The #1 thing of good customer service: study

Today's hack
77% of customers say this is the most important thing a company can do to provide good customer service...

According to a recent Forrester Consulting study, 77% of customers say that valuing their time is the most important thing a company can do to provide good customer service.

Source: www.genesys.com


Cheers,
Charlie Patel ;)

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