story here on Marketing Brew.

     

JOBS

Are you an exec looking to make your next career move or join a board of directors? We’ve partnered with ExecThread, where you can find thousands of confidential job opportunities and board roles that aren’t listed anywhere else. Check out positions like:

SWAPPING SKUS

Today’s top retail reads.

Mushy cereal: Kellogg officially split into two public companies yesterday, and shares of both Kellanova, which encompasses the company’s snack and frozen food business, and WK Kellogg, which encompasses its US cereal business, dipped. (Marketwatch)

Life in the fast-food lane: A new study shows that wait times in fast food drive-thru lanes are getting shorter, as more customers order digitally from their cars. (CNBC)

Pop-up toy stores: Toys R Us is working with a firm specializing in pop-up stores to open flagship brick-and-mortar locations starting next year. (Forbes)

SOCIAL GATHERING

Retail marketing hits and misses from the past week.

Fan service: Heinz is releasing a new sauce called “Ketchup and Seemingly Ranch” in response to a viral tweet from a Taylor Swift fan who took an educated guess about the pop star’s choice of dipping sauce during a Kansas City Chiefs game. The release tracks with Heinz’s recent pivot toward viral marketing. Another recent ad campaign made light of the internet’s obsession with super spicy foods. (@tswifterastour on X, formerly known as Twitter)

Live shopping: Paris Hilton, fresh off peddling NFTs on late-night talk shows, is teaming up with X to promote its new “live shopping” feature. X, formerly known as Twitter, signed the two-year deal in an effort to revive the company’s finances. This is the company’s second attempt at rolling out a live shopping feature. A previous effort in 2021 failed to gain traction. (Paris Hilton on X)

Fake friends: Peet’s Coffee is struggling to keep up with rivals, so in an effort to claw back market share, the company launched a one-day “Disloyalty Program” on National Coffee Day. Basically, customers could exchange rewards points from key competitors such as Starbucks and Dunkin’ for free coffee at Peet’s. (Peet’s on TikTok)

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