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Fitbit makes an enterprise play.
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Morning Brew October 19, 2022

Emerging Tech Brew

HOKA

Hello there. Meta got the official order from the UK’s competition regulator to sell off Giphy, which the company bought in 2020 for a reported $400 million.

Among other things, this ruling will provide a test case for a hypothesis laid out by Giphy itself in a recent appeal to the UK regulator: Gifs have become cringe among younger generations, meaning “there is a high risk that the only purchasers interested in acquiring the Giphy business (if any) will be weak or inappropriate.”

In today’s edition:

Fitbit eyes the enterprise with new software platform
🗣 Financial institutions try to find their voice (assistants)
Reader poll: BeReal edition

Jordan McDonald, Dan McCarthy

WEARABLES

Fitbit + Google Cloud = an enterprise play

Google/Fitbit watch Francis Scialabba

It’s been almost two years since Google acquired Fitbit for $2.1 billion, but in late September the companies dropped one of their first crossover episodes: Device Connect for Fitbit.

Fitbit might be a consumer-device powerhouse—the vast majority of its revenue has historically come from selling its wearables—but Device Connect represents an expansion of Health Solutions, its enterprise-focused business.

  • The Health Solutions segment accounted for 8% of Fitbit’s total revenue across the first three quarters of 2020, when the company last disclosed the figure.

The new service is targeted at healthcare professionals and organizations looking for “accelerated analytics and insights” into patients and customers. Individual users will “have control over what data they share” with medical companies, physicians, and hospitals, and how it is used.

Big picture: Device Connect could be a powerful tool not only for patients and physicians but also for Google and Fitbit as it relates to efforts to gain an edge in the highly competitive wearables space, according to Ramon Llamas, research director for mobile devices and AR/VR at IDC.

But success in the enterprise market will likely depend on the economics of Device Connect itself, he said.

“We’re talking about devices that are going to, on average, cost around $200. They’re not cheap. And once you scale that out to numbers of people, that’s a lot of patients,” Llamas told Emerging Tech Brew.

Read the full story on Fitbit’s new enterprise play.JM

        

TOGETHER WITH HOKA

Mindset → motivation → movement

HOKA

Ever wonder what makes someone want to go for a walk before work every day? Attend a weekly bootcamp fitness class? Run a marathon?

We sure did. To find out what gets people to the starting line, we partnered with a company that makes sneakers so comfortable, your feet feel like they’re floating on marshmallows. So stylish, you want to keep them on long after your workout is over. Yep, we’re talking about HOKA.

Of course, the motivation to get going is different for everyone. But after talking to some members of the Brew Crew, we learned there’s a lot of common ground.

Here’s where it starts.

        

VOICE ASSISTANTS

Talking to the digital teller

Talking to the digital teller Francis Scialabba

Voice assistants can make phone calls, check scores, and schedule appointments, so it only makes sense that they can work as banking assistants too.

In recent years, financial institutions have experimented with voice assistants as part of a larger effort by banks to meet customers where they are, according to Tiffani Montez, principal banking analyst, at Insider Intelligence.

“It is now less focused on physical distribution points and more focused on digital touchpoints. Digital touchpoints in the past has meant that it’s more around online and mobile banking,” Montez told Emerging Tech Brew. “When you think about the internet of things and you think about even younger consumers’ interest in using voice assistants, that is where customers are.”

  • By the end of this year, 42% of Americans were projected to be monthly voice-assistant users, according to a recent estimate from Insider Intelligence.
  • And that percentage could grow to 45% by 2026, per the research firm.

Even so...Despite the popularity of the tech in general, Montez said there’s still a long way to go before voice banking is widely adopted, as “a lot of them [still] have poor functionality or poor user experience.”

Read the full story on-site.JM

        

FROM YOU

Reader poll: BeReal edition

Yes, social media remains a world dominated by a few key players, because, you know, network effects and all of that. But occasionally, a new company manages to elbow its way into the space.

This year…That company is BeReal, which was founded in 2020 but had (is still having?) its moment in 2022. We checked in with all of you, our readers, about whether you’ve ever used the photo-sharing app.

  • Most of our ~1,100 respondents have never Been Real: Just about 22% said they have used the app before, while the remaining 78% have not.
  • Last week, Sensor Tower estimated that BeReal had surpassed 50 million installs but noted that just ~9% of Android users with the app on their phones actually open it every day. For context, Instagram leads the social media pack here, with 39% of users opening it daily.

Big picture: BeReal has grown faster than your hunger while watching too many cooking TikToks—its MAUs rose 2,254% from January to September, per Sensor Tower—but social media upstarts face a difficult road to permanence.

The app is reportedly looking to monetize its newfound audience via paid in-app features, not advertising, in an effort to both keep its “core product free” and preserve the user experience.

This week’s poll: Have you ever used a financial institution’s chatbot, in voice or text form?

Yes
No

TOGETHER WITH APPLE CARD

Apple Card

A juicy offer. Whether you’re grabbing coffee, booking a trip, or revamping your wardrobe, get up to 3% back on every purchase (yeah, and it’s real cash) with Apple Card. And now, for a *very limited* time, Brew readers are eligible for an ~exclusive~ offer. Use this link to learn more and apply.

        

BITS AND BYTES

A screenshot of Meta's Horizon Worlds Meta

Stat: Meta now has less than 200k monthly active users in Horizon Worlds, per internal company documents reviewed by the WSJ, down from the 300k MAU it said it had in February. Its goal for MAU by year’s end is reportedly just 280k, revised down from its initial target of 500k.

Quote: “With Apple joining the fray…two trillion-dollar companies would now seem to agree that the opportunity could be massive.”—A New Street Research analysis of the space race around satellite-based phone service, cited by the Wall Street Journal

Read: An mRNA cancer vaccine is possible “before 2030,” according to BioNTech’s co-founders. The company has multiple cancer vaccines in clinical trials.

Communicate: CFOs are all about the numbers, but soft skills (or lack of ’em) can make or break your financial leadership. Learn which 4 skills are most in demand in Oracle NetSuite’s new business guide.*

*This is sponsored advertising content.

WHAT ELSE IS BREWING

  • Chinese semiconductor firms face a potential exodus of American execs following the White House’s latest clampdown on tech exports to China. Here’s an in-depth analysis of what it could mean.
  • Stability AI, the startup that created the popular image-generation AI system Stable Diffusion, raised a $101 million round.
  • Investment in solar and wind could overtake investment in oil and gas drilling for the first time ever in 2022, per a projection from research firm Rystad Energy.
  • The autonomous-vehicle industry is having a hard time on public markets.

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Written by Jordan McDonald and Dan McCarthy

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