Morning Brew - ☕ Break point

AI commentary comes to the US Open.
August 30, 2023

Tech Brew

It’s Wednesday. Buckle up for a wild ride through the tech policy frontier! Wrangling AI and modern tech while sipping on innovation is Cindy Cohn’s jam. Join us Aug. 31 as we sit down with Cohn, the executive director at the Electronic Frontier Foundation, to decode where policy is headed, how it’s being shaped, and what it means for all of us. RSVP today!

In today’s edition:

Patrick Kulp, Alex Vuocolo, Kristine White, Annie Saunders

SPORTS

Game, set, match

Image of a tennis racket with zeroes and ones. Francis Scialabba

Can AI mimic the expressive yet lulling real-time monologues of a sportscaster? Tennis fans are about to find out.

Those tuning in to highlight videos of the US Open tournament may encounter a prolific new color commentator for the first time this year: IBM AI platform watsonx.

The tech company, which has long supplied services to the annual event, is expanding its partnership with the US Tennis Association to include “audio commentary and text captions on video highlight reels of every men’s and women’s singles match,” it noted in a blog post. The videos will live on the US Open’s website as well as within the tournament’s official app.

IBM’s goal is not to phase out the well-known announcers who call the primetime action on TV, but to expand the number of matches and languages the league is able to cover with content, according to Monica Ellingson, sports and entertainment practice lead for IBM Consulting.

“We’re not here to replace all of the iconic commentators. Of course not,” Ellingson said last week on a press tour of IBM’s operations at the Billie Jean King National Tennis Center in Queens, New York, which houses more than 17 courts. “But there are only so many of them. So it’s really just a matter of making the action here at the US Open accessible.”

Keep reading here.—PK

     

FROM THE CREW

Key insights into battling IT burnout

The Crew

IT Brew sat down with Nick Szymanski, CIO and VP at Signature Healthcare, to talk about a tough workplace reality: burnout. During the pandemic, he jumped in to lead a team of 50 in setting up multiple COVID-19 testing sites—and learned some valuable lessons. Read the full Q&A for tips on preventing burnout, especially on teams that work around the clock. Hint: Recognition is key.

BIG TECH

The public market

instacart grocery bag sitting on pile of money Francis Scialabba

Instacart’s initial public offering is a long time coming: The company shelved IPO plans back in 2022 as soaring inflation, the still-ongoing war in Ukraine, and recession concerns shattered confidence in the global economy—a backdrop which eventually led Instacart to slash its market valuation by 40%.

But as online grocery stores flagged, Instacart bolstered its competitive advantage with fresh offerings such as a monthly subscription service.

“Online grocery is the largest category of e-commerce that Amazon doesn’t currently dominate, which is why they want to use their technological know-how to gain an advantage over traditional grocers,” Instacart CEO Fidji Simo wrote in a 2022 blog post.

Now it’s making another play for market dominance, and it’s putting less emphasis on its gig economy roots and more on the possibilities of cutting-edge technology, such as electronic shelf tags, mobile self-checkout, and AI-powered search.

John Clear, director at Alvarez & Marsal Consumer Retail Group, told Retail Brew that Instacart is trying to capitalize on the growing interest in AI and machine learning.

Keep reading here.—AV

     

HEALTH TECH

By the numbers

Hand checking boxes on a data form Francis Scialabba

At both the local and federal level, health systems and agencies are looking to develop programs to promote health equity—and improved patient data collection may be a good place to start.

Healthcare organizations can look at their patient population and social determinants of health data to help identify and find solutions for health disparities, which cost the industry about $93 billion in excess medical expenses each year, per a 2018 report from the WK Kellogg Foundation.

“Once you have the data, the sky’s the limit,” Lyndia Hayden, senior director of data integrity and equity analytics at the New York-based Mount Sinai Health System, told Healthcare Brew. “There’s a lot that you can do toward equitable practices and policies once you have data integrity, and that’s what we’re focusing on.”

Keep reading here.—KW

     

TOGETHER WITH VISIBLE BY VERIZON

Visible by Verizon

Visibly smarter wireless. Wireless is more complicated (and more expensive) than it needs to be. That’s why Verizon created Visible. Get one-line of unlimited data for $25/mo, taxes and fees included, all powered by Verizon. It’s that simple! Say hello to a new kind of wireless.

BITS AND BYTES

Stat: 80%. That’s the percentage of Canadian digital advertising dollars that go to Facebook and Google, Wired reported in a story about how Meta’s decision to block posts from news sites left Canadians unable to access critical information amid wildfires.

Quote: “Oh, intervention.”—Elon Musk, in a video post on his social media website showing a demo of a Tesla utilizing full self-driving mode headed toward oncoming traffic

Read: The end of the Googleverse (The Verge)

Links we love: Making your point concisely can feel like a superpower. But it’s not one that’s easily possessed…until now. Our Business Writing sprint will teach you how to write tight. Register now!

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Written by Patrick Kulp, Alex Vuocolo, Kristine White, and Annie Saunders

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