Extra Crunch Tuesday: Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models

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Tuesday, February 02, 2021 By Walter Thompson

Welcome to Extra Crunch Tuesday

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Image Credits: LockieCurrie / Getty Images

Some IT managers may still be debating the merits of usage-based pricing versus subscription-based models, but SaaS investors have made up their minds.

Compared to their rivals, companies that employ usage-based pricing trade at a 50% revenue multiple premium.

You can argue with success, but seven out of the nine IPOs since 2018 with the best net dollar retention offer usage-based models.

If you’re a founder who hopes to break into the $100M ARR club, this guest post will help you identify the right usage metrics for creating a sustainable customer journey.

For more actionable advice regarding SaaS pricing and sales, see these previously published Extra Crunch stories:

Thanks very much for reading Extra Crunch! I hope you have a great week.

Walter Thompson
Senior Editor, TechCrunch
@yourprotagonist

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Bumble IPO could raise more than $1B for dating service

Bumble IPO could raise more than $1B for dating service image

Image Credits: Nigel Sussman

How many dating networks can the public market support?

In this morning’s column, Alex Wilhelm examines the latest IPO filing from relationship-finding service Bumble.

The company set a range of $28 – $30 per share, so Alex set out to find its simple and diluted valuations, how much it expects investors to pay and “how those stack up compared to Match Group’s own numbers.”

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TC Sessions: Justice 2021

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Explore inclusive hiring, the gig worker experience, the justice system and more in a series of interviews with key figures in tech.

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Lightspeed's Gaurav Gupta and Grafana Labs' Raj Dutt will tell us why they financially tied the knot (twice!)

Lightspeed's Gaurav Gupta and Grafana Labs' Raj Dutt will tell us why they financially tied the knot (twice!) image

Extra Crunch Live returns tomorrow with two guests: Grafana Labs CEO Raj Dutt and Gaurav Gupta of Lightspeed Venture Partners.

Lightspeed led Grafana’s Series A and B rounds, so host Jordan Crook will ask the duo about how their relationship has evolved over time.

“Hell, we may even take a peek at the original pitch deck that made it all happen,” says Jordan.

Extra Crunch Live is for members only — sign up today to save your spot.

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Robinhood’s Q4 2020 revenue shows a return to growth

Robinhood’s Q4 2020 revenue shows a return to growth image

Image Credits: Nigel Sussman

Discount brokerage Robinhood stayed in the news last week as it became a proxy battlefield for institutional and retail investors, but its backers “put in another billion just last week,” says Alex Wilhelm.

Why were investors so bullish after days of screaming headlines?

In yesterday’s column, Alex unpacked Robinhood’s Q4 2020 numbers, “which shows a return to sequential-quarterly growth at the trading upstart.”

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Trading app Public drops payment for order flow in favor of tips

Trading app Public drops payment for order flow in favor of tips image

Image Credits: Towfiqu Photography / Getty Images

Before Redditors came after GameStop, zero-cost trading service Public says it was seeing “steady ~30%” month-over-month growth.

Last week, however, “new user signups went up 20x,” founders Leif Abraham and Jannick Malling told TechCrunch.

After closing a $65 million Series C, Public announced yesterday that it would “stop participating in the practice of Payment for Order Flow,” replacing PFOF with an “optional tipping feature.”

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Customer advisory boards are a gold mine for startup brand champions

Customer advisory boards are a gold mine for startup brand champions image

Image Credits: Andrii Yalanskyi / Getty Images

Startups that don’t directly engage their earliest customers with purpose and intention are leaving money on the table.

Creating a Customer Advisory Board (CAB) is a proven method for soliciting product ideas, testing marketing plans and turning early users into loyal brand advocates.

Before you call a CAB, read this post to find out how to identify customers who’ll contribute real insights, establish goals and “pick members who play well together.”

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Register for the next Extra Crunch Live this Wednesday at 11:30am PT / 2:30pm PT

Tuesday, February 2, 2021

Sign up for Extra Crunch to access this speaker series To view this email as a web page, click here Lightspeed's Gaurav Gupta and Grafana Labs' Raj Dutt will tell us why they financially tied

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