3 steps to begin hyper-personalizing customer engagement in retail

Retail Dive

Hi Reader,

With the advent of the digital-first retailing era, shoppers are more discriminating with their attention — they expect brands to send them the right message, at the right time, over the right channel.

80% of customers say they are more likely to purchase from a brand that provides personal experiences. In response, brands of all sizes are evolving their approach to customer engagement, leveraging consumer data to respond with hyper-personalization and keep up with customers’ changing needs.

In this whitepaper, we share our 3-step “crawl-walk-run” methodology to start delivering meaningful, hyper-personalized experiences.

Get the Whitepaper

Want to reach 122,000+ retail executives with your own message? Get the media kit or contact us directly at advertising@industrydive.com.

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