Morning Brew - ☕ By popular demand

AI-powered demand forecasting.
October 16, 2023

Retail Brew

Workday

It’s Monday, and if you’re feeling a tad self-conscious about your consumption of cannabis over the weekend, cut yourself some slack. Contrary to clichés, a new study by Dutchie, the cannabis tech company, found cannabis consumers are successful, motivated, and physically active. The study was lauded, naturally, by cannabis entrepreneur Snoop Dogg.

In today’s edition:

—Alex Vuocolo, Erin Cabrey, Katishi Maake

OPERATIONS

Just in time for the holidays

Clipboard displaying the words "demand forecasting" Syahrir Maulana/Getty Images

As the holiday season approaches, retailers are scrambling to get the right amount of inventory placed at stores and warehouses so they can meet customer demand while avoiding the kind of excess ordering that plagued companies in 2021 and 2022.

Major retailers made significant progress in pairing down inventory levels this year, but the holiday season marks another opportunity for companies to potentially get it wrong, and this is pushing some operators to embrace new technology solutions to inventory management.

  • Walmart, for example, is betting on a machine-learning algorithm to predict inventory needs at its 4,700 stores across the country.
  • Providers in this space are also getting attention from venture capitalists. Centro, which provides automated inventory control, raked in $2 million in pre-seed funding last week.

The growing interest in cutting-edge tech to help manage inventory comes at a juncture point for retailers. Prior to the pandemic, so-called “just-in-time” supply chains helped companies maintain lean inventories. But this left them without a buffer when supply chains started acting up, which explains why many embraced a “just-in-case” approach in recent years.

Now just-in-time is making a comeback, and technology could be key to making it work.

Keep reading here.—AV

     

PRESENTED BY WORKDAY

Time to tackle turnover

Workday

Retailers are grappling with steep turnover rates—as high as 60%–70% annually, and 75.8% for in-store retail employees.

Wondering how turnover became such a problem and what retailers can do to turn things around? So did Workday. They dug into the stats behind high turnover and mapped out how retailers can use digital tech to break the cycle of constantly recruiting, training, and hiring new workers.

They laid it all out in their latest report, Overturning turnover: Digital technology to help you reverse the great retail resignation. Check it out to learn about:

  • the recent shift in workplace priorities
  • how retailers can better meet the needs of their frontline teams
  • choosing digital tools to build, engage, and retain a loyal, skilled workforce for years to come.

Get the full report.

STORES

By all teens

A pair of golden Nike sneakers Francis Scialabba

The teens, of course, love Taylor Swift and TikTok, Piper Sandler’s semiannual Taking Stock with Teens survey found, but the report also revealed a few harder-to-guess insights on what they’re into these days.

The survey, which features insights from 9,193 teenagers, found that their spending dipped 1% YoY and 4% from the spring, indicating “initial signs of a slowdown,” Piper Sandler senior research analyst Edward Yruma noted in a statement. But there’s a significant gender gap.

Keep reading here.—EC

     

RETAIL

New territory

Kmart Astor Place location, Wegmans to move in Spencer Platt/Getty Images

We’re starting the week with a friendly reminder to figure out what you’re going to be for Halloween, because if you didn’t want to DIY your Taylor Swift–Travis Kelce couples costume, it’s too late—they’re apparently sold out on 3 Wishes, an online Halloween retailer.

But not to get too ahead of ourselves, let’s dive into what’s going on in retail this week.

In openings: Wegmans Food Markets will open its first Manhattan store on Wednesday, finally replacing the Astor Place Kmart that closed its doors in July 2021. It will be Wegmans’s second New York City location—an 87,500-square-foot space in the East Village employing 600+ workers.

  • The grocer signed a 30-year lease in the historic Wanamaker building at 770 Broadway, whose tenants include Yahoo, Facebook, Nielsen, and Verizon.

Kmart operated at that location for 25 years before empty shelves and dissipating vendor relationships led to its closure.

Keep reading here.—KM

     

TOGETHER WITH BOLD METRICS

Bold Metrics

Fit check. Using powerful machine learning algorithms, Bold Metrics’ AI apparel-sizing solutions help match your online shoppers to accurate size recommendations in seconds. Not only does this increase conversion by a whopping 232% (not a typo), but it also reduces fit-related returns by 18% on average. Give your shoppers the confidence to purchase.

SWAPPING SKUS

Today’s top retail reads.

Goodwill hunting: How Goodwill is embracing e-commerce. (the New York Times)

Shop globally: Why Etsy is so crucial for craftspeople in Ukraine. (The Hustle)

Box office: The reason why movie concessions sell so much candy in boxes. (CNN)

Before and after: Everyone loves a good transformation. Check out 11 lessons based on stories and insights from retail changemakers that embraced omnichannel. Download Mastering the Art of Omnichannel Transformation and get inspired.*

*A message from our sponsor.

HOT TOPIC

In most states, menstrual products—including tampons, pads, sponges, and menstrual cups—are not taxed, either because they’re considered basic necessities that should be tax-free or, in the case of five states, because they have no sales tax. In the last decade, 22 states have abolished their taxes on period products, but 21 states are still taxing the products. Now eight woman-founded menstrual-hygiene brands have formed the Tampon Tax Coalition to advocate for abolishing the tax in those states, too.

You tell us: Should the tax on period products be abolished in the 21 states where it remains? Cast your vote here.

Circling back: Last week, as Birkenstock was about to debut on the New York Stock Exchange, we asked both if you own a pair of Birkenstocks, and if you were hoping to purchase stock in Birkenstock.

No and no was the most popular answer, with 47.2% of you saying you neither owned Birkenstocks nor planned to buy their stock. Another 34.9% of you own the shoes, but don’t plan to make Birkenstock part of your portfolio. Another 13.2% own Birkenstocks and hope to purchase stock in the company. Just 3.8% of you don’t own the shoes but hope to buy the stock, while 0.9% of you didn’t know or weren’t sure.

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