Wes Kao - Turning a yellow spot into the sun
Turning a yellow spot into the sunThis is the #1 trait I look for when hiring high performers. Here's why you should aim to be someone who turns a little into a lot and raises the bar for what's possible.👋 Hey, it’s Wes. Welcome to my weekly newsletter on managing up, driving growth, and standing out as a high-performer. ⛑️ Update: It’s been an incredible few months of working with startup CEOs and tech directors/VPs, and I’m constantly amazed at how brilliant my clients are. I’ve noticed many conversations are about these four juicy topics: Managing up, communicating with executive presence, giving hard feedback to improve team performance, and delegating while maintaining high quality. I love digging into the nuances, sharing scripts of exactly what to say, having them practice dry-run presentations or role-playing tough conversations, etc. If you’re interested in how I can support you in these areas, hit reply or learn more about my coaching approach. In this week’s newsletter, we’ll cover why, given relatively similar backgrounds and resources, most operators create mediocre work—but others are able to create magic.
Read time: 10 minutes I want to share one of Maven's company values that I believe is helpful for high performers everywhere: turning a yellow spot into the sun. Picasso said,
This is one of my favorite quotes. It encompasses one of the attributes I look for in new hires and encourage in team members. Here’s a question: Given relatively similar resources (years of experience, hours in a day, access to channels), most people create average work, but some people exceed expectations. Why? Because some operators are able to turn yellow spots into the sun. Part I: What it means to turn a yellow spot into the sunWhen people are given similar assets, there is a spectrum of quality for the results. You can give 100 painters the same access to canvas, brushes, and Winsor & Newton watercolors. Most will turn the sun into a yellow spot. Some will turn a yellow spot into the sun—they will infuse life into the work, so the final product is surprising, breathtaking, and magical. This analogy applies to anything you write, make, design, code, or build. There is art in what you do. If you’re building something new, there is nothing that’s purely mechanical and robotic. It all requires some judgment. Your sense of judgment is your art. Turning a yellow spot into the sun means:
Other aspects of turning a yellow spot into the sun:
Turning a yellow spot into the sun is shorthand for all of the above. This applies to technical topics that are mostly seen as the opposite of art. I’ve heard engineers talk about beautiful code. People outside your field might not appreciate the art the way fellow operators in your field can. When I see amazing emails, I think, “Damn, that is really good. It just works.” Once I went to a new dentist and he said, “That crown is beautiful. Which dentist did it?“ Most people wouldn’t think dentistry is art. But there’s opportunity for je ne sais quoi in every field. Turning a yellow spot into the sun is not simply about “being resourceful.” Resourcefulness is part of it, but it feels too utilitarian and flat. It’s like saying your favorite artist and most brilliant work of art is “creative.” Like, yes, Tolkien was “creative” but that hardly captures what he was. Turning a yellow spot into the sun captures the spirit of exceeding expectations that “being resourceful” simply does not. Part II: The wow factor, or lack thereofThe best way to understand what turning a yellow spot into the sun means is by seeing examples of the opposite. I love this story from Fortune 500 CMO Stephanie McCarty about why she’s frustrated by traditional ad agencies:
Agencies spend half a year researching your customer, brand, industry… and what they come up with is very similar to what you had originally. This is the epitome of not turning a yellow spot into the sun. They have ALL the time, budget, and resources at their disposal, yet the thing they come up with is basic at best. Another example: My team member was drafting a case study for a marketing instructor. The first draft was lackluster even though the instructor had one of THE most interesting backgrounds. I imagine an unskilled biographer could turn even the most interesting person’s story into a boring read, and vice versa. Luckily this didn’t happen often, but it’s useful to have shorthand because I gave the team member feedback: “We kind of turned the sun into a yellow spot here.” I like to tell folks: “There’s no strict budget and nothing is off limits IF you can make a strong business case.” You might spend hours sharing context, being a thought partner, riffing with them—but what they come back with was mediocre. If the progress you worked on together was 1 mile, their addition (after going off on their own) might be 1 inch beyond what you did. If this happens enough times, it’s probably not a fit. I’ve also seen the range of “yellow spots into the sun” with job candidates. Most candidates have access to the same publicly available information about companies. But there is a spectrum of quality in what candidates do with this information. Some candidates have pitches that are significantly better. Why is that? They used good judgment: They picked up on the right clues, identified where they fit in, discerned the company’s needs, picked the right medium for their pitch, while minimizing their level of effort to stay leveraged. All of this contributes to their ability to turn a yellow spot into the sun. While you might think turning a yellow spot into the sun is mainly about strong execution, it’s equally about inventiveness and vision. There are situations where