Nubank’s IPO filing gives us a peek into neobank economics

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By Walter Thompson and Ram Iyer

Tuesday, November 02, 2021

Welcome to TechCrunch+ Tuesday

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After Nubank filed its F-1, Natasha Mascarenhas and Alex Wilhelm carefully dissected the document to learn more about the operations of one of the world’s largest startups.

“With over 40 million users across Brazil, as well as Mexico and Colombia,” the fintech company’s LTV/CAC ratio is central to its success, they found. Notably, as many as 90% of Nubank customers were acquired organically.

Even with more competitors entering their markets, Nubank’s sticky customers generate a relatively high monthly average revenue.

As a direct result, its CAC payback periods are relatively short and its “losses do not appear even close to lethal,” report Natasha and Alex. “Indeed, they are more modest than we anticipated.”

More neobanks are waiting to get on-deck and take their turn at bat in an IPO: PicPay, Chime and Monzo are likely the next few to enter the public markets, and these “fresh metrics could prove that neobanks are finally moving off their investing phase.”

Thanks very much for reading TechCrunch+. I hope you have a great week.

Walter Thompson
Senior Editor, TechCrunch+
@yourprotagonist

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What Netflix’s move into gaming means for developers

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Some analysts predict that Netflix will spend as much as $19 billion on original and acquired content in 2025, but that figure omits a new frontier for the global media platform: gaming.

Netflix hired a lead for its gaming division in July and purchased Night School Studio in September, giving it access to more developers.

“It makes one wonder how Netflix’s plans will influence game developers and studios around the world,” writes Sendbird CEO John S. Kim.

“More importantly, how will developers respond to Netflix’s entry into the space?”

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Is China building the metaverse?

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Given its strengths in areas like 5G, payments, e-commerce and related tech, China may have a strategic advantage when it comes to building the metaverse.

Announced in 2017, many of China’s AI initiatives are starting to bear fruit. Other trump cards, such as access to vast data sets for AI training and its robust manufacturing infrastructure, could tip the balance.

“It’s not hard to imagine — at least in the near term — that China’s version of the metaverse may be the richer experience for consumers and for those who sell to them,” says Catherine D. Henry, SVP Growth at Media.Monks.

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When should your B2C startup enter a new market?

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Many entrepreneurs say fortune favors the brave, but French microbiologist Louis Pasteur got it right: luck favors the prepared mind.

Bold is good, but smart is better, especially when it comes to expanding the range of a B2C startup. Introducing yourself to a customers (not to mention regulators) in a foreign market comes with a lot of known unknowns.

“It may be that through luck or ingenuity, your business has thrived in your home country with minimal marketing spend, but there is absolutely no guarantee this will happen abroad,” says Jim Mann, director of acquisitions at Thrasio, a consumer goods company.

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Make the most of iOS 15's updates to the App Store

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Watchful consumers may notice the performance updates in iOS15, but for app developers, the release brings a host of changes to the App Store that includes access to new metrics and updated product pages.

In an overview that includes suggestions specifically for app developers, Ilia Kukharev, head of ASO at AppFollow, reviews several features that have been released and previews upcoming changes.

“There hasn’t been this big of a change since iOS 11 was released over four years ago,” he writes.

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Balancing risk: Modern architecture’s role in the BNPL playbook

Balancing risk: Modern architecture’s role in the BNPL playbook image

Image Credits: Klaus Vedfelt / Getty Images

Buy now, pay later activity is exploding. According to one estimate, BNPL now accounts for $100 billion each year.

But the companies providing BNPL loans face risks, as outdated banking infrastructure leaves loan providers with little visibility into their end-customer’s ability to repay, writes Matt Bivons, CEO and co-founder of Canopy Servicing.

Switching to more modern loan servicing infrastructure can help providers minimize third-party and merchant risk, while being insured against “unfair practices and the ability to do business with the transparency customers need to borrow responsibly.”

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Quick observations on Udemy’s unicorn edtech IPO

Quick observations on Udemy’s unicorn edtech IPO image

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Udemy went public at $29 and raised a significant amount of capital, but the unicorn’s stock tumbled 6% that very day.

The sell-down indicates that Udemy may have to prove that its new focus on enterprise business will generate steady revenue growth, write Alex Wilhelm and Natasha Mascarenhas.

Until that happens, “the company’s valuation appears ready to hold fast in second gear.”

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