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Technology & Innovation

IT management: A seven-time CIO says companies often fail to manage their API architectures tightly enough. That’s a mistake because better governance approaches could turn these into powerful competitive weapons.

AI and new product development: Goodyear is using artificial intelligence and big data to help it develop its next generation of vehicle tires. One of the company’s tech leaders reveals some of the lessons it has taken from the project.

Cybersecurity: Cloud security company Cloudflare is making a massive push to operate 150 data centers across China, working with a group of local partners. Although the cloud is generally secure, memories linger of the infamous Cloud Hopper cyberattack.

Leadership & Strategy

Crisis management. The CIO of Washington State’s department of health, who’s spearheading the state’s IT response to COVID-19, describes her strategy for getting the best out of her team and for leveraging relationships with key tech suppliers.

M&A. Companies often fail to appreciate the value of the data assets held by potential bid targets. Tech leaders have a key role to play in highlighting their true worth.

Team-building. The shift to more distributed forms of work is making it harder to bind teams together via a common culture. Here’s how CIOs can harness everything from communication strategies to tech tools to foster a collaborative spirit.

Talent & Careers

CIO hires. Boeing hired a top Qantas executive as its new CIO and United Natural Foods, America’s largest grocery distributor, named a new CIO who was formerly the chief information and strategy officer of Dunkin’ Brands.

Performance tracking. The shift to greater remote working has implications for tracking employees’ progress. Here’s useful guidance on how to get the best out of annual reviews and other regular check-ins with distributed teams.

Recruitment. When executives are hiring, they often screen job candidates for “cultural fit”. Yet there are several reasons why that practice can lead to a sub-optimal talent mix.

"To win in a world that is becoming highly networked, you need to be a network yourself. If you don’t pull together as a community, you lose."

Mike Wisler

CIO of M&T Bank