Morning Brew - ☕ First-party at your next party

Collecting first-party data at events.
February 27, 2023

Marketing Brew

Paysafe

It’s Monday. We’re excited to announce the beta run of our new industry digest: Double Shot. At the end of every workday, you can expect a rundown of the day’s top stories, personnel changes, agency wins, and more in the style you’ve come to know and love from us. Sign up here to get the first issue, and be sure to let us know what you think.

In today’s edition:

—Katie Hicks, Minda Smiley

EXPERIENTIAL MARKETING

But first, coffee data

Animation of a form appearing on screen of a tablet Amelia Kinsinger

So you got people to come to your marketing event. Now what?

Adam Salacuse, founder of experiential marketing activation company Alt Terrain, told us that he often has to remind clients to incorporate first-party data collection into their experiential activations so that customer interactions aren’t just one-and-done.

“It’s unfortunate because really the end goal is, ‘How do you have impact beyond your [event]?’” he said.

We spoke with Salacuse and other experiential marketers about their tips for capturing first-party data at branded events.

Time and place: Dave Kersey, chief media officer at GSD&M, told us that the agency often builds pre- and post-event data collection into events—from asking people to sign up beforehand to thanking them for their attendance and offering to keep in touch afterward.

  • “We do see success from both, because ultimately, if someone’s signing up, they’re interested at some level,” he said. Post-event, he added, people are “more connected to the brand, they’ve experienced it, they’re doing it proactively because they want more from the brand,” which could indicate a better return rate.
  • During an event, Salacuse said one way to collect data is by featuring activities that require contact, like a photo booth where people enter their email address to receive the photos. From there, he said, the brand can follow up to see if the customer would like to continue the relationship.

Keep reading here.—KH

        

TOGETHER WITH PAYSAFE

SMB social hour

Paysafe

Managing a small biz is no walk in the park. Keeping customers smiling. Navigating supply chain hiccups. Adjusting prices to meet macro trends. Most SMB owners don’t have time to do a deep dive into the wild world of social media.

Fortunately, we’ve teamed up with Paysafe to give your small business the inside scoop on all things social. This new article has everything you need to know (and nothing you don’t), from tips on how to stay inspired to special deets on building your photo skills.

In it, you’ll find info on how to:

  • choose the right platform
  • transform your soft skills into marketing gold
  • diversify your video content
  • save time by scaling your social

Don’t waste your precious time trying to become a social whiz on your own. Read the article.

BRANDS

’Tokking sports

a screenshot from a State Farm TikTok Illustration: Francis Scialabba, Photo: @khaby.lame/TikTok

Staring at a little screen while watching a big screen is pretty much the norm these days.

And ahead of this year’s Super Bowl, platforms like TikTok and Twitter seemed to be vying for viewers’ little-screen attention. TikTok offered ad credits to advertisers who spent money on Super Bowl campaigns; according to the Wall Street Journal, brands that spent at least $200,000 could receive ad credits worth 5% of their total spending, up to $15,000.

Kristyn Cook, CMO of State Farm, confirmed to us that State Farm was one of the brands that took advantage of TikTok’s incentives this year, though she would not disclose the company’s spend on the platform. Rather than pay roughly $7 million for a 30-second TV ad, she said the brand was able to spend less on a TikTok-only campaign.

“Financially, obviously, we found some efficiency,” she said. “But beyond that it was really approached in terms of…the big game came to us [at State Farm Stadium] and so let’s be creative in how we amplify it.”

After the game, we talked to Cook about how the brand’s TikTok campaign went. Click here to keep reading.—KH

        

FROM YOU

Not buying it

a gif from Will & Grace Will & Grace/NBC via Giphy

By now, you’ve probably heard about “deinfluencing,” one of the latest trends to take over TikTok.

To recap: With more than 250 million views on TikTok, the term “can more or less be defined as a pushback against trendy (and often expensive) products promoted or recommended by influencers,” we wrote earlier this month.

  • Some have said that deinfluencing is actually just another form of influencing, as some people are using the opp to plug different kinds of products, often less expensive ones. “It may be cheaper, which during a time of crisis or when money’s tight, may be better,” Claudia Ratterman, director analyst at Gartner for Marketers, told us. “But it’s like, ‘Buy this instead of that,’ so you’re still influencing.

Looking ahead: Last week, we asked readers if you thought deinfluencing would have a material impact on influencer marketing strategies going forward. Nearly half of you thought it would—48%, to be exact—while 19% didn’t think it would and 33% said you weren’t sure.

If you’re shifting your strategy thanks to the trend, send us a note—we’re curious to know what changes you’re making.

This week’s poll: Last week, WPP’s CEO said he thinks the company’s clients “want to start to look about how they can come back onto Twitter.” On the whole, do you think advertisers are returning to the platform?

Yep, seems like it
🟡 Hard to tell
Not quite yet

FRENCH PRESS

French press

There are a lot of bad marketing tips out there. These aren’t those.

Case study: A look at the way Axe “tapped into internet culture” for a recent campaign.

Up to speed: Google has made some updates to Performance Max campaigns. Read about them here.

Make it work: LinkedIn has outlined “seven types of top-performing B2C ads” on its platform.

Brace for impact: Undertone’s high-impact advertising solutions are built to drive full-funnel results. From display and CTV to awareness and performance, see how Undertone’s cross-channel solutions can deliver for your brand.*

*This is sponsored advertising content.

WHAT ELSE IS BREWING

  • Apple hired former Simulmedia executive Lauren Fry to help build an advertising business for Apple TV+.
  • Twitter had more layoffs.
  • Warner Bros. Discovery has sued Paramount “for allegedly ‘stealing’ South Park content it claims it should have the exclusive streaming rights to.”
  • Nokia spruced up its logo as part of a rebranding effort.
  • Vice Media CEO Nancy Dubuc is leaving after a five-year run.

AD ANTIQUES

Oscar Meyer

In 1929, Oscar Mayer added a yellow band to its packaging as a “halo for high-quality meat,” according to its website.

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Written by Katie Hicks and Minda Smiley

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