Dispel your own biases to lead multigenerational teams

Like Olympians, CEOs must be ready to pass the torch | practice (split each time) | Dispel your own biases to lead multigenerational teams
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July 29, 2024
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Leading the Way
Like Olympians, CEOs must be ready to pass the torch
A close up view of the flames of two Olympic torches after a torch kiss during the Olympic Torch Relay in Vincennes, near Paris, on July 21, 2024, ahead of the Paris 2024 Olympic and Paralympic Games. (Kirill Kudryavtsev/Getty Images)
When you advance to a top leadership role, you, like an Olympic athlete, receive a torch that you must keep lit by protecting the previous leader's legacy while also finding the best ways to enhance and grow the business so you can pass that success onto the next leader, writes leadership expert Craig Johns. "Be grateful and say thank you for the opportunity and responsibility you've been given to lead a team, organization and an industry," Johns writes.
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Put it into practice: Leaving your leadership role may not always be your idea, but Johns recommends passing the torch without bitterness or anger. "Will you have the presence of mind to respect that the person to whom you're passing the torch will see the opportunity through a different lens?"
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SmartBrief on Leadership
Dispel your own biases to lead multigenerational teams
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When leading a multigenerational workforce, examine your assumptions and biases around things like age (Gen Z is lazy, and Boomers can't learn new tech) and communication styles, and get your team connecting across generational differences through group brainstorming activities to learn from each other, writes leadership specialist Indiana Lee. "Once you see some positive progress, be sure to follow up with recognition programs that help folks feel valued," Lee writes.
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Put it into practice: If you need clarification on the values and communication styles of the generations represented in your teams, do some research by consulting Gallup polls and other studies that can shed light on your questions, Lee recommends. "These insights can help you understand the experience of workers from generations other than your own and may be helpful when planning for a meeting."
Smarter Communication
Managers may avoid giving feedback to their direct reports because they believe it will take a long time, the message will be poorly received or they must deliver it perfectly in one meeting, writes communication and presentation skills coach Deborah Grayson Riegel. Planning a series of meetings and making it a dialogue instead of a monologue can help managers deliver the right nuance that's needed and update any feedback in a future meeting, Grayson Riegel notes.
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Put it into practice: One way to get better at giving feedback is to ask your team to provide you with feedback on your feedback, Grayson Riegel writes. Ask them to share one or two things that you could do differently during feedback sessions and understand the power difference may temper how they respond so you may need to ask more than once to show them you want honest feedback on your feedback style.
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Use an astronaut mindset to get important work done
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Just as an astronaut must make the most of their limited resources, so too leaders must do the same by limiting the number of hours they work, focusing on tasks that add value and dedicating time to them while delegating lower-value projects and adjusting their schedule as needed, writes business coach David Finkel. "This approach not only enhances your productivity but also helps you maintain a healthier work-life balance," Finkel notes.
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Daily Diversion
Raccoons thrive because they are flexible puzzle-solvers
Raccoons are difficult to study in a lab and even more difficult to study in the wild, but cognitive ecologist Lauren Stanton has been studying the wily creatures for a decade and has found that they are flexible problem-solvers. Raccoons will push away other animals to open a difficult latch or wait and push away another raccoon that has mastered a latch, and their problem-solving preferences offer insights into how they thrive in cities, according to a study published in Proceedings of the Royal Society B: Biological Sciences.
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Editor's Note
Attention leaders with an interest in AI!
We are seeking speakers who are willing to share their experience transforming workflows, teams and enterprises with AI in an upcoming event where we will explore the future of work in the age of AI. This won't be a technical event, so keep your leadership hat on. We're looking for insights into how AI is transforming work today and (more importantly) tomorrow in an effort to arm leaders to make the most of the AI opportunity. Your perspective can address strategy, HR, change management, mitigating risk and more.

If this sounds like you, please send an email with your name, LinkedIn profile and a few sentences describing how AI is moving your team forward and the process you went through to get where you are today.
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About The Editor
Candace Chellew
Candace Chellew
Chellew
We've been watching a little bit of the Olympics over the weekend. Aside from the amazing (and controversial) opening ceremonies, what has struck me about the games is the sense of collegiality and sportsmanship that each of these athletes display.

We watched the swimming competition Sunday night and watched France's Leon Marchand win the gold medal (and set a new Olympic record) in the men's 400-meter individual medley. After the win, both silver medalist Tomoyuki Matsushita from Japan and bronze medalist Carson Foster from the US congratulated their rival. The same thing happened in the women's 100-meter butterfly when USA's Torri Huske beat out teammate Gretchen Walsh by 0.04 seconds. The two women smiled and hugged one another, even though Walsh, a world record holder, missed out on setting a new record.

Marchand broke the Olympic record for the 400-meter individual medley previously set by US Olympic champion Michael Phelps at the 2008 Beijing Games. Marchand had already broken Phelps' world record for the event last summer, and was awarded the medal for his effort by Phelps himself.

This is one example of how leaders can pass the torch to a new generation with dignity, respect and grace. "Stepping out of something we love or have been part of for a long time can be very challenging. We want to let go, but it's difficult," writes leadership expert Craig Johns. "Our ability to trust the person receiving the torch and surrender our connection to it is critical."

If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or send this link.

What topics do you see in your daily work that I should know about? Do you have praise? Criticism? Drop me a note. And don't forget to send me photos of your pets, your office and where you spend your time off.
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I believe in dirt and bone and flowers and fresh pasta and salsa cruda and red wine. I don't believe in white wine; I insist on color.
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