Lenny's Newsletter - How AI will impact product management
How AI will impact product managementWhich skills will be affected or replaced, and which will become even more valuable👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. P.S. Check out my PM recruiting service (helping you hire Sr. PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!). Announcing: Lenny’s Newsletter Fellowship Program 💥🧑🎓I’m launching a three-month fellowship program, and applications are now open. What it is: Work alongside me to learn how I do what I do, share your unique knowledge with the world (through guest posts), and jump-start (or simply explore) a newsletter/podcast career. Why: The best operators in the world are too busy doing real work to have time to write publicly or explore the newsletter or podcast life. I want to create a low-risk, low-friction way for you to unlock the knowledge in your head, while benefiting the next generation of product builders and helping you explore the solopreneur path. How it works: This is a paid fellowship lasting three months (you’ll be paid $30,000), limited to three people, beginning in July (although timing is flexible). We’ll collaborate on guest posts and the podcast (and anything else that interests you), and you’ll leave with published content and a pre-built audience. Expect to spend 5 to 10 hours per week during the fellowship, all async and remote; location doesn’t matter. This is my first time doing this, so we’ll all learn as we go! Click below to learn more about the ideal applicant, the expertise I’m most looking for, and other logistics 👇
I’ve been thinking about this question a lot. AI is coming for many jobs, but it’s different when it comes for yours. Is the PM job one of the first to be replaced or one of the last? What skills will be most, and least, valuable in this fast-approaching future? As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. Here are the results: Here’s the thing: I believe the truth is the complete opposite. Some may think that because AI is good at helping them write and accomplish small tasks today, soon it’ll take over most of the low-level communication, collaboration, and execution work we do. Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. Furthermore, soft skills like product sense, communication, creativity, and being the glue that enables a team to operate at their very best will become even more important (and a differentiator among companies). Think about it—what is AI best at? Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers. That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. If this sounds unlikely, remember move 37 in the match between AlphaGo and Lee Sedol (one of the world’s top Go players). AI saw something no human had ever seen in playing the game for over 4,000 years.
Another example—when Sam Altman, CEO of OpenAI, was asked four years ago how OpenAI would make money, here was his answer:
Similarly, here’s Jensen Huang, CEO of Nvidia, telling people that soon no one is going to have to learn how to program, because AI will program for us:
These are arguably the smartest people in the world when it comes to AI, and they are saying that historically high-level skills like engineering and business (and game) strategy are going to be solved by AI. It’s actually already happening in engineering (check out Devin and Magic). On the other side, what are people best at? People stuff! Aligning opinionated stakeholders, unblocking blockers, pushing teams to work harder, creating amazing experiences, getting buy-in on big ideas, understanding and acting on nuance, etc. I’m not saying AI won’t be better than humans at this stuff one day (check out Hume 🤯), or at least very helpful. I’m saying that these soft skills are where AI won’t take over for a long while, and thus they are the skills you should be cultivating more than ever. I once defined the job of a product manager as to “deliver business impact by marshaling the resources of your team to identify and solve the most impactful customer problems.” Essentially, to be the conductor/quarterback/glue of the team who pulls all the disparate pieces together to create great products and drive the business forward. I believe this will only increasingly become the case now that AI is one of your resources, and this element of the role will become ever more important. Here are the besties making that case on the most recent All-In episode (2-minute clip): To show you what I mean, I’ve created a semi-comprehensive list of the day-to-day work that a PM does and ranked how much I believe AI will disrupt that work on a scale of 1 to 5 🤖s (the more 🤖, the more AI will take it over). I’ve also included tools that can help with these jobs today that you may want to check out. Disclaimers:
As a framework to have this discussion, I think of the PM role as consisting of three jobs, each of which contains a number of tasks and skills: 1. Shape the product 🤖🤖🤖This part of the job is where you determine/influence what your team builds, and it is where product management is the most different from project manager, or product owner. It’s also where you bring the most value to the org. Here’s the day-to-day product-shaping work of a PM, and how I believe AI will impact it: 1. 🤖🤖🤖🤖 Developing a product strategy and vision: Significantly impacted
2. 🤖🤖🤖🤖 Setting goals: Significantly impacted
3. 🤖🤖🤖 Creating specs: Considerably facilitated
4. 🤖🤖🤖 Discovery: Considerably facilitated
5. 🤖🤖 Building a roadmap: Facilitated
6. 🤖🤖 Giving product/design feedback: Facilitated
2. Ship the product 🤖🤖This part of the job is where PMs help their team, and org, ship high-quality products on time and free of surprises... Continue reading this post for free, courtesy of Lenny Rachitsky.A subscription gets you:
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