Product Habits - The writing framework Jeff Bezos uses

 Hiten's Pick 

Most Behavior Change Advice Doesn't Work

This thread provides a clear explanation for why most advice about behavior change doesn't work. Underneath any person's behavior, there are five motivational systems. The first three are internal, and the last two are external. We are biased toward using external motivators in business, but the internal systems matter most. If you want to understand how to change behavior, read this

 Business 

The First Four Years of a Startup

Four years ago, co-founders Jon Buda and Justin Jackson launched Transistor, an independent podcast hosting company. I enjoy reading honest recaps like this about the early years and how founders handle inevitable challenges like product-market fit, launches, and burn rate. This is inspiring.

Google and Facebook Hiring Freezes

One of the most frustrating things about tech downturns is the uncertainty of hiring freezes. It creates pressure for teams who need additional talent to operate well. It also makes the hiring process frustrating for job candidates. Facebook and Google announced hiring freezes for engineers, and the impact is wide-reaching

 Product 

Engineering Management During Wartime

This article is a heartbreaking but eye-opening read about what it's like to manage a team of engineers during wartime. Ukraine-based Oleg Mykolaichenko is the Head of Infrastructure at large-scale machine learning security company SQUAD. Here's what he did to take care of his team as his country went under siege

Managing Multiple Projects Simultaneously

Engineer Tony Dinh manages three products totaling $18,000 in monthly revenue. For many, working on multiple products feels frenetic and distracting. But, for Tony, it's helpful and fun. Here's a breakdown of how he does it.   

 Marketing & Sales 

Use Product Thinking To Write Better Documentation

Most documentation forms through the lens of project thinking, which is about understanding plans, expectations, and resources to deliver a specific output. But your documentation will be more helpful if you create it with a product thinking mindset instead. Product thinking shifts the focus to understanding motivations, conceiving solutions, and simulating their effects. This is a helpful explanation of the difference between both methods

New Integrated Email Marketing Tools for Gmail

For select Google Workspace editions, there are two new features available in Gmail that will allow you to send professional-looking emails to large audiences easily. It'll be interesting to see how teams start using these features and how they might impact email deliverability and unsubscribe rates. Would you use this?

 Growth 
The Challenge With SMB SaaS

In theory, SMB SaaS is better than enterprise because it's easier to close deals, empower customers to deploy independently, and keep your team and the product simpler. But the big challenge will always be endemic churn. SMBs go out of business more often, scrutinize every expense, and are quicker to get rid of software that isn't critical. Here are some ways you can overcome the churn challenge.

Now Is the Perfect Time To Retool Your Hiring Process

Many companies are slowing down or freezing their hiring efforts right now, so it may not seem like tee best time to retool your hiring process. But it might be the best time to do it because, as a startup, you can seize the chance to win over talent while more prominent tech companies aren't hiring. Here's a guide for honing your company's message and standing out to top candidates

 Management 
The Writing Framework Jeff Bezos Uses

Bezos is notorious for building a writing culture at Amazon by banning PowerPoints and forcing everyone to write six-page memos for meetings. He calls them "narratives" and says there's no way to write one without having clear thinking. Here are the seven rules he uses for writing memos—they will undoubtedly make you a better thinker and clearer writer. 

Book Notes: High Output Management

Andy Grove's High Output Management book is a staple in the tech world. His principles have become foundational to how virtually every company in Silicon Valley is now run. If you haven't had time to read the book or are overdue for a refresher, these book notes are helpful. One of the main points: Everyone in an organization should consider themselves managers. Even at an entry-level, you are responsible for managing yourself and your career. 

 Insight of the Week 
You Can't Convince VCs

I thought this was valuable advice for any founders looking to fundraise in the future. Instead of trying to convince VCs of a thesis they don't already believe, focus on discovering investors who already share your views. You can do this by shifting your thinking about raising capital. It's not a practice of "convincing" so much as it is one of "discovery." Get as many "nos" as possible to find the investors who already buy your thesis and are ready to do business.



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Older messages

I’m surprised

Tuesday, August 2, 2022

Recently, I asked everyone on this list if they were seeing a slowdown of sales so I could anonymize and synthesize the responses and share them... Recently, I asked everyone on this list if they were

Is every idea taken?

Monday, August 1, 2022

This is a motivating read for anyone who feels like there are no more good ideas in a startup-saturated world. Hiten's Pick Finishing What You Start It seems intuitive that when you finish projects

The culture at Stripe

Monday, July 25, 2022

The comments alone are worth reading in this reflection piece about working at Stripe. Hiten's Pick The Design of Everyday Things The Design of Everyday Things is a must-read in the creative

What are you seeing?

Wednesday, July 20, 2022

You can't go a day without seeing headlines of companies slowing down, freezing hiring or doing layoffs. Including companies like Apple, Google... You can't go a day without seeing headlines of

What makes a business extraordinary

Monday, July 18, 2022

This is the kind of story you don't forget after you read it. Hiten's Pick What Makes a Business Extraordinary One of my favorite Twitter threads this week was a story about a family electrical

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