UX Database - Guide to Study-Based UX Metrics

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UX Database Newsletter #107

“It’s through mistakes that you actually can grow. You have to get bad in order to get good.”- Paula Scher

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CPACC #2 - Theoretical Models of Disability I

Continuing with the CPACC certification notes!

Several issues will be dedicated to the Theoretical Models of Disability, which are frameworks for understanding disability, strengths and limitations. These models are: medical model, social model, biopsychosocial model, economic model, functional model, social identity or functional cultural affiliation model and charity model.

Medical model: Sees disability as a problem of the person, due to trauma, illness or similar. Disability management focuses on finding a cure that eliminates or reduces the effects of disability. It also has certain political overtones in terms of the economic investment of medicine in general.

It is also seen as making the person responsible for their case, i.e. if a person in a wheelchair cannot climb the steps, the problem comes more from the wheelchair than the stairs. (You can imagine what I think of this...)

Its strengths are that the medical benefits are critical to other models which I will explain later, while its weaknesses are that this model treats disability as an inherent or characteristic problem of the person, often underestimating the implications of non-accessible environments.

Social model: Sees disability as a socially created problem and its focus is on the correct integration of all individuals. In this model disability is not an attribute of the individual, but a complex collection of conditions created by society. It has a social, ideological and inclusive approach, which seeks large-scale social change, as it is everyone's responsibility to reduce all kinds of barriers.

Its strengths are that it focuses on accommodating the world to a broader spectrum of human ability and characteristics, while its weakness is that it can drift too far into the political realm, becoming contaminated by political interests and creating adversaries with the same goal but different ideology, blurring the true objective.

Biopsychosocial model: Basically a mix between these two models, not synthesising into a single aspect. Obviously I am much more in favour of this model, as it does not treat people with disabilities as their individual problem, nor does it focus its energies on political benefits.

I hope you enjoy my notes, next issue I will deal with the economic, functional, social identity and charity models <3

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Articles & Ideas

For quantifying the user experience of a product, app, or experience, we recommend using a mix of study-level and task-based UX metrics.

Jeff Sauro, PhD • Jim Lewis, PhD

Baymard’s large-scale, desktop and mobile Product Page testing indicates that unclear pricing introduces uncertainty about one of the most important pieces of product information and can lead directly to abandonment

Baymard Institute

Notifications are crucial for user retention. But 50% of people decline notification prompts. So to re-engage users, Linkedin uses a clever (yet human) tactic.


A survey of 676 UX professionals explores how well their UX teams are selecting new team members while trying to retain the ones they have.

Evan Sunwall

This year at Config 2022, we enjoyed 24 hours of presentations and discussions from around the world. More than 100 speakers took to the stage to explore everything from decentralizing design with Web3 to how Figma is helping turn research into actionable strategy and design development.

Ted Brown - Figma Editor

On average, each smartphone user has 80+ apps on their phone, but only really launch around 9 apps per day. Curiously, I checked my own phone – which somehow holds 148 apps, with only 10 being used only a daily basis.

Jasmine Bilham

We refreshed key elements of our brand identity to celebrate the global community of creators on Instagram. We created a custom typeface, updated our gradient and color palette, and refined our approach to layout and design.


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