📂 The $3 Million Bus Stop — How 3M got $1 million in free marketing

Today's newsletter is proudly supported by Agorapulse 🙌

You can tell a lot about a company based on its customer support practices. Zappos is famous for going to extremes for its customers, even ordering pizza at 11 p.m. for a caller. And Agorapulse is the Zappos of social media management platforms.

Did you know they have the #1 rated customer support on G2, Capterra, and TrustRadius? With other platforms you could wait 12 hours for a response; with Agorapulse, the average wait is just 30 minutes! If the customer support is that good, then you know the product is absolutely killer. Create a free account and see how Agorapulse can help you grow your following today.


The campaign was simple. Three million in Canadian dollars was placed inside the advertising casing at a bus stop in Vancouver, Canada. The poster case was covered at the edges with a 3M product, Scotchshield, a see-through film that, when applied, makes glass stronger.

The premise of the campaign was simple. Members of the public were challenged to break the glass, and if they did, they would walk away with the money.

It was an ingenious marketing scheme. Who could resist having a go at trying to break the glass and walking away with $3 million? I know I’d give it a try.

Then there was the benefit for 3M. The repeated attempts would highlight the strength of Scotchshield and the benefit of using it. After all, if members of the public couldn’t break a glass casing at a bus stop, then it must be a good product.

It was set up for one day and when no one succeeded, it was quietly taken down. The enduring legacy of the stunt serves to highlight how effective it was.

The campaign is estimated to have generated $1M in advertising value.

—Corey

p.s. did you see that I launched my new course, Marketing Like A Media Company? Would love for you to check it out →

Thanks again to our featured sponsors:

  1. Agorapulse: “The Zappos of social media management platforms” helps you plan, schedule, and report on your social presence.
  2. Ahrefs: Ahrefs Webmaster Tools is a free SEO toolset to help you build backlinks, improve your site, and rank for keywords.
  3. The Juice: “Spotify for marketing & sales content” to discover blogs, podcasts, and videos to help you grow your business.
  4. 42/Agency: My #1 recommended demand generation agency for SaaS to help you drive demos and signups.
  5. Supermetrics: Get all your marketing data into your reporting tool of choice. Push data from 70+ integrations into Google Data Studio, Sheets, and more.

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