Bootstrapped Podcast - On losing customers via bad support

Hi Bootstrappers,

In this week's episode of the Bootstrapped podcast, I catch up with my frequent co-host, Ed Freyfogle, after a long summer break.

Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems – a common theme on this podcast, and for SaaS businesses in general.

Listen to this week's episode of Bootstrapped.fm.

Until next time,

Steve McLeod
Bootstrapped.fm podcast

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