Product Habits - The 9 habits of ultra-fast iterations

 Hiten's Pick 

The Upsides to Unshipping

What if we valued killing features and products as much as we honored shipping them? We often hold onto features because a small number of people still use them and we don't want to disappoint them. But it's worth asking how unshipping might actually improve product metrics. This is a thought-provoking read about when it might be time to sunset a product or feature—and how to do it successfully.  

 Business 

A Retrospective After a Startup's Year One

Wynter, a feedback panel company with a software layer on top, officially launched in the middle of the pandemic last year. This retrospective about the company's first year is a good reminder that almost always, Year One is filled with twists and turns, plenty of important learnings, and sometimes unexpected pivots. Here's what the company's growth looked like—and how they made decisions along the way to gradually build Wynter from the ground up. 

Crazy New Ideas

In his latest essay, Paul Graham captures a thought many of us have had before: Sometimes crazy ideas actually work. Graham argues that while most implausible-sounding ideas are bad and can be safely dismissed, this isn't always the case—especially when the person proposing the idea is both a domain expert and a reasonable person. When you come across the latter, the best thing you can do is ask questions instead of making judgments. Indeed, the craziest-sounding ideas are often the ones that change the world

 Product 

The 9 Habits of Ultra-Fast Iterations

When you're first starting a company, speed really matters. It saves you precious time on your path to product-market fit. The ability to build ultra-fast product iterations becomes a competitive advantage. I agree with many of the lessons in this article—especially the advice to focus less on perfecting product quality in the beginning and more on doing things quickly and building out from the core. This is a valuable read on tightening feedback loops and driving constant improvement as you learn and scale.

Prioritization Skills for Senior and Staff Engineers

As engineers become more senior, one of the toughest transitions to make is learning how to balance new priorities as decisions get harder and the chances of failure increase because you have less context compared to earlier roles. This is a helpful way to think about prioritization. In a nutshell, make sure you've got time blocked on your calendar to do deep strategic thinking. 

 Marketing & Sales 

How To Scale SEO Traffic in 6 Months

If you've struggled with SEO in the past, this article is clarifying. The Grow and Convert team shares what they've learned recently from helping younger domains grow organic traffic. This case study explains in helpful detail how route optimization software company Circuit managed to scale organic traffic by 1484% and increase conversions by 313%. The results are impressive and there is a lot to learn from this example

The Complete Guide to Lifecycle Marketing

Winning customers over takes time. It tends to happen in the (often lengthy) process of building trust through multiple thoughtful touchpoints. While many startups place emphasis on their conversion funnel, I'm a big advocate for lifecycle marketing, which considers a customer long after they make their first purchase. If you don't have a lifecycle marketing strategy already, this guide will help you build one from the ground up

 Growth 
Risk Discounts and Usage-Based Pricing

Whenever a buyer is considering your product, there is no guarantee that the promised benefits will be realized. That, in turn, impacts the "risk discount" you have to give to get people to use your product. While there are no perfect solutions, usage-based pricing is an interesting one to experiment with. Read on to learn more about whether that strategy would make sense for your business. 

The Path to Self-Growth

These three inner "monsters" can cause a lot of harm—and all of us has fallen prey to at least one of them at some point. I've found it helpful to keep a journal and make note of when I might be falling into patterns that don't support my personal growth. If you can identify with any of these "monsters," it's worth tracking when and how they show up so you can address them more definitively over time. 

 Management 
Distributed Engineering Management Best Practices

As distributed work becomes the norm, the rules are quickly changing for managers. You have to consider new things—like coordinating work through multiple time zones and deciding what work should be synchronous versus asynchronous. This conversation with Docker CTO Justin Cormack will help you think through best practices for managing a distributed engineering team

How To Spot Toxic Management

We've all heard horror stories about bad bosses. How can you spot poisonous management before joining a new company? This is a must-read for anyone going through an interview process. It includes questions you can ask both your potential manager and other team members to make sure your new boss is a good fit for you. I'd also recommend this read for bosses—it's a helpful get check to make sure you're not unintentionally developing toxic management behaviors. 

 Insight of the Week 
Low Priority Issues + Time = Relationship Killer

I couldn't help but nod when I read this. It highlights what happens with low priority issues that are usually easy to fix, but almost never given serious attention or effort. When left for long enough, it can quickly turn into a mess for both the company and the customer. If you find yourself faced with this problem, here's one way you can solve it.


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Older messages

Research gives us the problem, not the answer

Monday, May 3, 2021

This is a good reminder about how important it is to shape project scopes sufficiently from the outset. Hiten's Pick How To Break Through the Ceiling in Product-Led Growth This one particular line

Are you taking breaks between meetings?

Monday, April 26, 2021

For decades, calendar software has defaulted to on-the-hour meetings. It's time for a change. Hiten's Pick Building Out Customer Experience at Notion & Dropbox Kate Taylor has spent her

The mindsets that lead to startup failure

Monday, April 19, 2021

These thirteen thoughts will set you up for failure, so it's best to address and shift them now. Hiten's Pick The Untold Story of the SolarWinds Hack Last spring, a Texas-based company called

How a two-engineer project at Facebook changed everything

Monday, April 12, 2021

Facebook Photos only had one unique feature: photo tagging. But that was enough to make it the most popular photo-sharing service on the Internet. Hiten's Pick How a Two-Engineer Project at

Nobody really owns product work

Monday, April 5, 2021

Once you commit code, you no longer own your individual product contributions on a team. Hiten's Pick It's Hard To Draw Lessons From Your Own Failures This past week, Andrew Wilkinson wrote a

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