Codeium is one of the fastest-growing startups in the AI coding assistant space, having scaled its go-to-market team from 3 to 75 in just under a year. Recently valued at over $1 billion, Codeium is proving that AI-driven software development is not just the future—it’s the present. In our most recent episode of CRO Confidential, hosted by Sam Blond, Graham Moreno, VP of Worldwide Sales at Codeium, shared invaluable insights on what drove this growth, the challenges they faced, and how other B2B and B2D companies can replicate this success.

Hey SaaStr Fans,

We're less than 75 days away from 2025 SaaStrAnnual.com and yes, it will be here before you know it!  May 13-15 in SF Bay!!

Yes, there will be 10,000 of the best in SaaS, AI and Cloud there.  And yes, it’s a chance to meet and learn from the best.

But time is precious. 

Here are 10 reasons you should come:

1. Unparalleled Networking Opportunities
2. The Best Speakers In The World
3. Investor Connections and Funding Opportunities — And $500k-$5m AI VC Pitch Stage!!
4. Meet and Find Your Next VP / CXO!
5. Competitive Intelligence and Market Insights and New!! AI Demo Stage
6. Accelerated Learning for Your Entire Team
7. Direct Access to The Best AI / Cloud / SaaS Tools and Services
8. Benchmark Data and Performance Metrics
9. Inspiration and Renewed Perspective
10. Immediate ROI Through Actionable Strategies

So Egynte is one of those SaaS leaders in the content management space that has always been quieter than its peers Box and DropBox. It focused on enterprise workflows early, and while that’s Box’s focus today, Egynte was there early. It’s one of the Old Times in Documents and Content Management in SaaS.

I’ve only met the CEO once but he’s been the CEO since Day 1 in 2007 and will remain the CEO too after their “exit” to Private Equity for $1.5 Billion. I was extremely impressed with his all-in commitment and calm intensity.

PE firms TA Associates and GI Partners are buying out much of the existing investor stakes and many employee stakes, but some VCs and execs will “roll over” a portion.

It’s a real billion+ SaaS exit and one to examine and reflect on for a moment.

David Frankel is Managing Partner at Founder Collective, a successful seed fund with investments in companies like The Trade Desk, Olo, and Coupang. With decades of experience as both a founder and investor, David brings a unique perspective to the often-misunderstood process of selling a company. He openly admits that many of his past exits were mistakes, which makes his advice on the topic particularly valuable.

He joined SaaStr Workshop Wednesday LIVE to do a deep dive with Jason Lemkin on his 10 Point Checklist when you sell your startup.

This edition of the SaaStr Daily is sponsored in part by Prismatic

Start build what you need, fast. Join Prismatic on 3/19 to learn how to fill a custom connector SDK fills your integration gaps.

Nick Mehta is the CEO of Gainsight, the customer success platform that helps businesses deliver value to customers and drive scalable growth.

Over the past 12 years, Nick has met with more than 5,000 companies and hundreds of investors, becoming one of the foremost authorities on customer success strategies.

10 Key Investor Questions on Customer Success You Must Be Ready For:

1. Net Retention Rate (NRR) – Your total ARR from existing customers today versus one year ago, with top quartile SaaS companies hitting 120%+ and average companies seeing 3+ point declines in recent years
2. Gross Retention Rate (GRR) – The “floor” of your business showing what percentage of revenue is retained before upsells (the metric experienced investors care about most)
3. Early Warning Indicators – Leading metrics that predict churn before it happens, particularly critical for early-stage companies without renewal history
4. Product Stickiness Metrics – Quantitative evidence showing users can’t live without your product (DAU/MAU ratios, cohort usage persistence, adoption of sticky features)
5. Customer Success Processes – Your methodical approach to the customer journey from onboarding through advocacy, scaled appropriately to company stage
6. Value Demonstration Framework – How you quantify and communicate ROI to customers, creating a closed-loop system of measurable value
7. Customer Advocacy Strategy – Your process for identifying and nurturing “pound the table” references who articulate transformative outcomes
8. Cost Structure & Efficiency – Customer Success spend as percentage of ARR, portfolio size per CSM, and strategies for scaling beyond linear headcount
9. AI Implementation Roadmap – Specific applications of AI that augment human CS teams, eliminate surprises, and drive efficiency
10. ROI Measurement Methodology – Your approach to capturing outcome data, especially for outcomes that occur outside your product’s data visibility

So Snowflake looked immortal in 2021, looked a little more mortal in 2024 … and is now, like many of the best in Cloud and B2B, reacclerating in 2025!

And come meet and hear from CEO Sridhar Ramaswamy LIVE at 2025 SaaStr Annual, May 13-15 in SF Bay!!

Snowflake is on a tear again:

• $4B ARR (just about)
• 28% revenue growth
• 44% free-cash flow last quarter (WOW!), 26% for the year
• 126% NRR

It’s not 2021.  No, it’s 2025.  It’s Good Times Again, Just Different Good Times.  Fueled by AI, not post-pandemic spend.

And Snowflake is back on a tear.

In many ways, All of Them.

• Microsoft. Bought 86-DOS, turned into MS-DOS (which Gates did not invent), which in turn was an improved clone of CP/M. Did not invent BASIC, either. Office in many ways built in part on top of Lotus 1–2–3’s success. Windows after/alongside Mac OS. Etc. etc. etc.
• Facebook. MySpace, Friendster, whatever.
• Google. Yahoo, Altavista, whatever.
• Salesforce. Maybe not a fast follower, but already Siebel Sales.com, etc.
• Apple. Copied Xerox, Altair, everything.
• Square. Very innovative, but a mobile PayPal, etc.
• Zoom. More a slow follower, but still.
• HubSpot, Marketo, etc. Neither invented the space.  HubSpot’s original CRM was in many ways a clone of Pipedrive.
• Slack. Very innovative, especially in integrations. But we had so many point solutions before, and since.
• Datadog. Datadog caught up with and blew past New Relic.  Even though in its day, New Relic was just as beloved.
• Almost everything in cybersecurity.  New vendors, new approaches, but the threats are evergreen 

This may not be 100% fair and certainly is an over-simplification. And OpenAI launching ChatGPT first certainly created a huge tidal wave the likes of which we haven’t seen in a generation, even if it was in some ways an unexpected one at first.

© SaaStr 2025

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