Why Zillow's home-flipping business failed

Current and former employees described an internal...
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Why Zillow's home-flipping business failed

Zillow abruptly shut down its home-flipping business, blaming labor and supply shortages.

Current and former employees described an internal initiative called Project Ketchup.

They said the desire to "catch up" with rival Opendoor led to overpaying for homes and other issues.

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