Tedium - Messy Convergence 🖱☎️

Today in Tedium: “An iPod. A phone. An internet communicator.” These were the words Steve Jobs used to describe the first iPhone immediately before introducing it during a landmark keynote in January of 2007. Of course, it was a single device, and it combined all those things—and more—into a slab of glass, metal, plastic, and silicon. Convergence can sometimes be amazing in practice—the new Raspberry Pi 400, which shoves a whole computer in a tiny keyboard, has been getting some good notices in recent days. But not every attempt at convergence makes much sense. Sometimes, it’s just hilariously misguided. Today’s Tedium ponders why we combine things—even when they have no business being combined, such as the computer mouse with a built in telephone. That product, I promise you, exists. — Ernie @ Tedium

Before we get going, be sure to check out or sponsor below:

For people who want to own a mouse with more buttons than an Atari Jaguar controller, here you go. (photo by author)

Why there was a time where a mouse-telephone combo seemed like it made sense … to somebody

I’ve seen a lot of weird things over the years, but never has it struck me that there might be a market for a computer mouse with a built-in telephone.

It’s not something obvious, right? After all, the image of someone putting a computer mouse up to their face seems undeniably silly. Even using one as a speakerphone feels like a bit of a stretch.

But nonetheless, there was a short period in technology history where it kind of, sort of, maybe made a little bit of sense. That period was between the years 1998 and 2000, when many computer users were getting online on a regular basis for the first time, often on phone lines in which actual telephone calls were competing with modems that were saturating the line at all hours of the day.

If you didn’t want to get up from your desk just to take a call, why not take it from the speakerphone inside of your cursor machine? That was the apparent line of thinking behind a device called the Tele-Mouse, which came out around 1998 or so.

This, my friends, is an excellent example of messy convergence. The person who first came up with this idea, whomever it is, made the realization that we would be taking calls from the same general area where we’d be using our desktop computer … but they solved the problem in the most wrongheaded way possible. The solution was not to add a speakerphone to the mouse; the solution was to put voice calling, and later videoconferencing, capabilities into the computer itself.

The issue is that there was a clear limitation to doing a conference call over the internet in 1998, because home modems spat out a minuscule amount of bandwidth, barely enough for a single voice, let alone two.

The box for the Curtis Tele-Mouse really says it all.

So, having done some research on this device, here’s what I can tell you—it was part of a mini-trend. This specific device was developed by a Canadian company named Curtis International, which still exists today and often sells products labeled with RCA and Sylvania brand names, among others. (Another company named Curtis that existed during the same period and also specialized in computer accessories was not involved.)

This particular device was sold at cut-rate retailers like Value City, and ultimately seems to have been sold to people who don’t usually buy gadgets. I mean, just look at the box. Does it look like something a serious gadget nerd would buy?

In many ways, the Tele-Mouse isn’t even in the same league as the OLPC on the innovation front. But they weren’t even the only ones to think of this idea. Some of the largest technology companies in the world have patent filings implying that they at least thought about releasing a device like this.

A patent drawing for the Micron version of the telephone mouse. (Google Patents)

In 1998, Micron Technologies—today one of the largest manufacturers of computer memory, but back then a PC manufacturer—filed for a patent for a computer mouse with a built in telephone handset; unlike what Curtis developed, the Micron handset literally unfolded, revealing a full-fledged telephone.

They were far from alone: Dell also filed for a patent, as did Samsung (outside of the U.S., as far as I can tell).

Fittingly, Sony has the best example of this type of device.

A more interesting example of this comes from Sony, which released a device called the Vaio Mouse Talk, which removes the necessity of a phone line connection, and instead allows calls to happen over Skype. (It also removes a lot of cables, because it works over USB, allowing functions to be combined.) That seems to have been released a mini-generation later, and perhaps a step closer to actually being useful for regular people.

But ultimately, we don’t take phone calls using our mouse. We use video, or our headphones, because we’re not obsessed with the idea of a phone having to work like a phone, but we want a way to use our voice to communicate.

One might look at the Tele-Mouse and think that it represents the ideal of the “As Seen on TV” generation—in which convergence happens in ways so minuscule that the innovations come off less as useful and more as an excuse for novelty.

And certainly, at first glance, that’s what I thought. But then I realized that real companies with real brand names also went down this road and tried this exact same stupid idea of combining a device for calling your boss with a device adept at playing Minesweeper. The difference is that most of them played with this idea and never let it leave the R&D department.

In much the same way as an iPhone, a telephone mouse combines user input functionality with communication functionality, even if it did so in the most functionally useless way possible.

It was a bad idea, but perhaps it was an essential one, in a way—because it showed us what we shouldn’t do when it comes to innovation.

ESPN shouldn’t have invested in a mobile phone network, but on the other hand, it prepared ESPN for a digital future.

Five examples of “messy convergence” in action

1. Google Glass. This is such an obvious one! Clearly this device attempted to bring the basic concepts of wearable computing and augmented reality to the potential masses, but the problem was that nobody thought of a use case for the thing, and even the die-hards eventually took the devices off. I actually wore one of these around for a week or two a while ago, and let me tell you: It sure felt like a glorified camera to me—and at some point it makes more sense for this functionality to be inside of a smartphone.

2. CueCat. The idea that people would want to scan information into their computers from their printed reading materials was absolutely astute, but the problem with CueCat, a late-’90s device that was literally given away to millions of people, was that the computers we had to use with the barcode scanners were simply too big and cumbersome to actually make this a useful thing. It would take smartphones and QR codes to make this general idea functional.

3. Mobile ESPN. People who are really into sports want up-to-the-minute scores and news updates, yes, but do they want it enough to pay more than $60 a month for a dedicated phone plan? That was the bet ESPN made in 2005, when it created its own mobile service, complete with custom feature phones. It failed, but as Motherboard reported in 2015, it may have secretly set ESPN up for digital success, as many of its ideas were basically perfect for the smartphone age. (Side note: The promotional site for Mobile EPSN is still online.)

4. Palm Foleo. A few years after the iPhone came out, Steve Jobs made it up on the Apple stage once again to tell phones that there was a need for a third device between desktop computers and smartphones … a device that turned out to be the iPad. This must have felt like salt in the wound of Jeff Hawkins, the founder of Palm, as his company’s Palm Foleo, a 10-inch subnotebook, based on Linux, for checking email or surfing the web without having to carry around a larger device, was heavily criticized for not being more full-featured. (Even Jakob Nielsen took a shot at it!) It was cancelled before it first came out, but almost immediately after that happened, netbooks—the very line of device the product was trying to introduce—became popular.

5. Samsung Galaxy Fold (the first one): They have since come out with a better version of this device, but the original, easy-to-break version is an excellent example of a device that feels like it’s on the cusp of something amazing—combining a large screen into something pocketable, helping potentially pave the way for the future where one fewer daily device is necessary. In a few years, it will likely stop looking like messy convergence and more like actual convergence.