You're invited -- how LinkedIn uses 'moments of truth' in customer experience

Harnessing Moments of Truth in Customer Experience

Webinar: Thursday, September 21st @ 4pm EST

Join us for an enlightening fireside chat with Kou Luogon, Program Manager for Research and Insights at LinkedIn. We'll journey behind the scenes to uncover how LinkedIn uses 'moments of truth' in the customer experience. Learn about the strategies used to pinpoint these moments and discover how product teams harness these insights to drive enhanced product outcomes. Don't miss this opportunity to gain a fresh perspective on user-centric product development from one of the industry's leading voices — plus, you'll have a chance to ask questions of your own! 

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