The Deleted Scenes - Taking Their Sweet Time
One of the business stories to come out of the early pandemic period was the closure of the fairly large California-based salad bar/buffet restaurant chain Sweet Tomatoes/Souplantation. You’d think “Souplantation” would be more of a candidate for renaming than some old Lee Highway in Virginia, but somehow the name stuck up until the chain closed entirely for the pandemic—first temporarily, like most restaurants, in March, and then permanently in May. Apparently the corporate office feared that stricter health regulations would make life harder for buffet/self-serve restaurants going forward:
This didn’t really turn out to be true after the acute phase of the pandemic was over—can you believe people thought buffets would never be allowed to operate again?—and it remains true that despite the sense of unsanitary optics, the spread of COVID was no more likely in a buffet restaurant than in any other restaurant, or for that matter in any other shared, enclosed space. But anyway, there’s an interesting postscript to that story, as buffets have obviously continued on in the post-pandemic period. One of the legacy Sweet Tomatoes locations, in a pretty generic Tucson, Arizona strip plaza, recently reopened in April. It reopened under a different company, which bought the rights, noting that there was still an ardent fan base for the restaurant out there:
Here it is while closed, in 2022: And here it is now, with the only difference being the old tagline sign being removed: Because this is a reopening, the old reviews on its Google page are still there. It’s uncanny to see this scrolling through, right when the original set of old reviews ends. Go to the bottom review: And then the new ones begin with people leaving “reviews” simply awaiting the reopening: So many recent reviews are excited and nostalgic, and apparently the place often has lines out the door. It’s not yet been announced whether the new owner will reopen the chain in real numbers or stick to one or just a few locations. But it seems like there’s a real business opportunity here. There are a number of cases of an old brand being bought up and reintroduced in some way—Wards.com, anybody?—but often the resulting product/service isn’t “the same.” This more or less is, which is really cool. Related Reading: Three Cheers For The Blue & White Thank you for reading! Please consider upgrading to a paid subscription to help support this newsletter. You’ll get a weekly subscribers-only piece, plus full access to the archive: over 900 pieces and growing. And you’ll help ensure more like this! You're currently a free subscriber to The Deleted Scenes. For the full experience, upgrade your subscription. |
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