The Oppo factor in J&T Express’ early success

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2 million.

That’s the number of shipments Indonesian startup J&T Express processed per day in 2020, according to research by venture builder Momentum Works.

Despite achieving a hefty US$20 billion valuation within six years of launch and heading for an IPO in Hong Kong, J&T Express hasn’t received the attention it deserves. It’s one of the few Indonesian tech companies that aggressively target overseas markets - a trick that even super app Gojek hasn’t mastered.

Ecommerce logistics is a tough nut to crack, especially in last-mile delivery. Competition is intense and, generally, it’s hard for logistics players to stand out. It’s game over if these companies don’t have the scale.

J&T Express, however, has one crucial advantage: Its roots can be traced to Oppo, the Chinese smartphone company. J&T stands for Jet and Tony, named after its co-founders. Notably, Jet Lee was also Oppo's Indonesia CEO and Tony Chen founded the smartphone maker in 2004.

The Oppo network has helped J&T expand regionally across Southeast Asia and establish a strong foothold in China, a “red ocean” market.

But J&T needs to find new sources of growth. Next on its radar are the Middle East and Latin America, where it can lean on a potential partnership with fellow Southeast Asian firm Shopee.

Is J&T Express’ global expansion the real deal or does it merely serve the narrative for its upcoming IPO? In this week’s Big Story, my colleague, Jofie Yordan, takes a look at all the cards that J&T Express has to play with to survive and thrive.

Our Hot Take this week highlights the power of the marketplace, which in the case of Amazon has grown to become one of its biggest cash cows in 2021. But the question remains as to whether this will tempt the US tech giant to take a crack at Asia again.

-- Huong

THE BIG STORY

 

The keys to J&T Express’ rapid global expansion


Image credit: Timmy Loen

J&T Express made waves by capitalizing on its ties to Oppo and Shopee. But will that be enough to drive global expansion?

THE HOT TAKE

 

Amazon marketplace’s indisputable power


Photo credit: 123rf.com

Here’s what happened:

  • Amazon's third-party sellers now account for 25% of U.S. ecommerce, clocking a gross merchandise value (GMV) of US$390 billion in 2021, according to estimates from MarketplacePulse.
  • The figure has even surpassed that of Amazon Retail (GMV of US$210 billion in 2021), which handles goods sold by Amazon directly to consumers.
  • The Amazon Marketplace consists of millions of online businesses worldwide that sell through Amazon. While they have delivered stellar growth in recent years, these businesses are subject to rules and restrictions set by Amazon.


Here’s our take:

While Amazon Web Services, the firm's cloud computing service, has received high praise from analysts, Amazon Marketplace remains the most profitable part of the ecommerce giant's retail operations. In this segment, Amazon doesn't own any inventory and receives a hefty fee on the nearly $400 billion in gross merchandise value it handles, as this Forbes analysis pointed out.

Despite the impressive numbers, Amazon’s success in ecommerce is not global, with around 60% of its US$469.8 billion in net sales in 2021 coming from North America alone.

Notably, it’s not the market leader in any Asian market.

Even though it was an early entrant in China, Amazon failed to overcome the stiff competition from Chinese giants Alibaba and JD.com, and eventually shut down its Chinese domestic ecommerce business in 2019.

In Singapore - the only Southeast Asian country where Amazon operates - it’s trailing behind Sea Group’s Shopee and Alibaba’s Lazada both in terms of web traffic and app traffic, according to iPrice’s data for Q3, 2021. Moreover, in late 2019, Amazon also skipped out on an opportunity to gain a foothold in Indonesia, Thailand, and Vietnam after the firm ceased talks to acquire a stake in super app Gojek.

However, with recent signs of significant momentum in Amazon's third-party marketplace, is the time ripe for Amazon to have another serious crack at Asian markets where it has struggled?

In Southeast Asia, Shopee and Tokopedia have demonstrated the importance of implementing the consumer-to-consumer model from the start, which some analysts say is more suitable for acquiring buyers and sellers quickly in emerging markets.



Image credit: Timmy Loen

There are hurdles aplenty, but the rise of third-party sellers globally might mean it’s time for Amazon to up its game in Asia.

Still, small businesses fear being priced out and Tech in Asia previously analyzed why the multiplatform strategy - selling both on marketplaces and independent websites - is the way to go in Southeast Asia.

For Asia-based sellers, Amazon’s biggest appeal is its ability to connect them with global buyers.

"Our success depends on the success of our selling partners," an Amazon spokesperson said in a statement to Tech in Asia. The person added that the company is committed to "helping sellers grow and reach a global audience easily" through its 20 country stores around the world, giving them access to over 200 million of Amazon Prime's paying members worldwide.

However, established regional ecommerce players like Shopee are well stocked to compete. Shopee’s significant inroads in Europe and Latin America can give third-party sellers another window to reach customers overseas.

Amazon often thrives on countering skepticism. So it’s hard to see why it doesn’t want to grab a bigger slice of Asia’s US$2 trillion ecommerce market.

-- Shravanth

 

NEWS YOU SHOULD KNOW

Check out Tech in Asia’s coverage of Asia’s ecommerce scene here.
 

1️⃣ Carousell, the classifieds major, is in talks to acquire Singapore-based proptech 99.co for US$150 million.

2️⃣ TikTok has launched Dmonstudio, a fast-fashion ecommerce platform to compete with Shein.

3️⃣ Indonesia-based e-grocery startup HappyFresh wants to open 100 dark stores across Southeast Asia in the coming years after running trials in early 2021.

4️⃣ Vietnam’s social commerce startup Selly has raised US$2.6 million in its pre-series A round. Selly claims to have 300,000 resellers, most of whom are homemakers or people who have lost their jobs due to the pandemic.

FYI

 


Photo credit: 123rf.com

Why bulk-buying is here to stay

Remember the pandemic-fueled rush to stock up on toilet papers? Two years into the crisis, some shoppers are still in the habit of buying in bulk. Inflation and the supply chain crunch are to blame.

That’s it for this edition - we hope you liked it! Do also check out previous issues of the newsletter here.

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In the meantime, if you have any feedback or ideas, feel free to get in touch with Terence, our editor-in-chief, at terence@techinasia.com.

See you next week!

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