Good Monday afternoon. We’re OOO for Indigenous Peoples’ Day today, so this newsletter is coming at you from the past .
In today’s edition:
- Rundown of last week’s ANA conference
- What brands have cooking for Halloween 🎃
— Phoebe Bain, Ryan Barwick, Zaid Shoorbajee, Minda Smiley
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ANA
Each October, thousands of marketers flock to Orlando for the Masters of Marketing conference. Put on by the Association of National Advertisers, the conference is three days of buffet food, subpar coffee, hobnobbing, and performances from the likes of the Backstreet Boys (seriously). Oh, and lots of CMO presentations.
- Of course, the conference went virtual last year. This year, the ANA went with a hybrid approach that...kind of worked?
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The ANA told Marketing Brew that nearly 500 people turned up to the conference last week—a pretty big drop from the roughly 3,000 that attended in 2019—while more than 1,300 people tuned in virtually.
At any rate, Marketing Brew watched the conference from the comfort of our apartments to bring you some of the highlights, all rounded up below.
Changing with the times
The NFL is gay, the NFL is transgender, the NFL is American. It’s ad copy that would have seemed unthinkable 20 years ago. But now, it’s a message the league isn’t afraid to hide from, explained Tim Ellis, the league’s chief marketing officer, during his presentation.
- The strategy to commit to a more progressive worldview was accelerated by 2020’s social justice initiatives. Of course, the league’s own players have been asking the NFL to be outspoken about social justice since 2016, when several started protesting police brutality and racism.
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“We should have listened to some of the powerful voices of our players, including Colin Kaepernick and Eric Reid and Kenny Stills,” Ellis said, naming athletes who were criticized and unsupported by the league when they started kneeling during the national anthem in 2016. “We realized that we needed to step up and use the full power and influence of our platform to address and help create true change.”
More recently, the NFL has promoted talking about depression and anxiety among its players, and has seen the first openly gay player come out of the closet to wide support from his teammates and Goodell—as well as the league placing social justice messaging on the field.
“I wanted our players to be relatable, which meant removing that proverbial helmet and showcasing a more human face for the league, a league that’s willing to have tough conversations, authentically lean into youth culture, and stand behind the players and what matters most to them,” said Ellis.
Bonus quote: “If we don’t have the NFL this fall, this country is in for a whole lot of shit,” a quote Ellis attributed to former Pepsi CEO Indra Nooyi in the spring of 2020.
Standing out
Marisa Thalberg, EVP and chief brand and marketing officer at Lowe’s, said a main challenge she has faced since joining the retailer in February 2020 has been differentiating it from its rival Home Depot.
Ultimately, the company’s goal is to sell products, which it can theoretically do by pouring money into performance marketing, but Thalberg said that felt like a trap.
“If we just do that, we’re in a race to the bottom of one Google search away for [the] cheapest price,” Thalberg said. “I want people to say, ‘I want to get those tools,’ but I want them to say, ‘I want to get those tools at Lowe’s.’”
To that end, Thalberg said he set out to reframe the Lowe’s brand as a destination. For example:
The latter was an effort to remind people that while Lowe’s is a hardware store, style-minded consumers can also visit it for housewares.
“People knew they could come to us for a hammer and nails,” Thalberg said. “But did they know that they could come to us and get a gorgeous, fluffy pouf?”
Click here to see what marketers from McDonald’s and Unilever shared during their talks.—PB, RB, ZS, MS
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Temptations
There are always mixed sentiments when Halloween stuff starts hitting the shelves. Some can’t wait for spooky times, while others think summer is way too early for pumpkin-shaped Reese’s.
Well, we’re squarely in October now, and there’s no excuse. And as you’d expect, the brands are at it. Apparently, you don’t have to sell candy to get in on the action. Here’s what some brands are doing:
It’s no surprise that some of those are feeding from or are driven by social media. It makes sense then, that Snapchat put out a Halloween marketing guide ahead of the holiday.
Zoom out: It’s the first post-vax Halloween, and people are expected to spend record numbers on the holiday. Consumer spending on Halloween is expected to reach $10.14 billion, compared to $8.05 billion last year, according to the National Retail Federation.—ZS
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But there’s still time for last-minute strategy improvements, so we’re bringing you the ultimate gift, Listrak’s new whitepaper, “Is Your Marketing Ready to Meet the Demands of Holiday 2021 and Beyond?”
It’s got five (🖐🏽!) essential strategies for optimizing your 2021 holiday plans, and just as importantly, for the future.
Because it wouldn’t be much of a gift if we didn’t let you shake the a little, let’s run down these strategies for you:
- Prepare for a cookie-less holiday
- Prioritize acquisition, identity, and list growth
- Foster engagement to turn browsers into buyers
- Continuing to nurture customers post-sale
- The last mile is critical for digital
And there’s no better team to gift these strategies to you than Listrak, an enterprise-level digital marketing platform trusted by 1000+ leading retailers and brands. They help the likes of 7 for All Mankind, Academy Sports, and Soko Glam engage customers and drive revenue like never before.
Make it a joyous ho-ho-holiday and check out their guide here.
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WHAT ELSE IS BREWING: BREW CREW EDITION
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HR Brew rolled out last week, and you should 100% sign up—the team will be covering some of the most interesting stories of the pandemic era, from diversity and inclusion’s evolution in the workplace to all things hybrid work.
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Retail Brew covered how brands (mostly restaurants) reacted to the Facebook outage on Twitter.
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Emerging Tech Brew explained the algorithm overhaul Facebook’s whistleblower Frances Haugen claims many of the company’s problems stem from.
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Business Casual, Morning Brew’s podcast, recently relaunched with the guy from HQ Trivia as a co-host. If that’s not enough for you to check it out, what is?
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Keep the coupons comin’. It turns out customers’ thirst for deals cannot be quenched, and even affluent folks ($100k household income and over) wanna save. In fact, 60% of people say they’re looking for more coupons, discounts, and deals to offset higher prices. Learn how to reconnect using the power of a deal in Vericast’s latest report. Learn more today.
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Francis Scialabba
There are a lot of bad marketing tips out there. These aren’t those.
Instagram: ICYMI, Insta merged IGTV and feed videos into one new format called Instagram Video. Here are the details.
B2B: This infographic dives deep into what influences a B2B purchase decision.
Content: Look into this crystal ball to see a few content marketing predictions for 2022.
Spice it up: With insights that turn up the heat and strategies that actually work, Chili Piper’s podcast, Demand Gen Chat, breaks down how today’s marketing leaders are driving revenue. Learn what they’re raving about in the latest episode.*
*This is sponsored advertising content
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Vintage Ad Browser This Seagram’s ad from 1989 may or may not inspire our Halloween costumes this year.
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Catch up on a few Marketing Brew stories you might have missed.
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Written by
Ryan Barwick, Zaid Shoorbajee, Phoebe Bain, and Minda Smiley
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