Val Geisler - Email Onboarding Tear Down: Freckle App

It's rare that I'm speechless.

I mean, I'm an introvert so I like my quiet but I almost always have an opinion or thought to add to any conversation.

In early 2018, however, I couldn't quite come up with the right words.

For several months I had been gathering onboarding email sequences and dreaming up a weekly series of dissections of those campaigns.

I had been wanting to show you exactly what a good email onboarding sequence looks like using real life examples from brands out there making it happen.

I knew that this series would be an opportunity to also share what's missing in onboarding, to show you how you can learn from what's out there and fill in the gaps for your own business.

Well, this is the very first tear down I ever wrote.

Email Onboarding Tear Down: Freckle App is here.

And if you run a business that has customers (ahem, that's any business) you owe it to yourself to check it out. This first tear down is of the time tracking app Freckle. If you don't run a SaaS company and you're thinking you don't need to read this, you're wrong. This one's for you.

Have I mentioned that it is my honor to bring this series to you? Oh, I did.

Will you let me know what you think in the comments?

-Val







Older messages

the "someday maybe" list

Wednesday, May 27, 2020

We all have one. It's that list of things you'll do one day for your business. Everyone's list looks a little different. Yours might include: hiring a bookkeeper instead of doing your books

what a productive day looks like

Monday, May 25, 2020

Over the last year or so, I've come up with a few key factors that make for a productive day. Before we go on I need you to know that I'm not going to tell you to wake up early. In fact, this

What'd you say?

Saturday, May 16, 2020

Real quick question for ya... Recently I asked you if you're a SaaS founder/employee or if you run or work for an online business that's more product/service based (like a blogger/creator/

do buzzwords work in emails?

Thursday, May 14, 2020

...if they did I'd just write: User centered design user story co-working workflow pair programming pivot physical computing pitch deck hacker. Engaging quantitative vs. qualitative agile ideate

not about email

Thursday, May 14, 2020

I'm interrupting these regularly scheduled emails about email (meta) for an important announcement: Making friends as an adult is exhausting sometimes. You're no longer BFFs with someone

You Might Also Like

🚒 It’s time to pour water on this myth

Saturday, May 18, 2024

Ecommerce is hard. Dear , There's one thing important that you need to know. Some people think running an e-commerce business is a simple, quick way to make money. Many others feel the opposite is

🚀 Carnival Goes 100% Starlink

Friday, May 17, 2024

Plus $ASTS and AT&T six-year partnership, Q1 2024 SPAC earnings, $RDW's new VLEO spacecraft and more! The latest space investing news and updates. View this email in your browser The Space

AI Spending Patterns : It's Not What You Think

Friday, May 17, 2024

Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here.​ ​AI Spending Patterns : It's Not What You Think​ Ramp

7 best AI video tools for creators — tried and tested

Friday, May 17, 2024

Plus tips, news & Buffer updates for your social media journey ‌ ‌ ‌ Image Hey there 👋🏾 This week was a battle of the robots playing out in real time. Between GPT-4o and Google's Gemini — AI is

10words: Top picks from this week

Friday, May 17, 2024

Today's projects: Viaconvo • BillboardGrid.com • Refact AI • Flot.ai • Botrush • PromptPal • Documenso • insightIQ • SEOBox • AskVideo.ai • SecondBrain.fyi • refine 10words Discover new apps and

Women are leaving tech - we need it to stop

Friday, May 17, 2024

Plus: Solar energy startups to watch and latest from Europe's best-funded nuclear startup View in browser Sponsor Card - Flagship (44) Good morning there, A growing number of women have been bowing

Unexpected Downtime: Stress as Enhancement vs. Stress as Panic — The Bootstrapped Founder 321

Friday, May 17, 2024

It started as a normal day — but then things started going wrong. And my stress levels rose. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

🌶 His Chili Oil ecomm brand is killer…

Friday, May 17, 2024

They call him “UmamiPapi” Hi , One of the best things about starting an e-commerce brand is that it's a “blank slate” in many ways. There are so many different types of products that you can test,

Delegating gets easier when you get better at explaining your ideas

Friday, May 17, 2024

Many managers suck at explaining things, then complain that other people don't understand. Here's how to explain a project when you delegate. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

join me: AI Strategies

Friday, May 17, 2024

insights on the AI activities of the world's largest companies across industries Hi there, Isabelle here, strategist at CB Insights. Wanted to personally invite you to this AI Strategies webinar