Morning Brew - ☕️ Back to basics

A brand "simplicity" study.
Morning Brew December 15, 2021

Marketing Brew

Morning Consult

Good afternoon, and happy Wednesday. This newsletter is still not an NFT. Yet.

In today’s edition:

  • Brand simplicity, studied
  • Mood Board: McDonald’s x BTS
  • Samsung’s first-party-data play

Ryan Barwick, Minda Smiley, Katie Hicks

RESEARCH

If it were only that simple

an image of Scrabble-esque tiles spelling out the word "Simple" Unsplash

It’s that time of year when lists ranking brands—most valuable, loved, powerful, you name it—are everywhere.

Branding consultancy Siegel+Gale has added another to the mix. Its World’s Simplest Brands survey gauges, well, how “simple” some of the world’s biggest companies are—at least in the eyes of consumers.

  • Brian Rafferty, Siegel+Gale’s global director of business analytics and insights, told Marketing Brew the company surveyed more than 15,000 people in nine countries, about 2,000 in each market.
  • Respondents were asked to rate a brand’s simplicity in terms of its communications, products, services, and experiences compared to its peers, explained Rafferty, ranking top brands across categories like electronics, retail, and media.
  • Scores were weighted differently depending on responses; for instance, respondents who consider themselves “users” of a particular brand were given more weight than those merely “familiar.”

Marketing Brew talked to Rafferty about the study’s findings + why he thinks certain brands rose to the top.

Top prize: Globally, respondents ranked Google as the simplest brand. But what’s simple about a company that makes literal billions of dollars in revenue each quarter? According to Rafferty, its top ranking could stem from the fact that the “main front of Google,” aka its search engine, hasn’t changed all that much (from a user’s perspective) over the years, even as the company has expanded into different areas. “The general person going onto their Google search bar isn’t actually thinking about all of the other things that Google does,” he explained. Or how much data it’s collecting.

Silver medal: Netflix took second place after coming in first in 2018, the last time Siegel+Gale ran the study. But in the US specifically, Hulu nabbed second, pushing Netflix to third. Rafferty thinks it’s interesting that Hulu did a “tiny bit better,” but he sees the differences between the two as “relatively minimal.” After all, both provide ad-free offerings, which he said contributed to their high scores. “No matter how innovative advertisers try to get, typically consumers don’t like the idea of their experience being interrupted by advertising.”

Commerce: Amazon ranked eighth on the global list and first in the US. Of course, that “simplicity” has come at a cost, as the company’s faced lots of criticism the past couple of years over accusations about how its employees are treated. “There’s lots of negatives about Amazon regarding working conditions and other pieces, so I don’t want to say that Amazon is the end all and be all of everything,” Rafferty noted. “But I do think, at least in terms of the consumer experience, they have been relentlessly focused on always making sure that the consumer is managing to get what they want in the easiest way possible.”

Odd one out: Despite its sleek designs, Rafferty said Apple “never has done all that well” in the study, in part because of its “multiplicity of models” that force people to buy dongles and other accoutrements for its products to function properly.—MS

        

MOOD BOARD

McDonald’s x BTS collab

a visualization of the various inspirations behind McDonald's collab with BTS McDonald's; Wieden+Kennedy

What’s neon, chrome, and full of sodium and swag? McDonald’s collab with the mega-famous K-pop group BTS that debuted in May. A continuation of the fast-food chain’s celebrity-endorsed meals, the finished campaign came complete with an 80s-themed title card in the online spot and intergalactic look that somehow merged the internationally beloved band and brand.

Marketing Brew spoke with Wieden+Kennedy art director Nik Reed—who “spent days” breaking down BTS music videos—about his inspirations for the campaign, which plugged the band’s “signature order”: McNuggets, fries, and Sweet Chili and Cajun dipping sauces. See a few of his inspirations below, or read the full piece here.

Louis Vuitton: Some McDonald’s BTS meals came in a custom brown bag featuring the group’s logo in a formation that took inspiration from the iconic monogram of the French fashion house. Soon, fans posted photos of the bags stitched into masks and dresses. “Someone’s grandma made their granddaughter a dress out of the BTS bag, which is something that we could have never predicted,” Reed shared.

@chromeandlightning: Graphic designer Jarred Hageman made the title sequence for the campaign. His work, heavy on the glowing lines of nostalgia and cold-chrome reflections, was a big inspiration for Reed. “He does some of the best 80s work that I’ve seen, like ever…I don’t know anyone better than him.”—RB

        

TOGETHER WITH MORNING CONSULT

We’re Traveling Light(ly)

Morning Consult

The travel industry is kinda like your workout regimen between the holidays: in revival, but not quite thriving. 

