Morning Brew - ☕ Sweet dreams

TikToker Lil Sweet Treat opens NYC candy shop.
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September 09, 2024

Retail Brew

Klaviyo

It’s Monday, and you look like you want to squeeze something warm and cuddly, which no doubt is because today is National Teddy Bear Day. If Mister Snugglefluffs is in a box in your parents’ dank basement, maybe it’s time for a new squeeze, so note that retailers including Build-A-Bear Workshop and The Zoo Factory are marking the holiday by offering discounts.

In today’s edition:

—Erin Cabrey, Alex Vuocolo

MARKETING

Tok of the town

Elly Ross Lil Sweet Treat TikTok Screenshots via @ellybellyeats/TikTok

“I’m opening a candy shop in the West Village,” is the first line of nearly every TikTok Elly Ross (@ellybellyeats) has posted since July, a simple hook that’s drawn in millions of viewers to loyally follow the opening of her NYC shop Lil Sweet Treat.

The pick-and-mix candy store—featuring gummy candies imported from Spain, Sweden, Germany, Belgium, and more—opened its doors just a few days ago, but Ross has already amassed a community of “candy connoisseurs” who’ve followed the equal parts sweet and sour journey of opening a retail store, from location scouting through renovations and eventually her soft opening late last month.

Ross grew up in a “very Korean household,” immigrating to the US as a young child, falling in love with sweet treats by trading snacks from different cultures with her classmates, she told Retail Brew. But with the importance of financial stability “ingrained” in her, she’s since worked in tech (she’s currently head of product at e-commerce startup ChaChing). That was until the Swedish candy craze took hold, especially in New York City, revealing to Ross a gap in the market for a shop offering unique international sweets she felt she could fill.

“A lot of the skill sets that I’ve honed and grown as being a product manager have really helped me think about critically, ‘What is the user journey for someone coming to get candy, and how do we make every single step in that journey the most magical it can be?’” she said.

Keep reading here.—EC

   

PRESENTED BY KLAVIYO

It’s almost shopping season

Klaviyo

The countdown to BFCM is officially on—are you ready to make every day count?

Now is the perfect time to grow your audience and prepare for the most profitable season of the year. Stay organized (and ahead of the competition) with Klaviyo’s BFCM calendar.

Skip the last-minute scramble this year. With the BFCM calendar, you can make the most of your time by planning your campaigns, tracking key dates, and ensuring your promotions hit the mark in advance. Because when the holiday rush hits, the last thing you wanna do is realize you’re behind schedule.

Start shopping season strong. Get Klaviyo’s BFCM calendar here.

STORES

More or less

Dollar General Scott Olson/Getty Images

With low- and middle-income shoppers both pulling back and big box chains such as Walmart and Target increasing their value offerings, discounters Dollar Tree and Dollar General are trying out new business models to stay relevant.

For Dollar General, that means simplification: tighter inventories, fewer SKUs. For Dollar Tree, that means more variety: multiple price options for the same item.

Both chains cut their sales outlooks for the rest of the year and pointed to a difficult macroeconomic environment for both its low and middle-income customers.

Keep reading here.—AV

   

RETAIL

Gridiron ‘Gladiators’

Megan Thee Stallion in Pepsi Gladiator-inspired campaign Pepsi

This is the first full week of the 2024 NFL season, and longtime sponsor PepsiCo is launching an ad campaign inspired by the highly anticipated film Gladiator II. Hip hop artist Megan Thee Stallion is providing the soundtrack and starring in the spots as “Empress Megan,” who leads a band of “Gridiron Gladiators,” including NFL superstars Josh Allen, Derrick Henry, Justin Jefferson, and Travis Kelce.

Here’s what’s going on in retail this week:

In data: The Federal Reserve is releasing its latest consumer credit card report on September 9. The report provides a high-level view of Americans’ debt burden, including their total outstanding debt. The last report, which covered the month of June, found that total outstanding debt was up 2.1% YoY, but revolving debt such as credit cards was down 1.5%. Looking at all of Q2, a recent report from the Federal Reserve Bank of New York found that aggregate household debt balances increased just 0.6% from Q1 and aggregate delinquency rates were unchanged, but credit card balances were up 5.8% from last year, suggesting consumers are racking up their personal debt.

Keep reading here.—AV

   

TOGETHER WITH DELOITTE

Deloitte

Climb to the top. Need sharp insight into what’s happening in retail? Perfect. With Deloitte IndustryAdvantage™ and Oracle, you can gain next-level access to deep knowledge of the retail space. We’re talking about a targeted approach to commercial, product, and operations functions so you can give your biz the edge.

SWAPPING SKUS

Today’s top retail reads.

Slushy fund: Circle-K parent company Alimentation Couche-Tard reportedly approached 7-Eleven operator Seven & i Holdings for “confidential discussions” to acquire 7-Eleven after an earlier offer was rejected. (Reuters)

Hill of beans: Why Starbucks’s new CEO Brian Niccol may be the solution to the coffee giant’s current challenges. (Associated Press)

When God gives you lemons: Why more adults are getting into the lemonade stand business. (Marketplace)

’Tis the shopping season: Skip the last-minute planning sesh and get ahead of the shopping season with Klaviyo’s BFCM calendar. Track important dates, plan campaigns, + organize your holiday promos in one place. Get it here.*

*A message from our sponsor.

HOT TOPIC

At the mall, it’s where band tees are the only tees. In Retail Brew, it’s where we invite readers to weigh in on a trending retail topic.

A law that takes effect in New York City in October requires any food service business with 15 or more locations to post a warning label on menu items with 50 grams or more of added sugar, the equivalent of 12 teaspoons. With 62 grams of sugar, one thing that will be flagged—don’t blame the messenger—is a venti Pumpkin Spice Latte at Starbucks.

You tell us: Do you agree with New York’s new law that requires warnings on high-added-sugar menu items? Cast your vote here.

Circling back: Last time we told you that retailers issued 31% more promo discount codes in the first six months of this year than in the same period of 2023, per promo codes platform SimplyCodes. So we asked about your coupon code usage, and 38.6% of you responded that you were using them more than a year ago, while 59.1% are using them with the same frequency. None of you reported using coupon codes with less frequency than a year ago, and 2.3% of you didn’t know or weren't sure.

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