Forget in-person vs. remote. Meet me in the Metaverse!

Forget in-person vs. remote. Meet me in the Metaverse! | practice (split each time) | Learn how to harness anger to motivate your team
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February 5, 2024
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Leading the Way
Forget in-person vs. remote. Meet me in the Metaverse!
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The Metaverse may offer companies another option between remote and in-person working arrangements, giving employees a way to interact virtually through avatars, which Jason Gesing, the co-founder and CEO of OMNUS Technologies, Inc. writes, can offer an in-person feel for meetings as well as create space for socializing. "When employees feel connected to their leaders and teammates in small ways, they will be more likely to be transparent with significant matters -- presenting opportunities for more durable relationships in the workplace that foster a sense of safety," Gesing notes.
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Put it into practice: Any Metaverse space that companies develop as an alternative to in-person or remote work will need a code of conduct and clear boundaries, Gesing writes. "Trust and transparency are built in environments where colleagues can relax and interact informally, and the Metaverse excels at creating those moments.
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SmartBrief on Leadership
Learn how to harness anger to motivate your team
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Anger, when used recklessly, can damage trust with your team, but when used strategically, it can help leaders "drive high-level performance and engage others," writes author and business consultant Scott Edinger. Getting at the root of anger and then turning it into a sense of urgency can motivate teams and build a sense of trust and cohesion, Edinger notes.
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Put it into practice: When anger arises as you work with your team, point out the team's mistakes, then work with them to solve the problem, Edinger advises. "This kind of open and straightforward communication builds team cohesiveness and trust."
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Overall, the US economy may be doing well, but customers say they're feeling an inflationary pinch on their wallets, writes Christine Alemany, the chief marketing officer at i2c, who recommends clearly communicating pricing strategies and promptly addressing customer complaints or inquiries. "Train customer service teams to provide empathetic and informative responses by ensuring they have the knowledge to explain pricing changes and address customer dissatisfaction effectively," Alemany recommends.
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Put it into practice: Identify and communicate with your most at-risk customers and show them your company is determined to meet their needs, Alemany writes. "Build trust with customers at the most difficult times, and you will secure it when things calm down."
 
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A weekly spotlight on doing more without working longer
Avoiding tasks can lead to them morphing into real problems, writes Gregg Vanourek, who offers 17 ways to accomplish your goals including noticing avoidant behavior, seeking its cause, setting deadlines and developing habits that lead to action. "If you get in the habit of creatively exploring ways to solve challenges instead of avoiding them, you'll build a valuable capacity for it and also your confidence when it comes to facing up to challenging situations in the future," Vanourek writes.
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Daily Diversion
Clownfish attack based on number of stripes
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The clownfish in the movie "Finding Nemo" seem like such friendly creatures, but new research shows that common clownfish, which live in colonies and fight intruders, increase their aggression for each additional white stripe on an outsider. In lab experiments, the common clownfish, Amphiprion ocellaris, were roughest with three-striped members of their own species, "mildly bullied" other clownfish species with two or three bands and hardly engaged with stripeless fish.
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If William Burroughs had second thoughts about his career as Beat lit writer, what might he have done if he went into the family business instead?
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About The Editor
Candace Chellew
Candace Chellew
Chellew
If avoidance was an Olympic sport, I'd be a gold medal winner. I put the "pro" in procrastination. If something needs to be done, I'll likely find something else that needs to be done first. This is why my house gets so clean when I have a writing project to tackle.

Gregg Vanourek's advice hit home for me, especially his urging to look at the underlying emotions involved in avoidance and noticing when you're engaged in that behavior. I know I will be happy to finish my task, but getting started is sometimes difficult because I fear that I won't turn out my best work. (Hello, perfectionism!)

I get going by trying to turn around my negative self-talk and focus on that positive feeling of accomplishment. Then, I work on finishing a smaller part of the project or answering an email I've avoided to give myself some forward momentum. Start with any of Gregg's 17 pieces of advice, and soon you'll find yourself gaining steam.

How do you deal with avoidance and procrastination? Share your tips with us.

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You take a plug and put it in a socket, and that's what the theatre is -- it lights up right away.
Chita Rivera,
actor, singer, dancer
1933-2024
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