The secret sauce for outsized learning results

No one ever achieves great things alone. A big part of ensuring success for our L&D teams is about collaboration and sharing knowledge with our peers.

That’s why we believe the secret sauce for achieving outsized learning results isn’t about coming up with something new and amazing from scratch by ourselves; it’s about learning from other teams’ success stories, so we can take inspiration from them and grow together.

This week, we’re dedicating our newsletter to all the great success stories out there—and boy do we have some good ones in store. First up, see how our client, Aircall, scaled their onboarding process to create a collaborative, interactive, and fun experience for new joiners. Did we mention they can now onboard 40 newcomers per month with just one full-time L&D manager?

And speaking of scaling, we’ve got some expert tips from L&D’s finest on how your company can use learning to grow your organization, including how to successfully leverage subject-matter experts, and how one golden rule can help you ship training content at hypergrowth pace.

Lastly, did a little bit of conflict ever do any harm? Check out our top tips for managing conflict in the workplace (and find out why it’s not always a bad thing).

While you're here, don't forget to join the L&D Collective and connect with us on LinkedIn, Facebook, and Twitter!

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How Aircall Onboards 40 New Hires a Month With One Full-Time L&D Manager


Hypergrowth technology company, Aircall, strongly believe in the power of conversation—and they see learning and development as a great way to embody that conversation. But with a business growing at an exceptional rate, their learning and development department needed a way to scale its onboarding process and create a single source of truth for all their employee training. See how they achieved incredible success with collaborative learning.

Serious inspo alert

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Ebook: Expert Insights Volume 1: How L&D Can Help Your Company Scale


In our CLO Connect series, we talk to leading L&D experts about how they’re facing learning challenges and growing their businesses. In our first volume of collected expert insights, we’re here with a collection of the best tips on how L&D can help your company scale. From WhatsApp to Flexport, from Amazon to Snap, come and see how they do it.

Top tips here

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How to Encourage a Leadership Coaching Culture in Your Workplace


A strong leadership coaching culture curbs burnout and encourages more ambitious, communicative, and productive managers. And the way to encourage a leadership coaching culture is to build opportunities for managers to support each other’s decision-making skills, celebrate each other’s wins, and continually motivate one another to learn new skills. Here’s how.

All for one and one for all

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When L&D Meets Customer Enablement: A Lesson in Leveraging Internal Expertise from Flexport's Alexis Burbul


Shipping learning programs is easy. But shipping programs that translate into real improvements to learner performance? That's a different story. In this L&D Podcast recap, David James speaks to Flexport's Alexis Burbul about how to drive real performance improvements by leveraging expertise to upskill from within. Check out what tips Alexis had for us right here.

Ship ahoy

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Why Workplace Conflict Is Productive (and How to Manage it)


Every classroom, workplace, and seminar has conflict, but have you ever considered that conflict could actually be a good thing? Conflict—especially in a collaborative environment—can bring unexpected benefits to your organization. It can lead to new advantages for companies, classes, and relationships. In this article, we look at how you can manage conflict effectively in a collaborative learning environment. 

Bring it on

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How Deel’s 5-Minute Content Rule Helps Drive 16-Fold Company Growth in Just One Year


When you’re in hypergrowth, every minute counts. That’s why it was so great to hear from Cheryl Haga, Director of Knowledge and Learning at Deel, about how the company has sustained 16x growth in a little over a year through leveraging L&D and sales enablement collaborations, all with the help of one little golden rule. You don’t want to miss this one! 

Got a minute?

And that’s it from me this week!  💛,

Joei from 360Learning

P.S. If you have any questions or feedback, hit reply – I read every email and will get back to you personally. 

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