360Learning - you don’t quit a job, you quit a boss

Hey there,

If you’ve ever had a terrible manager, you know firsthand its harsh effect on employee morale. 

Great managers fuel loyalty, whereas employees who hate their manager are four times more likely to leave. 

That’s why effective manager training is so important.

But most existing training does nothing to teach the advanced organizational and interpersonal skills managers need to succeed. Since COVID struck, and the problem has gone from bad to worse. The rapid change to remote work creates a host of new challenges for managers who may never have received proper management training to begin with.

This affects everybody’s mental health and leads to employee burnout. For sales teams, in particular, you need to invest in coaching the coaches, to make sure your sales training has a lasting impact.

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Your Manager Training Wasn’t Working Before—Now It’s Really in Trouble

Despite the significant impact, many organizations overlook or completely neglect manager training.

A study by Wakefield Research shows that a stunning 98% of managers feel they would benefit from more or better training. Most new managers don’t receive any leadership training during their first decade of supervising other people.



Remedy your manager training

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How to create a lasting impact with your sales training, according to Google

The best sales training is a process of continuous improvement. As Brendan explains, this doesn’t just apply to the sales reps - it’s also about coaching your sales coaches.

“At Google, we’re investing heavily in helping our managers to be great coaches,” says Brendan. “Our first step here is to be very blunt about the role managers play. Sometimes, sales managers see themselves as being there to move deals through, allocate resources, and manage the portfolio. These are important tasks, but we’re asking people for more than that.”



Coach your sales coaches

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Understanding Employee Burnout [Live event]

Join us on 30 Sep for a live panel with Leon, Whoop, Collibra, and Everfi as we discuss the facts and fallacies of employee burnout and how to maximize the "readiness" of your team.

This webinar is for companies that care. The smart people. The founders and managers that drive change. The thought leaders. Sound like you? Join us (and tons of your peers) for 60 minutes of real-time learning and discussion.



RSVP for the webinar

And that's it for this week!

Take care and you'll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply – I read every email and will get back to you personally.

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