Issue #67: Get in, loser, we’re going shopping (online)

Money
Dollar Scholar
Hi y’all —

Because of the way my publishing schedule works, I write Dollar Scholar every week in advance. That means I’m typing this email from the past, where Election Day/Night has not happened yet. I can only imagine myself reading this on Wednesday morning, hungover and exhausted because I stayed up too late anxiously drinking and watching Wolf Blitzer.

(Future Julia, if you’re seeing this: Take an aspirin and order a large coffee. You need it.)

Everything is uncertain right now. I don’t know who the president will be. I don’t know if it'll ever stop raining in New York. I don’t know when Shawn Mendes is going to finally give up and cut his overly long
hair.

There’s only one sure thing in life, and it’s the fact that I’m about to do a LOT of online shopping.

Ready or not, Trump or Biden, the holidays are coming. After months of honing my online shopping skills, it’s time to put them to the test. Lazy trips to Target aren’t an option in 2020 — this year, my Christmas shopping is all about finding the perfect gift on the World Wide Web.

Digital payment systems like Apple Pay and Shop Pay have made the checkout process nearly seamless, but I am still worried about fraud.
How do I safely shop online for gifts this holiday season?

I called Adam Levin, chairman and founder of identity protection firm
CyberScout, to get some tips. He confirmed the risk is high, saying it’s a “cat-and-mouse” situation between the bad guys and the retail industry.

“When you’re dealing with hackers, you’re dealing with sophisticated, creative and extremely persistent people,” Levin adds. “Protections that most retailers and financial institutions have are advanced, robust and constantly evolving to meet the highest standards — but there’s a lot of money on the side of evil.”

See, in brick-and-mortar stores, the primary financial threat occurs at the point of sale. Think: Physical devices that skim my debit card and steal the info when I slide it into an ATM.

But Levin says that with online shopping, there are two major considerations. First, how does a system secure my data as it travels from me to the company, and second, how does a system store my data once it’s reached the company.
Twitter
Luckily, it’s not the wild west; there are some hard rules. Card issuers like American Express and Visa got together in 2006 to form the Payment Card Industry Security Standards Council, which sets policies to ensure companies that deal in credit card info do so safely. The details of this so-called PCI compliance are super complicated and not worth getting into here, but the broad strokes are that systems are supposed to utilize hardware and software to reduce fraud.

“The purpose is so, as a business, you can do what you do and know that your customers’ data is secure against compromise from the inside and outside,” Levin adds.

These details are also very complex and confusing, but most use encryption, tokenization and data masking. They make it so my actual credit card info isn’t floating around after a purchase — only a disguised version of it.

Apple Pay, for example, “doesn’t store or have access to the original credit, debit, or prepaid card numbers” customers use, according to its website. The info is initially encrypted when someone enters it. Then Apple “decrypts the data, determines your card’s payment network, and re-encrypts the data with a key that only your payment network (or any providers authorized by your card issuer for provisioning and token services) can unlock.” Google Pay and Shop Pay have a similar setup.

This kind of encryption generally makes the systems safe to use, says the National Retail Federation’s Leon Buck.

That’s not to imply I shouldn’t be proactive about protecting my identity, though. Levin advised me to never shop on a shared computer or public wifi because they’re easy for strangers to exploit. I could set up a VPN to make things uber-secure.

He also said to avoid ordering items by clicking on links — if there’s something I want from a store, it’s safer for me to (carefully) type in the URL myself so I know exactly where I’m going.

“Some people go, ‘Well that's a pain in the butt,’” Levin adds. “That has no pain in it compared to the level of pain you'll face if you have to go through the agony of identity theft or credit card compromise.”

When I’m ready to check out, it’s better to use a credit — not debit — card, because most credit card firms offer $0 fraud liability. Many debit card companies limit liability too, but credit card lenders tend to display more urgency in locating stolen money.
THE BOTTOM LINE
(but please don't tell me you scrolled past all of my hard work)
Tokenized systems like Google Pay, Shop Pay and Apple Pay are pretty secure, but there are a couple of steps I can take to give myself an extra layer of security. After all, I’m looking out for No. 1.

“The ultimate guardian of the consumer is, has been and will always be the consumer,” Levin says. “No one has more interest in our financial security than we do.”
Johnny Bravo
via GIPHY
RECEIPT OF THE WEEK
check out this crazy celebrity purchase
Ciara
via Instagram
Singer Ciara posted a photo last month of her infant son wearing a $700 outfit (!). Win, whose father is football player Russell Wilson, can be seen sporting a blue Gucci sweater with Gucci sneakers and a gold chain. For a baby who is prone to spitting up at any given moment, that’s quite an outfit. But I do admit it’s supersonic, hypnotic, funky fresh.
INTERNET GOLD
five things I'm loving online right now
1 I love this story about the 24-year-old who launched McBroken, a website that displays which McDonald’s ice cream machines are broken at any given time. Now that’s service journalism.
2 In other fast food news, there’s a pop punk fan running the Wendy’s Twitter account and it’s amazing.
3 If you’ve got a headache today, you’re not alone. Just remember how our founding fathers celebrated the night they finished writing the Constitution: with “54 bottles of Madeira wine, 60 bottles of claret, 22 bottles of porter, 12 bottles of beer, eight bottles of cider and seven large bowls of punch,” according to an old bar tab. In all, they served more than 45 gallons of alcohol to 55 people (and broke so many glasses they had their own line item). God bless America.
4 Can’t stop thinking about this cute TikTok farmer picking up sheep.
5 Letter of recommendation for Crash Landing on You, a Korean soap opera I recently devoured on Netflix. It’s got everything: star-crossed lovers, political tension between the Koreas, car chases, Succession-style family drama, gossipy housewives, an aborted wedding, delicious-looking fried chicken… Watch it now.
401(K)9 CONTRIBUTION
send me cute pictures of your pets, please
Caesar
via Victoria Cattelona
Meet Caesar, a 13-year-old dachshund who likes to keep up with the news. Caesar knows data security can be ruff, but he’s excited to shop online for the howlidays.
See you next week.

Julia

P.S. How do you protect yourself while shopping online? What’s your cocktail of choice? Have you binged Crash Landing on You yet? LMK at julia.glum@money.com or @SuperJulia on Twitter.
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