Morning Brew - ☕ Luxe for life

E-commerce luxury brand MyTheresa.
February 01, 2024

Retail Brew

GS1

Good afternoon, everyone. We’re in the middle of earnings season, and there’s a generalized sense of apprehension among some of the major players. Starbucks reported a weak quarter, but Wall Street honestly expected worse. Adidas said business in North America has been difficult, striking a similar tone to REI’s CEO warning of a tough 2024. There is, however, something we can all look forward to this year: Kung Fu Panda 4 is dropping in March.

In today’s edition:

—Jeena Sharma, Erin Cabrey, Katie Hicks

E-COMMERCE

Head on

The Checkout event for Retail Brew Retail Brew

We know times are tough for retailers across the US. Whether it’s trying to figure out how to keep consumers engaged or trying to keep costs low, everyone is trying to stay ahead in light of increasing pressures from inflation.

For MyTheresa, the German e-commerce luxury brand that has only been in the US since June 2021, the retailer has been up against pretty much the same pressures—but has seemingly survived.

At Retail Brew’s recent The Checkout event, Heather Kaminetsky, president of North America at MyTheresa, told us about the unique strategies and approach that has helped the brand stay afloat with increasing competition from the likes of Ssense and Farfetch.

For starters, she said, MyTheresa’s customers are unique in their shopping habits. “Our customers shop continuously, sometimes every day, but definitely monthly,” she said. “They’re always looking for a full wardrobe.”

Keep reading here.—JS

     

PRESENTED BY GS1

DTC’s raising the bar(code)

GS1

Here’s a cold, hard retail truth: Pure DTC might help you reach retail customers directly, but it doesn’t mean you’re reaching more customers overall.

Okay, now for some good news. The most practical solution to securing retailers and winning brand loyalty is actually a simple one: barcodes. Need more deets? The not-for-profit org GS1 US is here to help.

Once you get an official barcode on your products, you can manage, track, and uniquely identify your inventory. GS1 standards also include 2D barcodes (like QR codes) that help brands tell their stories via product packaging to make meaningful connections with consumers.

If your pure DTC is lagging, read all about how barcodes can become your biz’s BFF.

OPERATIONS

Suite talk

H&M store sign Peter Dazeley/Getty Images

The start of the new year has been a time for new beginnings for many retail executives, as execs from beauty to fashion to grocery were on the move in January. Here are the most notable retail C-suite moves to know:

  • H&M CEO Helena Helmersson unexpectedly quit after four years in the role, saying, “It’s time for me to slow down, and you can’t do that in this job.” Daniel Ervér, a 18-year H&M vet and current head of its H&M brand, has taken over the top spot.
  • LVMH vet Michael Burke took over the role of chairman and CEO of LVMH Fashion Group, leading the company’s fashion labels including Céline and Marc Jacobs. He replaces Sidney Toledano, who departed to serve as advisor to LVMH founder and CEO Bernard Arnault.
  • Target tapped CFO Michael Fiddelke, who started with the retailer in 2003 as an intern, to take over the COO position left vacant by John Mulligan, who announced his retirement in October. Fiddelke will hold both roles until the retailer names a new CFO.

Keep reading here.—EC

     

MARKETING

Lime Light

a dark image of a man wearing yellow-tinted sunglasses, in a teaser for a Bud Light Super Bowl ad Screenshot via Bud Light/YouTube

It’s been anything but a light year for America’s second-best selling beer.

In what seems to be an attempt at a comeback, Anheuser-Busch will be running a 60-second Bud Light commercial in this year’s Super Bowl. The brand faced conservative backlash in 2023 for its campaign with transgender creator Dylan Mulvaney, which contributed to sinking sales. In addition to losing its place as America’s No. 1-selling beer to Modelo, the brand also lost its first female VP of marketing, Alissa Heinerscheid, as a result of extended boycotts.

A teaser for this year’s ad, which shows a man in a Peyton Manning Broncos jersey recognizing a mustachioed man in sunglasses to the tune of Steppenwolf’s “Magic Carpet Ride,” indicates a return to the more male-focused image that Heinerscheid once said she was trying to shed.

Keep reading here on Marketing Brew.—KH

     

TOGETHER WITH ABSOLUTE WEB

Absolute Web

Elevate your business at this e-comm conference. Register today for the Ecommerce Experience Evolution conference and hear from speakers like Daymond John (a Shark Tank investor), Ezra Firestone, and more. It’s happening at the EAST hotel in Miami on Feb. 22. Network, gain inspo, and connect. Use code BREW20 for 20% off your ticket.

SWAPPING SKUS

Today’s top retail reads.

How it crumbles: Many businesses take on the personality and ethos of their founder, and that’s very much the case for streetwear and cannabis retailer Cookies. (Inc.)

Is it worth it? As retail workers face increased hostility on the job, body camera companies are pushing for businesses to start using their devices. (Fast Company)

We’re so back: In the Covid era, it was believed that commercial retail spaces were done for good, but current data shows 15-year lows for vacancy rates and an extremely resilient landscape. (Axios)

JOBS

Are you looking for your next career opportunity (either a full-time role or a seat on a board of directors)? View hundreds of confidential jobs in the retail industry on ExecThread. Retail Brew subscribers can skip the application review and instantly join ExecThread for free.

NUMBERS GAME

The numbers you need to know.

For better or for worse, buy now, pay later became increasingly popular over the holiday shopping season and there seem to be few signs of that trend slowing down anytime soon.

Most BNPL models give consumers flexibility while paying low or no interest on purchases made, according to Erin Jaeger, Klarna’s head of North America.

  • Credit cards on the other hand, are not as forgiving: 43% of credit-card holders are not aware of the interest rate on their cards, according to Nerdwallet.
  • Klarna argues that consumers need to cap their spending on a monthly basis, and the number of people who have done so—or updated their budget on Klarna—has gone up by 68% year over year.

However, Tim Quinlan, senior economist at Wells Fargo, recently told CNBC that consumers are racking up a lot of “phantom debt,” which could mean households are more in the red than they believe.

  • During the holiday shopping season, the use of installment payments reached an all-time high with a 14% YoY increase, according to Adobe.
  • In surveying its consumers, Klarna says more than 50% use Klarna because it makes them plan their finances better.

“BNPL could lead to an increase in consumer debt, as consumers may be more likely to take on additional debt if they know they can spread out the payments,” Quinlan said. “You can bury yourself in low monthly payments.”

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