The biggest challenges in retail for 2021

 
 
 
 
 

How Retailers Are Prioritizing Budgets in 2021

 

As consumer behaviors evolved during the pandemic, the demand for services like buy online, pickup in-store and in-store touchless technology grew. With in-store shopping almost back to normal, retailers will need to deliver on both digital and physical touchpoints to attract and retain shoppers.

In this playbook, discover how retailers are prioritizing spending in 2021, and the biggest challenges they anticipate. Readers will learn:

  • The top pains and opportunities of 2020 in retail
  • Crucial competitive steps retailers can take in 2021
  • How to build a digital infrastructure to drive long-term innovation
 
 
 

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