As resignations soar and the war for talent heats up amid a tight labor market, companies are turning to any tool at their disposal to hold on to their workers amid a record onslaught of resignations.
Some, as the Washington Post recently reported, are rolling out digital perks like subscription snack boxes and virtual events to make up for the loss of cafeteria cold brew taps and weekly massages. Others are offering virtual fitness memberships or meditation apps in lieu of access to the onsite gym. Plenty are rolling out extra time off—whether for tired parents or burned out workers.
But what about the more staid retirement plan? In many ways, it’s tailor-made for retaining workers, with 401(k) matches that vest over time, providing extra income and a tax-advantaged benefit employers can uniquely provide. While it hasn’t seen much change yet, benefits researchers say they expect it’s only a matter of time.
“If I had to look into my crystal ball and we were to look down to the end of 2022, it wouldn’t surprise me at all for employers to say we’re going to make these changes,” said Rob Austin, head of research for Alight, a cloud-based provider of human-capital solutions. I spoke with Austin for a recent story about changes KPMG is making to its benefit plans. Its CEO, Paul Knopp, told me they were the most significant the firm has undergone in the last 10 to 15 years.
But here’s an important question leaders need to consider as they roll out new perks: What happens if they someday decide to take them away? Bloomberg recently reported that Epic Games, the video game company that operates Fortnite, is ending its policy of giving alternate Fridays off, causing an uproar among staff, who’d grown accustomed to the extra flexibility.
There’s the rub for all this newfound employer generosity: Whether it’s higher retirement contributions, extra days off or subscription snack boxes, people will get used to them—and won’t be happy if they’re taken away. Maybe we’re in for a worker revolution that upends the relationship between employees and their companies, and higher wages and work-from-home tech freebies are here to stay. But for many companies, the day will come when they’ll need to make tough choices.
So whether you’re deciding where to work based on benefits—or deciding which new perk to roll out to people—think about what’s actually sustainable, and what isn’t.
Cheers, Jena
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