🧑‍💻​ Build a customer support system with no-code + 😊 Substack alternatives

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⚒️ Tool-Path

Inspired by Boxy Suite's setup of a customer support system with $0 and no code, our Creator in Residence Sara has built a tool-path to show you how you can do exactly the same.

With this tool-path, you'll learn how to use Airtable and Zapier to customize a powerful Airtable template to use as the base of your support system. You'll link certain Airtable fields to assign and track support tickets. Then you'll set up multiple views across your Airtable base, set up forms and automated emails to notify your team and customers.

See how to build a customer support system by using our tool-path.

🧑‍💻 How to build a customer support system with Airtable (Tool-Path)

📺 Tutorials

☎️ Setup a customer support template in Airtable (Tutorial)
🔗 How to create linked fields in Airtable (Tutorial)
👀 How to setup multiple views in Airtable (Tutorial)
📋 Creating, customizing and pre-filling forms in Airtable (Tutorial)
⚡ How to send automated emails for customer support tickets with Zapier (Tutorial)

✍️ From The Blog

💡 Member Spotlight: Christine Parfitt

This week we are chatting to Christine Parfitt from Queensland, Australia. Christine is the founder of Block and Table where she specialises in building no-code solutions. Creating custom websites, databases and improving process automation for her clients. Christine has been using no-code tools for the last 4 years. She first discovered no-code tools working for a startup when looking for ways to eliminate repetitive administrative work. She looked around for automation tools and discovered Zapier and then Airtable. That was her start in the world of no-code and she has embraced it fully since then. Read the blog

🗞️ Substack alternatives: 3 ways to build a paid subscriber newsletter without code

Off the back of Jacob Donnelly’s recent A Media Operator’s article, we built a tool-path that essentially cloned Jacob’s tech stack to show you how you can achieve the same workflow. That is, to create a subscription based publication — similar in many ways to what you get with Substack. Let’s jump into some options available to you to build a subscription-based publication. Read the blog

💼 Jobs

Our job board has re-launched and is better than ever! Here are the latest jobs this week:

Contract Bubble Developer - Challenger, Gray & Christmas, Inc - Remote

Challenger Gray are looking for a contract developer or team to help build a platform to assist individuals when they have lost a job or are in career transition. We envisage multiple different stages to the platform -- including a resume builder, job lead tracker, job & company finder with integrations with LinkedIn and Indeed APIs, interview practice and personality assessments. Apply

Bubble Designer - Freelance - Remote

We are looking for a skilled freelancer UI designer with experience in bubble. We recently finished our MVP for a B2C marketplace, built using bubble. Now we need a skilled designer to refresh the current UI and get it looking clean and modern before launch. Looking for someone to start immediately with the chance for ongoing work. Apply

Bubble Developer - Freelance - Remote

Looking for an experienced bubble developer to put the finishing touches on a project, a new social network for creators of all kinds. The MVP is almost completed and I'm now looking for a no-code developer to continue working alongside on the project. Apply

To browse all jobs and to apply visit jobs.makerpad.co

🚀 Community Projects

Flowrite's Viral Referral Program created by Aaro Isosaari. "We at Flowrite recently built a referral program on top of our Webflow site and saw a massive spike in our signups. If any of you are looking to create a similar referral program, check out our step-by-step guide on how to create one using Zapier, Typeform, Google Sheets, and a few lines of code."

Operations Automation Playbook created by Luke Walker, NextMatter. "Really proud to have polished this one off last month! It's a step-by-step guide for no-code automation newbies, written for non-technical, business users. Includes frameworks, how to build a no-code process MVP, how to evaluate, and a lot more! In the "building automation" section, we use Next Matter (my no-code product) as the how-to example. However, the same principles can be applied to other no-code tools too!"

🏗️ Build Club

Build Club brings you together with other community members who are also making great progress on their projects. Build Club aims to help you to learn by building. Pick an idea and jump into our weekly co-working sessions, share your progress and get feedback. Launch your finished project and share with the community! Build Club encourages you to regularly build projects quickly, with support! Join Build Club!

For more projects, challenges and discussions visit the Makerpad Community.

🎙️ Makerpad Podcast

You can listen to all episodes of the Makerpad Podcast here Makerpad.co/podcast