[Download] The true cost of friction in your business

 
PODIUM
 
 
 
 

How many of your leads are getting lost in an overflowing inbox, social media DM, or an automated chat bot on your website? These days consumers don’t hesitate to cut ties with businesses that lose their attention.

  • 40% of consumers will not return to your website if their experience is negative
  • 80% say convenience is one of the most important elements of a positive experience
  • 90% of consumers prefer to engage with a business through texting or another messaging app

Seamless communication is one of the most profitable steps you could take to ensure the longevity of your business.

 
 
Download Ebook
 
True Cost of Friction in Your Customer Experience
 

Change is inevitable, and 2021 will be no exception. Set your business up for success this year with Podium.

 
 
See It In Action
 

Want to reach 122,000+ retail executives with your own message? Get the media kit or contact us directly at advertising@industrydive.com.

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