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Morning Brew July 28, 2022

Marketing Brew

Black Crow AI

It’s almost Friday. Remember when we asked you to weigh in on your favorite (and least-favorite) marketing tools? The Marketing Brew team is hosting a Twitter Spaces on the topic today. Join the fun at 3pm ET. We promise we won’t spend the whole time talking about TweetDeck.

In today’s edition:

—Ryan Barwick, Phoebe Bain

AD TECH

Sorting Hat says...

the Google logo inside of a mini news stand Illustration: Dianna “Mick” McDougall, Photo: Google

Google’s sand(box) is starting to get in between publishers’ toes.

Though far from realized yet, Google’s Privacy Sandbox, the company’s ambitious attempt to make the web less invasive while still efficient for advertisers, has found a number of critics in publishers, concerned that some proposals won’t actually marginally help them without an overreliance on ad tech.

Rewind: Google’s long said it’s crushing third-party cookies—just yesterday it kicked the deadline (again) to the second half of 2024—but it still wants to keep advertisers happy, so it’s testing several alternatives that promise some level of audience targeting.

  • First there was FLoC, or Federated Learnings of Cohorts, which segmented audiences into thousands of categories based on their browsing history. But some privacy advocates were concerned that these audiences could be small enough to identify individual users.
  • So Google scrapped FLoC for Topics, assigning three topics to each individual user based on their internet habits and enabling advertisers to target those individuals based on those assigned topics.

Topic time

Here’s where it gets wonky. When publishers call the API, they’ll only see topics that Google has already assigned to the publisher. Sometimes a publisher only gets one, sometimes seven, with no limits set yet.

However, that’s what publishers already know:

  • So, for example, if you’re a news publisher and the API has tagged your readers as interested in news, then that’s the only data point you’ll be able to share with advertisers.
  • Conversely, if you’re really into motorbikes and you, as a reader, are assigned the motorbike Topic (stay with us), because USA Today probably wouldn’t share that label, USA Today won’t be able to tell advertisers you might be interested in buying a motorbike even though you’re on their site. They will just see that you are interested in news.

That’s limiting, argued Jeff Burkett, VP of product at Gannett, which tested Topics. Read the full story here.—RB

        

TOGETHER WITH BLACK CROW AI

Target your most likely e-commerce customers

Black Crow AI

Psst: You might not know it, but that first-party data you’re sitting on? Black Crow AI can help you use it to totally transform your marketing performance. Talk about a gold mine.

Black Crow AI turns your data into targeted, high-value audiences. The platform measures every site visitor’s likelihood to purchase in real time, letting e-commerce brands focus their marketing on their best potential customers.

Over 150 DTC and e-commerce brands have seen up to a 25% increase in customers without added $pend using Black Crow AI’s predictive audiences, and a 25% growth in ROAS.

Ready to focus that marketing moolah on your likeliest customers? Eligible Companies spending over $40k per month on Facebook can get a 30-day free trial of Black Crow AI here.

SOCIAL MEDIA

Meta reveals earnings after a tough week for Instagram

Kim Kardashian saying "What is going to happen?" Keeping Up With The Kardashians/E! via Giphy

It’s not exactly the best week to be Instagram. Since Saturday…

  • Influencers, meme-page creators, and their fans held a protest at IG’s New York HQ, arguing that the platform’s content-moderation system is “harmful and unjust.”
  • In a post on Instagram, the rally’s organizers asked for “transparency regarding community guidelines,” for all users to have “the same content-moderation system,”and more.
  • A few days later, both Kylie Jenner and Kim Kardashian, who have a combined 686 million IG followers, re-shared a post that read, “MAKE INSTAGRAM INSTAGRAM AGAIN. (Stop trying to be TikTok I just want to see cute photos of my friends.)”

Le response: IG chief Adam Mosseri briefly responded to the backlash in a video this week (that basically sounded like this), noting that its full-screen feed is still just a test, and that while photos will remain part of Instagram and the app’s “heritage,” more of the app will become videos over time.

