Growth Bite: Use pre-recorded demo videos to boost retention

Customer support and one-on-one demos keep retention up but they're time-consuming — for you *and* your customers. Save time and cut churn with pre-recorded demo videos. Confused customers will often churn before going through the hassle of reaching

Use pre-recorded demo videos to boost retention.

Customer support and one-on-one demos keep retention up but they're time-consuming — for you and your customers. Save time and cut churn with pre-recorded demo videos.

Confused customers will often churn before going through the hassle of reaching out for help. You can easily answer their questions while showcasing the strengths of your product by recording short tutorial videos. Just record your screen with apps like Loom and Vidyard while you walk through your product. One video might do the trick, but for bigger products, it may be beneficial to create one for each feature or page. Then put it somewhere unobtrusive in the product, perhaps with a "Watch the Demo" button. Or you can embed the video on the Home, FAQ, or Support pages. Of course, you're still going to need to provide stellar support and maybe even jump on those demo calls, but this should make it more manageable while keeping churn down.

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Today's Digest: My website translation app just hit $18k MRR 🤑

Tuesday, June 22, 2021

Your Indie Hackers community digest for June 22nd ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

🗞 What's New: Instagram's new affiliate tool

Tuesday, June 22, 2021

Also: Wheat straw products are on the rise as consumers demand more eco-friendly options. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Growth Bite: Make your CTAs more relevant to readers by tailoring them to match each specific article

Monday, June 21, 2021

When adding calls to action in your blog posts, don't just use the same old copy you used on other pages. Get more signups by working the context of the article into each CTA. Instead of using the

Today's Digest: Xiaomi Rolls Out MIUI 12.5 Update to 3 New Smartphones

Monday, June 21, 2021

Your Indie Hackers community digest for June 21st ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Today's Digest: Growth is building a knowledge base. Don't just read 25 pages a day for sake of increasing your numbers. Absorb and discuss them too.

Sunday, June 20, 2021

Your Indie Hackers community digest for June 20th ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

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