[Newsletter] A New Way to Coach Sales Reps...

Hi Thang,

Sales and customer service teams spend the majority of their day on the phone. Each call is filled with useful learnings and information. Today, these learnings are hidden in disconnected call notes or worse, lost after the call ends. 

It's time to understand what top performers are doing well and use those strategies to coach others. Conversation intelligence (CI) offers a breakthrough for call recording, transcription, and analysis — empowering leaders to maximize the value of sales and service calls. 

This guide outlines the basics of CI tools, how they can help with coaching & the benefits beyond sales for conversation intelligence.

Uncover the 'why' behind team performance, streamline call coaching, and hear your customer's voice with HubSpot's new Conversation Intelligence tools.

Trending this week: Insights for Everyone

Forecasting Guide →

We're sharing strategies to help improve accuracy and manage the process, plus an overview of forecasting types and models. Drive more predictable results with this ultimate guide to sales forecasting.

• Next week, we're hosting a webinar with Google and monday.com — save your seat to learn more about ROI. 
• Call recording software: why your team needs it and 9 of the best options.
• Craft a persuasive case for any audience using data and storytelling with this Academy lesson. 
• Here's a list of the best AI chatbots for 2021.

From, 

The HubSpot Team

P.S. If you'd like to talk more about team alignment and how HubSpot can help, you can chat with us or book a 30-minute meeting

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