Best newsletters and posts about customer service industry tag


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6/27/2022 3:34:29 PM

What's happening this week at TechCrunch | June 27

Plus more TC events coming up! Good Morning! Grab that cup of coffee/tea/protein shake and check out what we've got in store for you this week! We're kicking things off with a fresh, flash 2-
2/2/2023 2:04:27 AM

Talkin' Bout AI Revolution

AI comes to the Intercom Inbox Hey there, How do technological revolutions start? Beyond the initial invention, what do they feel like at the beginning, at that moment when everyone realizes that
2/17/2023 8:25:18 AM

The Intercom Customer Service Trends Report 2023 is here!

Find out what's coming down the tracks Hey there, Most of us can relate to the fear of not living up to expectations; from hiding school reports from our parents, to that hard-hitting “you can do
3/16/2023 3:04:50 PM

Meet Fin: Intercom's Breakthrough AI Chatbot, Powered by GPT-4

The Newest Member Of Your Support Team Is Here Hey there, Have you opened this newsletter for a five-minute break from the never-ending wave of AI breakthroughs? Well, you're out of luck; we've
3/29/2023 3:54:32 AM

AI Will Change Customer Service Jobs – For The Better

What Can AI Do For Your Career? alt text Hey there, Alongside the excitement about AI revolutionizing the customer service industry is the very real fear that it might absorb people's jobs. This
4/19/2023 7:34:59 AM

Here’s what customer service professionals are betting on in 2023

Check out our Customer Service Quality Benchmark Report alt text Hey there, The customer service industry is transforming before our eyes. Things we took for granted mere months ago are now up in the
5/25/2023 3:55:41 AM

The inside scoop on how we built our AI chatbot

Our product leaders reveal their top AI advice alt text Hey there, Generative AI is transforming the customer service industry, that much is clear. But as we've discovered when we started building
6/12/2023 3:15:07 AM

Strategies To Help Your Team Embrace AI

Hear From Customer Service Leaders alt text Hey there, No matter which generational bracket we find ourselves in, we will have experienced a technological leap or two in our time. AI is the latest –