But we wouldn’t blame you if you hadn’t seen any of the above posts until now, because the only thing Instagram shows you these days is a VERY loud Reel of a complete stranger air-frying a peach, of all things.

All of this before earnings yesterday: Which, spoiler alert, missed expectations—Meta’s revenue dropped for the first time ever in Q2, declining almost 1% year over year. Quarterly revenue was $28.8 billion, but Wall Street was expecting $28.9 billion. Apple’s privacy changes, the economy, and rival TikTok are all playing a role in its struggles.

Sound byte: “We seem to have entered an economic downturn that will have a broad impact on the digital advertising business,” said Captain Obvious Meta CEO Mark Zuckerberg.—PB

        

TOGETHER WITH ITERABLE

Iterable

Where marketers meet the moment. It’ll be here before you know it: Activate Summit is coming to San Francisco, Sept. 7–9. Here’s your chance to network with like-minded marketers; hear from marketing execs at Tally, DoorDash, and Cinemark; and learn how to build marketing momentum that’ll transform your brand. Register now.

FRENCH PRESS

There are a lot of bad marketing tips out there. These aren’t those.

B2B ≠ boring: Learn how to hook B2B blog readers with an innovative intro.

Shop ’til you drop: There’s no escaping the commerce opportunities on social media, so here’s a crash course to get you up to speed.

Toolbox: Whether you’re a beginner or a pro, check out these 10 tools to up your social analytics game. Then stop by our Twitter Spaces at 3pm for more marketing-tool recs across platforms.

Stay connected: With Customer Link, you can build on existing customer data to improve targeting, increase engagement, and build better relationships with your customers. Find out how.*

*This is sponsored advertising content.

CMO MOVES

Subscribe to the CMO Moves podcast

Subscribe to the CMO Moves podcast

Discover new episodes of Adweek’s CMO Moves podcast, including bonus interviews from our week at Cannes. Antonio Lucio, former CMO at Facebook, shares his plans to accelerate diversity in marketing, and Vicky Free, global head of marketing at Adidas, discusses leading with purposeful innovation.

JOB BOARD

Looking to hire the best marketers in the industry? Submit your job posting to the Marketing Brew Job Board!

Today’s featured openings:

We are looking to chat with hiring managers and job posters—let us know if we can contact you here! You can also see more jobs or post your job opportunities here.

WHAT ELSE IS BREWING

  • Meta is facing an FTC lawsuit attempting to block it from buying a VR fitness-app maker.
  • Vox Media laid off 39 of its more than 2,000 employees due to “economic uncertainty.”
  • Palisades Media Group, an ad agency that worked with Netflix, suddenly shut down this month.
  • Chris Cuomo landed a new gig as a prime-time host for startup cable network NewsNation.
  • Sprite is swapping its iconic green bottle for a more sustainable option, which will start to appear next month.
  • Cars are collecting your data—and dozens of companies are monetizing it.

MARKET RESEARCH

For its 2022 Customer Loyalty Survey, PwC surveyed more than 4,000 Americans about their experiences with brands. Here’s a bit of what they found out about brand loyalty.

Top-line: Roughly one in four (26%) of those surveyed said they stopped using or shopping with a business in the past year.

  • Bad experiences with products, services, or customer support “were the overwhelming reasons why,” according to PwC.
  • Despite robots increasingly taking over, PwC also found that at least one-third of respondents—depending on the type of business—said human interactions are important to their loyalty.
  • But don’t sleep on digital. “More than half of respondents said they’re less likely to be loyal to a brand if its online shopping experience isn’t as easy or enjoyable as shopping in person,” the report said.

Gen Z ain’t loyal: Gen Z and millennials are “generally more mobile” than Gen X and baby boomers when it comes to loyalty, as PwC puts it, but those younger generations spread the word when they do like something.

  • 62% of Gen Zers, for instance, said they show loyalty by recommending a brand to friends and family, while 55% of millennials said the same.
  • That’s compared to 52% of all generations, 53% of Gen X, and 45% of baby boomers.

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Written by Ryan Barwick, Alyssa Meyers, and Phoebe Bain

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