🗞 What's New: "A-ha!" moments that changed everything

An "A-ha!" moment can bring clarity and direction:

• Successful founders share their top "A-ha!" moments, including decoupling input from output and focusing on the simplest factor.
• Starting a YouTube channel can help you gain traction. Leverage Shorts, optimize for searchability, and follow a consistent upload schedule.
• $62K MRR through organic growth. Karma bot's successful Product Hunt launch, plus its focus on enterprise customers, helped it skyrocket.

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by James Fleischmann

"A-ha!" moments are crucial for founders, but they tend to be few and far between. We're speeding things up by sharing top "A-ha!" moments from successful founders.

Decouple input from output

Tony Dinh of TypingMind:

I've realized that people don't buy my app because I spent 100 hours on it, but because the app is useful to them. That means, as long as the app is useful, they'll buy it at a reasonable price.

Realizing this changed the way I look at products, and helped me find new ideas much more easily.

Transferable concepts

Arvid Kahl of The Bootstrapped Founder:

A media business is just like a SaaS: Churn and retention are central to revenue, the content I create needs to solve people's critical problems or they won't consume it, and diversification of dependencies is paramount.

The products are wildly different, but the mechanics are the exact same. That's why reading business books "outside your lane" can be very helpful. Most of the concepts are transferable.

"Then what?"

Charlie Clark of Liinks:

I've recently been thinking a lot about the short story commonly known as The Tourist and the Fisherman. The moral is basically to ask yourself: "Then what?"

Ask this each time you make a decision, whether in business or life. What are you really hustling for?

Decrease the BS in your brand

Kevin McArdle of Big Band:

When we launched, we were very intentional about the brand and how we spoke to people. I have a low tolerance for BS and business speak, so part of the intention was just being honest and authentic with people.

No one cares what you think about your product

Jay Tan of Zylvie:

The most effective marketing is marketing that comes from other users, not from you.

Social proof matters! Your marketing taglines should be specific phrases taken verbatim from your happy customers. There's no better copywriting strategy than using your customers' own words.

Entrepreneurship through acquisitions

Andrew Pierno of XO Capital:

I'll never forget the first business we bought. The very next day, we started getting Stripe notifications about new customers.

That was addictive, given how long I'd struggled to get even a single customer on my own.

Focus on the simplest factor

Sébastien Night of OneTake.ai:

Everything changed as soon as I started focusing on only one thing. It was clear which features to build, how to talk about the product, and which team members to hire.

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Check out Growth Trends for more curated news items focused on user acquisition and new product ideas.

by Syed Balkhi

Over 2.2B people people use YouTube each month, and that number isn't going down anytime soon.

These key strategies helped us grow multiple YouTube channels over the last 10 years.

Optimize for searchability

Google is the largest search engine in the world, and YouTube is second. If people can't find you on these sites, you're going to struggle with brand awareness and engagement.

Complete your profile, include relevant keywords in your channel and video titles, and leverage descriptions.

Keep a schedule

Publish high-quality, engaging videos on a consistent schedule. This helps you build loyalty, trust, and authority with your audience.

If you're just starting out, aim for at least one 10-20 minute video each week. YouTube is more likely to feature your videos in the search results and recommendations if you publish consistently.

Host lives

Here are a few ideas:

• AMAs.
• Behind the scenes content.
• Giveaways.
• Tutorials.

Experiment with shortform content

Use YouTube Shorts to build traction. You could create a channel trailer, offer short tips (as opposed to longer guides), or ask your subscribers to share their thoughts.

Always keeping a few Shorts in your upload schedule to stay connected with viewers.

Engage with your audience

Respond to comments and questions as often as you can. This will help you get to know the people who are watching your content, which can help you improve your channel over time.

YouTube sees comments as a positive signal, and will elevate your channel if they see consistent comments and engagement.

Collaborate

Collaborating with other YouTubers is a great way to gain exposure and new subscribers.

You could, for instance, partner with influencers and set them up with your affiliate program. They can review your product, promote it on their channel, and use their affiliate code to make a commission on every sale they bring in.

Discuss this story.

by Rob Hope

Strengthen your landing page with these design, development, and conversion tips!

Don’t forget the why. Sure, your product looks great, but why is this part of your life’s journey?

📖 This is why I wrote the book.

🖌 This is why I design logos.

🎓 This is why I teach Spanish.

An offering positioned within a compelling story is easier to understand and support.

Subscribe to Rob's One Page Love newsletter for his favorite UI, design, and development finds.

by Cameron Scully

Stas Kulesh hit $62K MRR with Karma, a peer engagement tool that helps boost remote team morale and performance.

The idea

Initially, Karma was an internal tool that we developed to enhance our own team. After a successful Product Hunt launch, we realized that other companies had a similar need for such a tool. This led to the evolution of Karma as a standalone product.

Our first profitable customers came from our Product Hunt launch. We realized that our customer base was not just startups and small communities who were early Slack adopters, but also larger enterprises.

This led us to rework our pricing model and product, and start actively tracking important metrics. Our monthly revenue grew from $156 in January 2018 to $13K+ in January 2019.

Biggest challenge

One of the biggest struggles we faced while building Karma was identifying and understanding our user base. Initially, we thought our primary users would be team members who enjoyed Karma's fun, game-like elements.

It took us a while to realize that the actual paying customers were not the team members, but top management, CEOs, founders, and people culture specialists. They used Karma for better control and transparency, and to sift through daily chat noise, track micro-feedback, record performance notes, and spread team appreciation.

The growth

Karma was one of the earliest entrants in the market for in-chat peer recognition and engagement systems. Over time, we've built a loyal user base of 6K+ weekly users and 90 paying companies.

Our partnership with Microsoft has given us a significant boost in user acquisition. Microsoft paid us to develop Karma for its Microsoft Teams platform, and continues to help us test and launch our product. This gives us access to a vast potential user base of mostly enterprise customers.

Our main growth strategy going forward is to continue refining and improving our product based on customer feedback and needs.

Additionally, we plan to leverage partnerships, and foster a community around our product. This includes maintaining active social media accounts, running a blog with valuable content, and potentially hosting webinars or online events.

If you enjoyed this interview, I share more real-world B2B marketing examples and case studies at The Growth Archive!

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by Tweetmaster Flex

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Special thanks to Jay Avery for editing this issue, to Gabriella Federico for the illustrations, and to James Fleischmann, Darko, Syed Balkhi, Rob Hope, and Cameron Scully for contributing posts. —Channing