I wouldn’t have been able to describe what the person ended up creating. I had a version of what “great” looked like in my mind—and they surpassed it in ways I wouldn’t have been able to articulate in advance. For example, I had been working with a direct report on managing up more. One day, she sent me this fantastic Slack DM: I had mentioned a few guidelines on what to include that would help me reply quickly. But I had no idea a quick approval DM could be so neat and impactful—until I saw this. She took something mundane and elevated it. She turned a yellow spot into the sun. Doing great work without making a fussTurning a yellow spot into the sun isn’t only about your intention and skill. It’s also about actually choosing to execute in the first place. An example of this is Arielle Kimbarovsky, Head of Marketing at Balsamiq. I met Arielle because Balsamiq is a newsletter sponsor. She shared a story that’s an example of turning a yellow spot into the sun. Here’s what she said:
No one told Arielle to do this. No one was stopping her from doing it, so she didn’t need permission. It was internal for herself, so she didn’t even show this to anyone. This is one of those things that all of us could theoretically do—but only a tiny percentage actually do or even think of doing. Most people in her shoes would have said, “I need a mentor. I need someone to teach me strategy. I need support. I need to ask execs to explain their decisions and get their feedback.” Not Arielle. Arielle took a little (i.e. the lived experiences she was getting on the job, like all her peers)—and she turned it into a lot. I’ll give a non-work example too: My mom came to stay with us and she noticed a random spot in our kitchen. We previously had a mini fridge there, so it was a hole in the island that wasn’t being used. One day, I noticed she turned cardboard boxes into two makeshift shelves as extra storage space for our appliances. She had actually changed the dimensions of the boxes to fit into this space. No one asked her to do this. She proactively identified and solved a problem we didn’t realize was annoying—until the problem was no longer there. Now, all the appliances fit neatly in a spot that was previously dead space. She didn’t make a big deal about it. She didn’t ask, “How do you change the dimensions of a box?” She figured it out and did it. She turned a yellow spot into the sun. The lesson above is not “don’t ask people how to change the dimensions of a cardboard box” or “always do something reversible.” That’s not it. There is no set of rules (beyond the first principles I cover here each week) to memorize. It’s the same foundational principles, like knowing your assets/levers/constraints, asking the question behind the question, thinking rigorously, etc. The psychotherapist Eric Maisel said, “We have enough experiences in a day to make art for a decade.” You probably don’t need more material, you need more insight.
Ask yourself: How can I do more with what I have in front of me? Part III: Setting a higher bar for what’s possibleI know when I see a “yellow spot into the sun” moment when I whisper “holy shit” under my breath to something because I think it’s so good. Most people would assume there isn’t room to make X much better. And then someone comes along, and makes it better. It’s like Tessa Virtue and Scott Moir. Among figure skaters, ice dance is the least cool, with singles figure skating, then pairs coming in second, and ice dance a far third. Until Tessa Virtue and Scott Moir. They single-handedly turned a very uncool sport into one that was powerful, athletic, and thrilling. How? Were they technically skilled? Yes. Were they artistically skilled? Yes. But so were dozens of other Olympic skaters with technical and artistic skill. I would argue that until Tessa and Scott, no one was able to elevate the sport on a global stage. They brought an element of je ne sais quoi. If you haven’t seen their 2018 Olympic performance, it’s worth watching. It has 22M views. They turned a yellow spot into the sun. Elevating the mundaneI believe the big things that succeed are usually the result of many compounding micro-decisions along the way. People celebrate the strategy at the beginning and the outcome at the end, but if you look more deeply, there was usually good decision-making and craft at each step, which layered up to greatness. That’s why turning a yellow spot into the sun isn’t only for dramatic projects. It’s equally about elevating stuff most folks think of as boring and small. For example, one of my clients replied to my scheduling email in a way that was crisp: I chose a tactical, seemingly minor example on purpose. We all write emails every day, but this one made me pause and take note. There’s something elegant about how clean it is. *** You may not be the best judge of whether you turned a yellow spot into the sun. Usually, you’ll know when other people say “wow” and comment on your work. I encourage you to point this out in your colleagues’ work, and ask them to point it out in yours. What counts as turning a yellow spot into the sun is not a strict set of rules. It looks different for everyone and every project, just like there are successful founders of every personality, orientation, and style. It is idiosyncratic by nature. That’s why there are no step-by-step directions on how to turn a yellow spot into the sun. You will need to bring your own point of view. Aim to do it, and do it in your own way. What’s resonating with you? What did you find most helpful? Feel free to hit reply. Thanks for being here, and I’ll see you next Wednesday at 8am ET. Wes PS If you found this valuable, here are more ways I can help:
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