Retail Brew - ☕️ Missed opportunity

The sweatpants economy didn't help Hanes.
Morning Brew November 06, 2020

Retail Brew

Listrak

Good afternoon. As my coworkers at Morning Brew wrote this morning, it's "the most Friday afternoon-est of all Friday afternoons." I appreciate everyone who makes it to the end of this issue anyway. 

In today’s edition: 

  • Farfetch’s new investors
  • Hanes restructures
  • Retail lockdowns resume

Halie LeSavage

LUXURY

Massive Investment Makes Farfetch Happen

Farfetch promotional image from Farfetch.com

Farfetch

On Monday, The Information reported Alibaba and Richemont would invest “nearly $300 million” in luxury marketplace Farfetch. All three companies confirmed the investment last night—but the early reports were off by a few zeroes.

The final receipt: $1.1 billion. Specifically, Alibaba and Richemont both invested $300 million in Farfetch, and $250 million each in Farfetch China.

They picked the right platform: Farfetch has performed like pizza and butter during the pandemic (very well). Revenue rose 74+% in Q2, and gross merchandise volume increased 48% YoY.

The focus: Enhancing Farfetch’s reach throughout Asia, and making luxury more web-friendly overall. Alibaba will host Farfetch shops on two of its current e-comm platforms: Tmall Luxury Pavilion and Luxury Soho. Both investors will back efforts to grow the Farfetch China platform. 

The fine print: Competitors are becoming allies through this deal. Farfetch previously partnered with JD.com, an Alibaba rival, to enhance its ops in China. And Richemont’s the owner of Yoox Net-à-Porter—another multi-brand luxury digital retailer.

Eyes on the same prize 

Luxury sales in the U.S. and Europe rebounded faster than baguette bag collectors expected following Covid-19 closures. But they’re no match for the recovery underway in China. 

  • LVMH, Kering, and Capri Holdings have all noted resilient demand in the region following global lockdowns. 
  • The country’s estimated to account for nearly 50% of global luxury sales by 2025, per recent estimates that account for the pandemic.

Consumers unafraid to shop are just one benefit of the deal. Unlike other luxury marketplaces we know and acknowledge, Alibaba’s managed to sell luxury items at massive scale without diminishing their brand value. 

  • By partnering with it, Farfetch hands its brands direct access to Alibaba’s 757 million shoppers. 
  • Down the line, Alibaba and Richemont are exploring “additional opportunities” to enhance services for Farfetch brands in the region. 

My takeaway: If luxury brands had trouble deciding which online marketplace to prioritize before, this deal all but chose for them.

        

APPAREL

All 2020 Trends Lead Here

Flat lay of HanesBrands sweatshirt and sweatpants

Francis Scialabba

It made comfy clothes over a century before comfy clothes became our Entireworld. It’s got a monopoly on underwear drawers throughout America. So why did HanesBrands announce a sweeping business review yesterday? 

It comes down to two factors:

  • Distribution. Hanes’s sales mostly come from licensed gear found in college bookstores. Without fall campus tours and sporting events, activewear sales declined 41% in Q3. 
  • Consumer perception. CEO Stephen Bratspies said some brands are “aging a little bit”; I’d say its store/online mix is too. Its Champion brand only opened its first standalone store in 2018—99 years after it was founded.

What could change? Hanes execs are leaving no sweats unturned. The company said it’s reviewing everything from supply chain ops to internal organization to potential direct to consumer sales channels.

  • If Hanes ends up converting tightywhities.com into a storefront, we won’t see it for a while. The review is expected to take several years.

My takeaway: Hanes technically has the right products at the right time—but it needs a better method of getting into consumers’ closets to turn things around. 

        

SPONSORED BY LISTRAK

Winning Answer: Single, Integrated Platform

Listrak

You don’t have to be smarter than a 5th grader to see how integration makes sense. With lean marketing teams stretched way too thin, why would you use multiple vendors to get lesser results? 

Listrak is the digital marketing platform trusted by 1,000+ leading retailers and brands like Uncommon Goods, Vineyard Vines, and Tula Skincare. Plus it’s the only company that provides a single, integrated platform for best-in-class email, SMS, identity, triggers, and personalization—all the things you need to win with your customers.

The wisdom of an integrated platform is obvious.  Every customer interaction driven from a shared customer profile.  Every interaction synchronized across channels seamlessly. No more broken customer experiences. 

Basically: better results, less work, and fewer vendors to manage.

Listrak gives you an integrated platform plus a strategic partnership with retail marketing experts, which will help your brand stand out and win like never before.

Check out Listrak here.

INTERNATIONAL

Lockdown 2.0

Primark has had to close it's doors again on the day that the second nat...

Mike Kemp/Getty Images

It’s beginning to look a lot like March: As Covid-19 cases shot upward in Europe, officials in several countries instituted new retail lockdowns. 

Just like last time…nonessential businesses are required to close their doors in several countries, including the U.K. and France.

  • Retail trade groups in the U.K. said that enabling curbside pickup and online sales would not make up “lost ground” from temporary closures.
  • Effects from earlier closures still linger: Marks & Spencer reported its first-ever loss this week, partially due to pandemic store closures.

Unlike last time...e-comm and production operations in some countries are prepared to work overtime. Italy will allow all factories to remain open during its second lockdown—a benefit for many fashion houses. And Zalando, a Germany-based online fashion retailer, is expediting plans to build online storefronts for previously IRL-only brands. 

Zoom out: Despite reaching consecutive single day records for reported Covid-19 cases, the U.S. isn’t yet pursuing plans to restrict retail businesses. Still, some brands are preparing for a second lockdown with enhanced e-comm ops, BoF reports. 

        

WHAT ELSE IS BREWING

  • CVS promoted EVP Karen Lynch to CEO. Her appointment marks 40 women leading Fortune 500 companies.
  • GoPuff is acquiring BevMo, an alcoholic beverage chain, for $350 million.
  • Peloton raised its guidance for 2021 off strong quarantine sales.
  • L’Oréal will partner with Google to enable virtual cosmetics try-ons.
  • Nintendo sold ~12.5 million Switch consoles between April and September.

SWAPPING SKUS

packages at a front door

Francis Scialabba

Trends don’t stop developing after they’re given the Retail Brew treatment. Pour some coffee, find a comfy chair, and settle in for these longer looks at topics you might recognize. 

  • Seasonal hiring in 2020 means fewer store workers, more warehouse openings, and startling vacancies at mass retailers. (The Goods)
  • As department stores crumble, NYFW darlings are cutting their wholesale accounts and finally going direct to consumer. (Vogue)

FRIEND OR FAUX?

At last, the cherry on top of this week’s newsletters. Which of the following news stories didn’t happen?

  1. Marc Jacobs will design costumes and a shopping line for The Masked Singer.
  2. Marks & Spencer asks shoppers to nibble on a holiday treat called Santa’s Yumnut.
  3. GameStop workers can win extra Black Friday hours in a TikTok challenge.
  4. Twitter blasts Kylie Jenner for promoting limited edition makeup collection on Election Day.

Keep reading for the answer.

SHARE THE BREW

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FRIEND OR FAUX? ANSWER

1. Nope, there’s no fashion tie-in for America’s No.1 show. Yes, that stat is true. 

Written by @halie_lesavage

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