Morning Brew - ☕️ Catch feelings not flights

Changing travel policies.
Morning Brew November 19, 2021

Marketing Brew

Terminus

You made it to Friday. And next week is Thanksgiving, so consider yourself on holiday. Thoughts and prayers to the retail marketers prepping for Black Friday right now.

In today’s edition:

  • Leavin’, but not on a jet plane
  • CMO city
  • Ad-agency musical chairs

— Phoebe Bain, Minda Smiley

SUSTAINABILITY

Fewer airlines in the night sky like shooting stars

image of earth with planes flying around it

Francis Scialabba

In early October, Google Flights rolled out a new feature: Now, anyone can not only hunt for the cheapest plane ride on the search engine, but also seek routes emitting the smallest amount of carbon.

  • Google’s update has come at a time when ad agencies find themselves increasingly concerned with how to run an environmentally friendly shop, as well as when many agency employees are not only still working from home, but are also (in some cases) still wary of traveling because of Covid.

A lingering question: With all of this taken into consideration, how, if at all, are agencies changing their travel policies?

Answer: As it turns out, agency leaders are actively wrestling with new travel policies for business models that were very IRL-based pre-Covid. And just like the return-to-the-office debate, some agency execs aren’t itching to return to the skies full-time, in part because of flying’s negative environmental consequences, especially for those based where train travel is popular.

Are agencies flying less?

Sam Kelly, managing partner and CMO at AKQA, told Marketing Brew that since the pandemic, AKQA’s travel policies have changed to better align with the agency’s environmental priorities.

  • “We are finding more sustainable ways to travel, from reducing the number of flights we take to encouraging the use of two wheels over four with cycle-to-work schemes. In Amsterdam, 90% of our employees come to work by bike,” he said.
  • “We see business travel being at least 50% less than pre-pandemic levels. Any air travel needed CFO approval during the pandemic, and this remains in place as individual countries emerge from the crises,” he explained.

Philip Brett, TBWA\Worldwide’s chief operating officer, told us that while TBWA\Worldwide is still working on a “formalized approach” to travel post-lockdown, environmental consciousness is certainly a factor it’s considering while making these decisions.

  • He also told us the agency is only flying when necessary. “In 2019, ‘necessary’ would mean ‘important’…now it would mean when video conferencing will not suffice. The threshold has changed,” he explained, and, no one who is uncomfortable traveling by plane is required to.
  • Brett, who is based in London, added that more people at the agency are open to other forms of travel besides planes now too. “I’ve been to France this year, and I went by train. I was hoping to go to the Netherlands…by train, but they hadn’t unlocked the routes as fast as our desire to travel. But I think people are more open to other forms of travel,” he told us.

Click here to read the full piece.PB

        

MARKETING

New year, new me CMO

picture of a sparkler

Unsplash

Two companies whose businesses were upended by the pandemic have hired new lead marketers as they head into what’s expected to be a busy 2022. Victoria Vaynberg has left Resy to join wedding platform Zola as CMO, while Melissa Weiss, previously a marketing consultant, will lead marketing at luggage company Away.

  • Zola’s former CMO Mike Chi left the company earlier this year to join telehealth brand Hims & Hers. Away’s former marketing chief, Selena Kalvaria, joined Gucci this summer.

Flashback: Both Away and Zola had a pretty rough 2020 since travel and weddings weren’t much of a thing. At the start of the pandemic, Away saw its sales drop 90%. And Zola let 20% of its staff go last April, slashing salaries for remaining employees.

But things are looking up: Dust off your cocktail attire—there will be nearly 2.5 million weddings in the US next year, per research from The Wedding Report. The country hasn’t seen that many weddings since 1984, according to Axios. And travel has been rebounding all year.

Now, both companies appear to be getting their marketing ducks in a row with their latest hires. This week, Away’s cofounder and CEO Jen Rubio told the Wall Street Journal the brand has “set aggressive growth targets for the business, which include a significant emphasis on our brand strategy” for next year and beyond. And Vaynberg said in a statement she’s joining Zola at a time when its tools, which include wedding websites and registries, “will support more couples and vendors than ever before.”—MS

        

TOGETHER WITH TERMINUS

Move Over, Old School Marketing

Terminus

We’re in the sunset hours of third-party data, and, marketers, it’s not all margaritas and white-sand beaches. Now’s the time to start thinking about your go-to-market strategies and new ways to succeed in modern marketing.

The good news is that you can pick up all the info you need in this fancy guide to GTM transformation from Terminus: The 2021 State of Modern Marketing.

Inside, you’ll find insights, tools, strategies, and secrets! We don’t want to give too much away, but here’s a sneak peek:

  • A baseline for trends and technologies you should be assessing for 2022
  • A benchmark for where modern marketers sit on the ABM maturity curve
  • Which outbound tools and strategies are used by the most effective modern marketers
  • Insights on what’s to come in the twilight of third-party data

What’s more, you don’t need to go rummaging around for your library card.

Download the guide right now.

ROUNDUP

Musical chairs

gif from The Nanny

Giphy

This week, change was the name of the game at ad agencies. We’ve highlighted some of the biggest exec shufflings below.

  • Amber Guild has joined Grey New York as its CEO. She previously spent years at the New York Times as president of its branded content studio, T Brand.
  • Susie Nam, who’s spent the past five years as Droga5’s chief operating officer, has been promoted to CEO, Americas, at the agency. The agency, which has offices in New York, London, and Tokyo, is expanding to Brazil and China this year.
  • Fabiano Coura has been named president of the Americas at R/GA. He’s been with the agency for more than 10 years, most recently leading its São Paulo office.
  • Publicis Groupe selected Magnus Djaba as its first global chief client officer. Djaba was previously global president of Publicis Groupe’s Saatchi & Saatchi.

+1: Speaking of moves, Dunkin’ has wrapped up its creative-agency review; the coffee maker is saying farewell to BBDO and hello to Anomaly. And Visa’s CMO is leaving after leading a massive brand refresh this year.—MS

        

WHAT ELSE IS BREWING

  • The 2022 Winter Olympics could face a diplomatic boycott from the US.
  • WarnerMedia has plans to launch a Nielsen competitor next year.
  • Facebook says it’s doing more to give marketers increased control over what their ads show up next to.
  • CVS is closing 900 stores because of evolving “consumer buying patterns.”

TOGETHER WITH MORNING CONSULT

Morning Consult

Real-time data big-time insight. With Morning Consult Economic and Brand Intelligence, you get a real-time, global pulse of how consumers feel about your brand, thus better understanding the larger market impact on your bottom line. Track key market consumer trends, identify opportunities, and feel like an all-knowing wizard as you gain helpful data for optimizing brand performance. Get a demo here.

FRENCH PRESS

French Press

Francis Scialabba

There are a lot of bad marketing tips out there. These aren’t those.

#trending: In this infographic, Hootsuite breaks down an 18,000-person survey on 2022’s social media marketing trends.

Insta: Because it’s the season of giving and all, here’s a guide to hosting a fundraiser on Instagram.

Content marketing: Fix these 21 content mistakes that impact ROI stat.

Mobile is a must: Iterable’s Mobile Marketing e-book can help you identify how to make the most of mobile to stand out and build strong relationships with customers. Get your copy today.*

*This is sponsored advertising content.

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AD FRAUD ANSWER

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Written by Phoebe Bain and Minda Smiley

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