The travel biz is on the rebound, with industry volume well above 2020 levels—but lots of people are still hesitant to book a trip. 

So what’s a brand to do in an uncertain time for travel and hospitality? Join this webinar with Morning Consult Travel Analyst Lindsey Roeschke for insights on exactly that. 

Roeschke will discuss the mindset travelers are in, and what brands need to do to help them navigate the barriers and facilitate a realer rebound. 

Customers are spooked over concerns ranging from health to confusion over testing and quarantine rules—so brands need to provide clarity. This webinar will show you how. 

Register now for the webinar at 1pm ET on Dec. 16

ADVERTISING

Enhanced ad targeting, coming to a TV near you

a photo of a couple watching TV Pexels

TVs are getting smarter. Or, at least, the ads are. Samsung, the world’s biggest TV manufacturer, just unveiled a program that will allow advertisers to target specific, curated TV audiences using their first-party data.

The Samsung Onboarding Partner Program, as it’s called, will work with data-management companies like Adobe, LiveRamp, and Oracle to target people who watch ad-based video-on-demand (AVOD) sites. Some of the most popular AVOD sites include YouTube and Hulu.

Brands will be able to upload their own first-party data and combine it with Samsung Ads’ in an effort to improve the effectiveness of the campaign. In an analysis of 2021 campaigns, Samsung conversion rates were 161% higher for brands that used their own data compared to those that didn’t, according to the company.

The unveiling comes as more marketers and advertisers are moving away from third-party cookies and as AVOD streaming is on the rise.

  • A recent TVision study found Americans spent more time watching ad-supported platforms in 2021 than subscription-based video-on-demand (SVOD) sites.
  • While Netflix—king of the SVODs—was the top platform in Q3 based on its share of viewer time, the study found that when combining YouTube and YouTube TV, their share actually surpassed Netflix’s.—KH
        

WHAT ELSE IS BREWING

  • Nike inked its first name, image, and likeness deal with Reilyn Turner, a sophomore on UCLA’s soccer team.
  • Google’s newsletter project Museletter is shutting down. Long live Museletter.
  • Instagram surpassed 2 billion monthly users, sources told CNBC, despite bad press throughout the year.
  • Apple is renewing in-store mask mandates.
  • American Airlines named Walton Isaacson as its new multicultural agency.

TOGETHER WITH ITERABLE

Iterable

You’re no dummy. So you know connecting with your customers on a personal, meaningful level is incredibly important. And even though Iterable’s guide is called “Personalization for Dummies,” it’s still useful for everyone (even non-dummies) who wants to find the perfect audience, discover their favorite channels, and engage with them successfully. Ready to have the smartest personalization strategy around? Download Iterable’s guide here.

FRENCH PRESS

French Press Francis Scialabba

The Tok: A guide to everything TikTok in 2022. Yes, we’ll be reading this as well.

The ’Gram: Instagram asked Gen Z to talk 2022 trends. See what they had to say.

Time management: Here’s how to make a social posting schedule, because though you might want to tweet in the middle of the night, your brand probably shouldn’t.

Gather round: Whether you’re hosting a virtual meeting for 50 or an online conference for 50,000, Hopin is the all-in-one event management platform you need to know. Get the unique event of your dreams with Hopin.*

*This is sponsored advertising content.

METRICS AND MEDIA

Stat: 60% of US adults have a favorable opinion of Marvel Comics, according to Morning Consult, so they’ll probably keep making those movies.

Read: Political groups are taking out ads in President Joe Biden’s local Delaware newspaper, The News Journal, to reach the man who is “likely the paper’s most famous reader,” per Politico.

Quote: “We will take appropriate action and will be carefully evaluating any future NFT programs. This bad actor is using the McDonald’s brand to promote a deplorable message that is wholly inconsistent with our values, which is unacceptable,” said a McDonald’s spokesperson to Ad Age, after someone encrypted a racist message on the brand’s McRib NFT.

FROM THE CREW

Business education without the B.S.

an image featuring a wrapped gift that's promoting Morning Brew's MB/A program

As the holiday season approaches, consider giving yourself a gift that keeps on giving. The Morning Brew Accelerator program will give you exposure to a broad range of skills and knowledge that will accelerate your career for years to come.

It’s the perfect time to invest in your future and use your annual employer’s corporate learning dollars. In most organizations, this money expires at the end of the year—don’t leave dollars on the table!

Learn more and apply for our February 2022 cohort here.

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Written by Minda Smiley, Ryan Barwick, and Katie Hicks

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